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European enquiries contact centre

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

Moderators: Casa, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha

Careyleeuk1118
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Re: About Comprehensive health insurance

Post by Careyleeuk1118 » Tue Mar 25, 2014 5:36 pm

Hi Everyone,

I have applied EEA2 residence card on the 27th of December 2013.
And I have received my EEA family residence card for 5 years on the 3rd of March.

When I applied my visa, my husband was self-sufficient and was still searching for a job.
In this case the conditions were that we both have comprehensive health insurance.

My husband has started a new job on 10 March 2014 thus paying national insurance.

In what way does this change our situation with regards to insurance.
Can my husband end his comprehensive health insurance?

I have got a job yet but I have rental income, will get and pay national insurance soon.

How will this affect my own situation as I will apply for a NI number next week?

chaoclive
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Posts: 1599
Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Tue Mar 25, 2014 6:02 pm

CSI is not needed for a worker/self-employed person. He won't need the insurance anymore. HOWEVER, you should keep records of this so that you're able to produce evidence that you had CSI during the period of self-sufficiency when you apply for PR (EEA4).

Actually, you don't need to do anything and anything that you do is legitimized by the activities of your husband. E.g. if he is exercising treaty rights (working/studying etc) then you are able to work.

Try to get your national insurance number through as soon as you can. Then you will be able to start work without having to pay emergency tax!

Congrats about the RC and good luck for the future!
C

PS: This is not really the correct place for your question. Next time, you can open your own thread. That way things will be much clearer!

Careyleeuk1118
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Posts: 15
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Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 9:48 am

chaoclive wrote:CSI is not needed for a worker/self-employed person. He won't need the insurance anymore. HOWEVER, you should keep records of this so that you're able to produce evidence that you had CSI during the period of self-sufficiency when you apply for PR (EEA4).

Actually, you don't need to do anything and anything that you do is legitimized by the activities of your husband. E.g. if he is exercising treaty rights (working/studying etc) then you are able to work.

Try to get your national insurance number through as soon as you can. Then you will be able to start work without having to pay emergency tax!

Congrats about the RC and good luck for the future!
C

PS: This is not really the correct place for your question. Next time, you can open your own thread. That way things will be much clearer!

So you mean I could cancel his private insurance.
And after I got national insurance, I could cancel mime too?

I do not plan to get a job soon, will start a company later next year.

Careyleeuk1118
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Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 10:30 am

Could you tell me about "pay emergency tax"?

I don't plan to get a job.
I will start a business next year or 2016.

And my husband has british and dutch nationality, but I got residence card from EEA family.
Could I apply British citizen after 3 years?

Or I have to wait for 5 years and get PR first, then apply British citizen?

Thank you for help.
If you know Home office e-mail, please let me know too.
I want to be sure.
I don't want to cancel the private insurance, then late I can't get PR because this.

chaoclive
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Posts: 1599
Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 12:48 pm

Oh dear. If your husband is a British AND Dutch citizen I think you might be treading on unsafe ground. In theory, you shouldn't have got a residence card as the spouse of a British citizen (unless he has worked in another EEA country, i.e. one of which he is not a citizen and then replied to bring you to the UK under Surinder Singh).

If you want to continue via the EEA route you DO NOT want to let anyone know you are married to a British citizen (unless the conditions noted above apply).

Re: Insurance: Workers do not need insurance and if he is working you don't need CSI either. It's only if he is a student or self-sufficient that you have to have CSI. 'Paying emergency tax' means that you will pay tax at a higher rate if you don't have a national insurance number. This will then be offset by further payments throughout the year, or you may be eligible for a tax refund at the end of the tax year. This information is easily accessible via Google. You probably don't need to ask that question here.

If you are sure that you want to apply as the spouse of a Dutch national (not mentioning his British citizenship, but possibly breaking the law by not acknowledging or lying on question 3.7: "Do they also hold British citizenship?" on the EEA4/PR application form), you will only be able to apply for PR after 5 years.

How did you deal with question 3.7 "Do they also hold British citizenship?" on the EEA2 application form?

I'm not familiar with the UK Immigration Rules, but I think becoming a British citizens after 3 years doesn't apply any more. I have read that it will take 5 years now. Someone else might come and confirm this.

