Delay receiving Permanent residence card

Dear all,

I have received my documents back with decision letter dated 18 january 2 weeks ago but I still haven't received my Biometric card.
It has been way over 10 working days since decision was made. Should I be concerned?
I wrote to the department in charge of issuing the card but didn't hear back.
Has anyone been in a similar situation ?

Many thanks,

Have you tried emailing the HO here?

BRCDelivery@homeoffice.gsi.gov.uk

If it has just been two weeks the ten working days will have just been up fingers crossed it turns up Monday for you.

https://www.gov.uk/apply-for-a-uk-resid ... nt-arrived

MrSlyFox wrote:Have you tried emailing the HO here?

BRCDelivery@homeoffice.gsi.gov.uk

If it has just been two weeks the ten working days will have just been up fingers crossed it turns up Monday for you.

https://www.gov.uk/apply-for-a-uk-resid ... nt-arrived

Thanks MrSlyFox. I have followed all these steps and now I am just waiting. I was just wondering if that was usual practice from ukvi.