Biometric Error

Hello,

I recently went for my biometric for my extension at Post Office, after signing on the machine I noticed the sign appear quite different to what i normally do due to the shape of the pen and i asked the person at Post Office that I wanted to re-sign it but she said it is OK and does not matter as we cannot do it multiple times.

Please can someone confirm, if this is something i need to be worried about?

Thanks

Please can anyone assist

If you find a mistake, contact BRPError@homeoffice.gsi.gov.uk within 10 working days of receiving your permit providing full name, date of birth, nationality, case reference number, contact telephone number and details of what is wrong with BRP.

You can also send details to

Returns Unit
P O Box 163
Bristol BS20 1AB

To be honest, signatures are barely visible clearly on the BRP. So not sure minor changes in the signature on BRP should really be a cause of concern. They already have your biometrics which are unique to every individual so I guess signatures are only supplementary information in addition to biometric details.

Hello,

Thank you for your reply.

I have noticed the issue at the time of submitting my biometric at post office and do not have the BRP yet, so not sure can i report about it.

It's strange that the lady at Post Office didn't provide me with the 2nd option to correct the signature as soon as i lift my pen from the screen to check it she said it's done.

Thanks

I am sure this won't be much of an issue. Unless you feel that your signature looks WAY different from your usual one in the BRP. In that case, contact the UKVI.

Thank you.

My signature kinda appeared wired because of the shape of the pen and i want to report it to HO but not sure what email address do i contact them, just to be on safe side

Please can you help confirm the email address?

Thank you

lawabidingimmigrant has already given you the email address. He has also mentioned that the signature is hardly dominant on the BRP. In fact you have to peer deeply into it to see any difference from your regular signature. I suggest you wait for your BRP to arrive to take any action. And, please try not to panic