Thanks iconavdeep for email address:iconavdeep wrote:No update.
Will advice member to send email at complaints@homeoffice.gsi.gov.uk
I sent below email:
I am complaining about rampant inefficiency in processing of Settlement VISA by below team.
Also see my post in other timeline thread to avoid duplication
http://www.immigrationboards.com/immigr ... -3260.html
I also sent email to lodge complaint, see below for text
Dear Sir/Madam,
I have a family settlement visa for minor child application lodged at Chennai British Deputy High Commission Visa Cochin VFS offices on 5th February 2015.
I have been checking the service standards amongst New Delhi High Commission and Mumbai BDHC. As of today 27/02/2015, VFS has published service standards which shows that Chennai BDHC taking 43 working days for settlement applications, whereas Mumbai BDHC handling the settlement applications within 4 working days.
I am concerned at the level of disparity within the BDHC service standards. Yes it is still under the target of 60 working days, however the issue is why there is no interaction between the regional BDHC's to manage the work load and bring more parity amongst the BDHC's in India?
As a fee paying service I am gutted that because we applied at Chennai so we have to wait 43 days whereas if we had choice to apply at Mumbai BDHC we would have received decision within 4 working days.
Can you please advise if Chennai applications be brought at par with Mumbai service standards in regards to timelines for settlement applications?
very true.