If you want to ask questions about the EEA route only, you can email: EuropeanOperational@homeoffice.gsi.gov.uk.

If you want to ask about British citizenship eligibility, you might want to email: nationalityhelpdesk@homeoffice.gsi.gov.uk. I'd advise caution.

Overall, just be careful re the above. Be careful what you say to the Home Office/Border Control etc.

Careyleeuk1118
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Posts: 15
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Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 3:05 pm

chaoclive wrote:Oh dear. If your husband is a British AND Dutch citizen I think you might be treading on unsafe ground. In theory, you shouldn't have got a residence card as the spouse of a British citizen (unless he has worked in another EEA country, i.e. one of which he is not a citizen and then replied to bring you to the UK under Surinder Singh).

If you want to continue via the EEA route you DO NOT want to let anyone know you are married to a British citizen (unless the conditions noted above apply).

Re: Insurance: Workers do not need insurance and if he is working you don't need CSI either. It's only if he is a student or self-sufficient that you have to have CSI. 'Paying emergency tax' means that you will pay tax at a higher rate if you don't have a national insurance number. This will then be offset by further payments throughout the year, or you may be eligible for a tax refund at the end of the tax year. This information is easily accessible via Google. You probably don't need to ask that question here.


If you are sure that you want to apply as the spouse of a Dutch national (not mentioning his British citizenship, but possibly breaking the law by not acknowledging or lying on question 3.7: "Do they also hold British citizenship?" on the EEA4/PR application form), you will only be able to apply for PR after 5 years.

How did you deal with question 3.7 "Do they also hold British citizenship?" on the EEA2 application form?

I'm not familiar with the UK Immigration Rules, but I think becoming a British citizens after 3 years doesn't apply any more. I have read that it will take 5 years now. Someone else might come and confirm this.

If you want to ask questions about the EEA route only, you can email: EuropeanOperational@homeoffice.gsi.gov.uk.

If you want to ask about British citizenship eligibility, you might want to email: nationalityhelpdesk@homeoffice.gsi.gov.uk. I'd advise caution.

Overall, just be careful re the above. Be careful what you say to the Home Office/Border Control etc.

I think you are wrong about Surinder Singh. Because it mean the spouse should be a british and working in EU other countries but he/she doesn't has other EU passport.
But my husband has been living, studying and woking in EU and he hold Dutch passport.
I got my EEA2 residence card already and I did let them know my spouse is British too, I show them my husband documents too.

If you are sure I should wait for 5 years to get PR, then I will do it.
Do I have any problem about PR?
And I have rental income, DO I need to pay national insurance fee?
I still don't understand about emerge tax?

Careyleeuk1118
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Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 3:13 pm

Careyleeuk1118 wrote:
chaoclive wrote:Oh dear. If your husband is a British AND Dutch citizen I think you might be treading on unsafe ground. In theory, you shouldn't have got a residence card as the spouse of a British citizen (unless he has worked in another EEA country, i.e. one of which he is not a citizen and then replied to bring you to the UK under Surinder Singh).

If you want to continue via the EEA route you DO NOT want to let anyone know you are married to a British citizen (unless the conditions noted above apply).

Re: Insurance: Workers do not need insurance and if he is working you don't need CSI either. It's only if he is a student or self-sufficient that you have to have CSI. 'Paying emergency tax' means that you will pay tax at a higher rate if you don't have a national insurance number. This will then be offset by further payments throughout the year, or you may be eligible for a tax refund at the end of the tax year. This information is easily accessible via Google. You probably don't need to ask that question here.




If you are sure that you want to apply as the spouse of a Dutch national (not mentioning his British citizenship, but possibly breaking the law by not acknowledging or lying on question 3.7: "Do they also hold British citizenship?" on the EEA4/PR application form), you will only be able to apply for PR after 5 years.

How did you deal with question 3.7 "Do they also hold British citizenship?" on the EEA2 application form?

I'm not familiar with the UK Immigration Rules, but I think becoming a British citizens after 3 years doesn't apply any more. I have read that it will take 5 years now. Someone else might come and confirm this.

