Hi,
First of all I have been browsing this forum for very long time and it has helped as great deal. I would like to thank all those who have helped in making of Surrinder Singh route possible with information.
I am a British citizen and my wife is a Pakistani citizen. We have applied for EU Directive visa from Pakistan on 21st of April 2015. As far as I am aware under this directive visa should be accelerated and processed within 4 weeks.
It has been 10 weeks and we are still waiting to receive my wife’s passport. We have sent many emails to Dublin and Irish Consulate in Karachi. Most of the time we don’t get replies to our emails however sometimes we do get reply after 2 weeks. We got last reply from Dublin on 22nd of June confirming that my wife’s visa has been granted and we should contact their consulate in Karachi. We have contacted Irish consulate in Karachi but we are still waiting for answer after 10 days.
Just to recap we applied for visa 10 weeks ago, it was granted after 8 weeks and we are yet to receive my wife’s passport back. Can we do anything to speed the process or to make complaint as the passport is long overdue?
Edit:
We sent our application through Gerry’s in Pakistan. In last few months we can’t make application direct to Irish Consulate. Gerry’s only receive/collect applications and forwards them to Irish consulate. Consulate then forward passports to Gerry’s and that’s where we have to collect our passport from. We have contacted Gerry’s for so many times and they said they don’t have my wife’s Passport and we should contact the Irish consulate in Karachi. Gerry’s is not only charging 45 Euros to file application but have also increased the processing time. This process adds another level of bureaucracy which this directive is designed to reduce both in cost and time.
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