Hi
I received a letter at the start of November 2010 from the UKBA informing me that my application was invalid and noting that arrangements had been made to return my fee.
However, it has been over 4 months now and I have still not received my fee. Please could someone confirm the average timescales for returning fees and how the fees are returned (eg by cheque).
I called the UKBA and the lady informed me that since the UKBA does not have timescales for doing anything, my only option was to wait. When I questioned whether it could take years, she said it was possible!
I really don't understand how they can be allowed to play with people's lives like that but let's not get started on that topic...
Thanks
Amy
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