If you want to ask questions about the EEA route only, you can email: EuropeanOperational@homeoffice.gsi.gov.uk.

If you want to ask about British citizenship eligibility, you might want to email: nationalityhelpdesk@homeoffice.gsi.gov.uk. I'd advise caution.

Overall, just be careful re the above. Be careful what you say to the Home Office/Border Control etc.

I think you are wrong about Surinder Singh. Because it mean the spouse should be a british and working in EU other countries but he/she doesn't has other EU passport.
But my husband has been living, studying and woking in EU and he hold Dutch passport.
I got my EEA2 residence card already and I did let them know my spouse is British too, I show them my husband documents too.

If you are sure I should wait for 5 years to get PR, then I will do it.
Do I have any problem about PR?
And I have rental income, DO I need to pay national insurance fee?
I still don't understand about emerge tax?

SECTION 5 – SURINDER SINGH CASES
You must complete this section if you are applying for a residence card on the basis that your British citizen family member is entitled to be treated as an EEA national for the purposes of your application for a residence card under the judgment in the case of Surinder Singh.
You must also complete either section 6 or 7 to show how your British citizen family member was exercising Treaty rights in another EEA member state.


If the spouse is entitled to be treated as an EEA, but he is a EEA, not a british to be treated as a EEA. It is not argument there.

chaoclive
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Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 3:22 pm

If they already know that he has British citizenship then you won't have any issues.

If everything else is in order, i.e. your husband is exercising treaty rights and has the proof of CSI as required (for the dates you mention) you will become eligible for PR after 5 years. Again, I'm not sure about applying for British citizenship as the spouse of a British citizen. Hope someone else will help you with that, although I'm sure it's available on other parts of this forum. There is a section on British Citizenship.

I explained emergency tax above. What don't you understand? If you ask a specific question, someone might be able to answer you. A simple search on Google will provide 93,700,000 results. I'm sure you can find all the info you would possibly need there without having to wait for people to reply.

National insurance is not paid on rental profits. Again, a quick Google search will prove this. However, you should know that rental income counts as taxable income. Tax is not the same as national insurance.

I see that you have been able to find the info you require on Surinder Singh, not sure why you can't do that to find out more about applying as the spouse of a British citizen and emergency tax (not that it's a big issue). As long as you are clear that the Home Office are satisfied with your husband's situation, that's fine.

chaoclive
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Posts: 1599
Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 3:26 pm

Careyleeuk1118 wrote:
Careyleeuk1118 wrote:

SECTION 5 – SURINDER SINGH CASES
You must complete this section if you are applying for a residence card on the basis that your British citizen family member is entitled to be treated as an EEA national for the purposes of your application for a residence card under the judgment in the case of Surinder Singh.
You must also complete either section 6 or 7 to show how your British citizen family member was exercising Treaty rights in another EEA member state.


If the spouse is entitled to be treated as an EEA, but he is a EEA, not a british to be treated as a EEA. It is not argument there.

See: https://contact-ukba.homeoffice.gov.uk/ ... /eun/eun2/
Where a person has applied on the basis that they are a dual British citizen/EEA national on or after 16 July 2012 then the application must be refused unless the person either:

Meets the provisions of regulation 9 (which gives effect to the ECJ case of Surinder Singh or
Comes within the scope of the transitional arrangements set out below.

I guess it depends on when you applied. If it was before 16th July 2012 then you are fine.

Careyleeuk1118
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Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 3:38 pm

chaoclive wrote:If they already know that he has British citizenship then you won't have any issues.

If everything else is in order, i.e. your husband is exercising treaty rights and has the proof of CSI as required (for the dates you mention) you will become eligible for PR after 5 years. Again, I'm not sure about applying for British citizenship as the spouse of a British citizen. Hope someone else will help you with that, although I'm sure it's available on other parts of this forum. There is a section on British Citizenship.

I explained emergency tax above. What don't you understand? If you ask a specific question, someone might be able to answer you. A simple search on Google will provide 93,700,000 results. I'm sure you can find all the info you would possibly need there without having to wait for people to reply.

