Thanks everyone, all sorted now. Emailed Santander CEO, Services Dept and had a friend tweet them, which got me their media relations email address. I then started up a facebook page about the saga, made sure I had all the documents in hand and made copies of this letter that a poster on here gave ...

Hi, Rembrandt. I stopped by Santander in Canary Wharf a couple of weeks ago to ask them if they still stamp online statements and write letters to validate the online statements. Santander said that they no longer write letters but would stamp online statements for me. You can try your luck at the ...

Thanks again everyone. I think I just need to get lucky and find a staff member with a heart. I got a good one on the phone who personally tried 2 branches on my behalf as well as the online services department but no-one he talked with was willing to help. tier_2_applicant - love that letter, might ...

Thanks for your replies. Talked at length both to the representative at the branch, but all that I got was that its a process and there is nothing they can do about it. Wouldn't even let me see a manager to explain the situation. Had a bit more luck calling customer services, by chance I got a guy ...

I've been working feverishly on getting my application together for my ILR SET(O) PEO appointment TUesday morning in Solihul. I've got everything together except my bank statements. On my last application for FLR Tier 1 General, I simply walked into an HSBC branch requested a years worth of ...

Hi All, I'm just about to embark on an ILR application. I received my first Limited Leave to remain under the HSMP in October 2007 and then a further LLR under Tier 1 General in Oct 2009 which is due to expire 31st October this year. I've recently been hearing horror stories about wait times and to ...