Hi All,
My travel documents have been stolen while on vacation in Rome, Italy and now I have got temp indian passport valid for 6 months from Indian embassy here in Rome within a day
I have blocked my ILR BRP card by sending an email to Home office and got a reply that its been blocked and that I need to apply a replacement BRP Visa to enter UK and then apply for the replacement BRP card
I have applied for replacement BRP visa here in Rome on Monday through outsourced partner of UKVI called TelePerformance and still now the status says "received at UKVI" for a decision
Through the contact us page in gov.uk - Email or Phone only goes to the outsourced company and they only read the processing times from the guideline page and does not seem to understand the situation + calls are charged at £1.64 per minute for useless information they give
It would be great if ppl with experience advise on any timelines and is there any email or phone directly to the home office to expedite the case
Thanks
S
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