National insurance is not paid on rental profits. Again, a quick Google search will prove this. However, you should know that rental income counts as taxable income. Tax is not the same as national insurance.

I see that you have been able to find the info you require on Surinder Singh, not sure why you can't do that to find out more about applying as the spouse of a British citizen and emergency tax (not that it's a big issue). As long as you are clear that the Home Office are satisfied with your husband's situation, that's fine.

Thank you for your help. I just new to the UK, everything I don't know, and my english is nit good either.
About emergency tax, I will google it.
About British citizen,I know about that change to 5 years but I have tried to read about it on Home office website. Government website still writes, if you marriage a British, after 3 years you could apply British citizen. And do not need to apply PR.
Anyway, I don't want to take risk, will wait for 5 years. I may just want the permanent visa, not change nationality.
About Surinder Singh, I have confused before when I applied. But my husband said it doesn't suit him, it is different case, that's why I didn't apply that way. Luckily I got it.
Hope I could get PR successfully in the future.

chaoclive
Diamond Member
Posts: 1599
Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 3:56 pm

I wouldn't too much and your English is already very good :)

The problem with the 3 year thing is that you must first achieve ILR (Indefinite leave to remain) before you can apply for naturalization and:

"Note that a person living in the UK as the husband, wife, civil partner or unmarried/same-sex partner of a British citizen or a settled person who either arrives in the UK or applies for permission to stay in the UK on or after 9 July 2012 must live in the UK for 5 years (and not 2 years) to obtain ILR"

Therefore, you will be better to wait for PR after 5 years, especially if you don't want to become a British citizen.

Wish you all the best
C

Careyleeuk1118
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Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 4:05 pm

chaoclive wrote:I wouldn't too much and your English is already very good :)

The problem with the 3 year thing is that you must first achieve ILR (Indefinite leave to remain) before you can apply for naturalization and:

"Note that a person living in the UK as the husband, wife, civil partner or unmarried/same-sex partner of a British citizen or a settled person who either arrives in the UK or applies for permission to stay in the UK on or after 9 July 2012 must live in the UK for 5 years (and not 2 years) to obtain ILR"

Therefore, you will be better to wait for PR after 5 years, especially if you don't want to become a British citizen.

Wish you all the best
C

Thank you very much.
To be honest,after your information, I started to feel scared now.
Could I get PR after 5 years?
I remember that I did write he is British but I didn't scan the application form. I couldn't double check now.
But one of Dutch document writes he has both nationalities and I did translate it and sent to them.
Hope I could get PR.
I will still pay both comprehensive insurance during 3 months,I will cancel it when my husband get permanent contract.
Just to be sure, not any problem for future.
I don't want to wait for 5 years to let them say no.

chaoclive
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Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 4:29 pm

I would still recommend you only to mention his Dutch nationality in any dealing with the Home Office. If you're not sure about the situation then you must be careful. It's better to know in advance.

You don't need to keep the CSI after he is formally working. Don't worry. That wouldn't be an issue.

You might want to try to recall how you filled in the application form etc. Don't worry though. You won't lose your right to live in the UK as long as he is working there.

Careyleeuk1118
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Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 5:03 pm

chaoclive wrote:I would still recommend you only to mention his Dutch nationality in any dealing with the Home Office. If you're not sure about the situation then you must be careful. It's better to know in advance.

You don't need to keep the CSI after he is formally working. Don't worry. That wouldn't be an issue.

You might want to try to recall how you filled in the application form etc. Don't worry though. You won't lose your right to live in the UK as long as he is working there.


I am not afraid about the right to living here now, I am only worried about my PR, could I get a PR?
I don't plan to get a Job, may start a bussiness next year or just be a salf-sufficient.
Does it effect I get my PR?

chaoclive
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Posts: 1599
Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 5:23 pm

What you do is of no interest to the Home Office. The only thing that you need to prove is that your husband is exercising treaty rights in the UK for 5 years continuously.

You know that PR is not really permanent right!? If you stay outside the UK for 2 years you will lose your PR.

Careyleeuk1118
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Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 5:41 pm

chaoclive wrote:What you do is of no interest to the Home Office. The only thing that you need to prove is that your husband is exercising treaty rights in the UK for 5 years continuously.

