I realise that this story relates to student visas, but the processing delay issues and complaints are the same, and it is worth noting that the media seems to be taking more and more of an interest in the UKBA:

http://www.bbc.co.uk/news/education-18888210

Hi all, I've been following the forum for a few months - it has been very helpful in getting though the extremely frustrating and uncertain wait. My SET(O) came through today: SET (0) Applied: Feb 6 2012 Acknowledgement: Feb 8 2012 Money taken: Feb 8 (thereabouts) ILR granted: 22 June 2012 (posted ...