You know that PR is not really permanent right!? If you stay outside the UK for 2 years you will lose your PR.

Great, I hope he could like his job more.
Anyway thanks a lot.
I just called to book a appointment about national insurance.
Do you know how it works as a landlord?
Does a landlord need to pay national insurance fee?
Do you know anything about it?
I will try to read the government website too.

chaoclive
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Posts: 1599
Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 5:56 pm

National insurance is not paid on rental. However, you should know that rental income counts as taxable income. Tax is not the same as national insurance.

Not sure about anything else. Sorry. Get your husband involved in helping with your information search too!

Careyleeuk1118
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Re: European enquiries contact centre

Post by Careyleeuk1118 » Thu Mar 27, 2014 9:20 am

chaoclive wrote:National insurance is not paid on rental. However, you should know that rental income counts as taxable income. Tax is not the same as national insurance.

Not sure about anything else. Sorry. Get your husband involved in helping with your information search too!

Thank you.
I will do, but he probable doesn't understand it.
I did google it, someone said have to pay, someone said no.
I e-mail my tax adviser, he didn't answer yet.
Hope anyone knows could tell me.

By the way about emergency tax, my tax adviser told me that I don't need to pay it.
I couldn't understand what he said, will check later.

And I e-mail a Deputy Chief Caseworker
UK Visas & Immigration
European Casework
Home Office
She answer me, that my husband could cancel his private insurance, but she didn't tell me that I can cancel it.
My husband told me should not cancel mine, just in case.
I read lots of people because they didn't buy this insurance and couldn't get PR.
It is not very interesting, if waiting for 5 years and can't get it.

askmeplz82
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Re: European enquiries contact centre

Post by askmeplz82 » Thu Mar 27, 2014 11:19 pm

Careyleeuk1118

Please post one time. not in every single thread.
UK Student Visa : 04/2004 - 09/2009
EEA Residence Card : 07/2010 - 7/2015
EU Settled Status: Confirmed on 16th July 2019
Naturalisation : Confirmed on 02nd Oct 2020
Passport Approval : 21st Feb 2021

nqtneedhelp
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Re: European enquiries contact centre

Post by nqtneedhelp » Wed Apr 16, 2014 5:54 pm

Hello, I am new to the forum and immigration issues.

Could you please advise me. I need to fill in the form EEA2 for my non EU partner and tried to call UKBA office for help as I don't want to make mistakes. They never answer the phone!

Where do I go for help? Who do you ask guys?

The form is pretty straightforward I only need to clarify a few things but can't talk to any officer.

What should I do?
Thanks

chaoclive
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Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Apr 16, 2014 6:47 pm

it's super difficult to get to talk to them!

Most people probably email them on the European Operational Policy email (I don't have the address to hand but if you type the words above into google it should come out). Alternatively you could post your queries on this forum. It would be an idea to open your own thread with a suitable title.

nqtneedhelp
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Re: European enquiries contact centre

Post by nqtneedhelp » Wed Apr 16, 2014 7:58 pm

Thanks for you reply chaoclive, very helpful.
I will find that email address and email them tonight.

As for posting my queries here yes I have done it in a new thread but no many answers yet. Maybe I have to wait or open another one.

sknen
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Re: European enquiries contact centre

Post by sknen » Mon May 19, 2014 10:47 am

Any updates on which phone numbers I could try to phone to? I have tried the ones mentioned in this thread earlier, but when I phone them, all I get is a message saying the number is no longer in use. I'm trying to get our documents returned and it seems to be taking a long time, so wanted to ask about them.

spankitee
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Re: European enquiries contact centre

Post by spankitee » Thu Jun 05, 2014 5:17 pm

You wont be able to find the European Enquiries number on their website again.
As of June 2014, all the relevant contact numbers have disappeared.
Not to worry, this is the European Enquiries number.
0300 123 2253 option 2

chaoclive
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Ireland

Re: European enquiries contact centre

Post by chaoclive » Thu Jun 05, 2014 6:24 pm

This used to work too: "EuropeanOperational"<europeanoperational@homeoffice.gsi.gov.uk>

Not sure about now though.

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