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Biometrics issue at PEO
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raamkres
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Joined: 28 May 2010
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PostPosted: Thu Oct 25, 2012 9:52 pm    Post subject: Biometrics issue at PEO Reply with quote

Had an apptmt today at croydon PEO. All went well until some technical problems with biometric system. Waited till 430 today, case worker said that the biometric results has not come back so they cannot approve the case, she mentioned that all the documents are looking fine. they have retained all original docs and have told that they will post the docs with the approval (hopefully) as soon as they receive the biometric results. Has anyone experienced similar problem? i was seeing most of them with a similar case in croydon today.
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emmaluck
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Joined: 25 Oct 2012
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PostPosted: Thu Oct 25, 2012 11:20 pm    Post subject: Reply with quote

Raamkres, you are correct as per the situation at Croyden PEO today. In my own case the case worker said everything was fine but cannot conclude due to biometrics not problem. But promised to send documents and BRP next. It was a general problem today. I am keeping my fingers crossed.
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navodwickra
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Joined: 25 Nov 2010
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PostPosted: Fri Oct 26, 2012 7:12 am    Post subject: Re: ILR Croydon Oct 25 2012 Reply with quote

raamkres wrote:
Had an apptmt today at croydon PEO. All went well until some technical problems with biometric system. Waited till 430 today, case worker said that the biometric results has not come back so they cannot approve the case, she mentioned that all the documents are looking fine. they have retained all original docs and have told that they will post the docs with the approval (hopefully) as soon as they receive the biometric results. Has anyone experienced similar problem? i was seeing most of them with a similar case in croydon today.


http://www.immigrationboards.com/viewtopic.php?t=116379

yes sir. same thing happened to me at Sheffield PEO. Fortunately the caseworker called around 8.30am next day.
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newbie_t
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Joined: 06 Dec 2011
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PostPosted: Fri Oct 26, 2012 12:55 pm    Post subject: Reply with quote

Same thing happened to me as well yesterday.
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Mano5
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Joined: 26 Oct 2012
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PostPosted: Fri Oct 26, 2012 1:09 pm    Post subject: Reply with quote

Even in Liverpool PEO office I faced the same issue yesterday(25th oct).
CW said all the docs are fine but due to technical issue he cant decide it yesterday. He said he will give me a call today. But till now no call from him. One person who faced the same issue, got a call in the morning today and has been asked to collect his passports.
Did anybody else also got the call?
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raamkres
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PostPosted: Fri Oct 26, 2012 4:26 pm    Post subject: Reply with quote

did you tell to send the docs by post or collect it in person? i told them to send it by post. have not heard anything from homeoffice. may be 'coz the other person wanted to collect the docs in person he was called?? hopefully we should hear something next week.
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Mano5
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PostPosted: Fri Oct 26, 2012 4:43 pm    Post subject: Reply with quote

Actually they have given all my documents yesterday itself. Only the passports are with him. He told tht he will call today and then send the passports in post. But didnt get any call. Ya hopefully on monday we should get the call. Due to weekend, more waiting!!
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newbie_t
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PostPosted: Fri Oct 26, 2012 5:21 pm    Post subject: Reply with quote

I told the caseworker that I will come and collect my passports in person, but haven't heard anything back from them yet.
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tipu20
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Joined: 28 Sep 2007
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PostPosted: Sat Oct 27, 2012 8:04 am    Post subject: Reply with quote

Hi all,

Can you please suggest if your biometrics were taken outside of UK before entry clearance ?

I think people who are giving biometrics first time might not be facing this issue and people who have provided biometric previously have to wait as ukba might be sending them to some other department to match them with old record and getting things delays.

So can you all suggest If it was first time you all gave biometric or you have already provided earlier , as this will help build pattern.

Regards,
Tipu


Last edited by tipu20 on Sat Oct 27, 2012 10:12 pm; edited 1 time in total
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Mano5
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PostPosted: Sat Oct 27, 2012 10:39 am    Post subject: Reply with quote

I provided biometrics first time but my wife provided already in India when applied for dependant visa
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tipu20
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PostPosted: Sat Oct 27, 2012 10:14 pm    Post subject: Reply with quote

Mano5 wrote:
I provided biometrics first time but my wife provided already in India when applied for dependant visa


Hi thanks for information.

Did they tell you that its your biometric which were not processed or it was your wife's biometrics or both ?

Regards,
Tipu
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Mano5
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PostPosted: Sun Oct 28, 2012 8:18 am    Post subject: Reply with quote

He didn't specify anything particularly. He only said its the problem with the biometrics system.
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arifahmmed
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Joined: 19 Jun 2012
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PostPosted: Sun Oct 28, 2012 11:54 pm    Post subject: Reply with quote

tipu20 wrote:

I think people who are giving biometrics first time might not be facing this issue and people who have provided biometric previously have to wait as ukba might be sending them to some other department to match them with old record and getting things delays.


Very very important thing you have invented. I do not think present biometric is related with first one ( at time of EC application I gave only fingerprint). However I Let me asked every one.

navodwickra, Lets start from you.any comments on that.

Thanks
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Mano5
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Joined: 26 Oct 2012
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PostPosted: Mon Oct 29, 2012 11:37 am    Post subject: Reply with quote

Today I received the call from the CW and he told the good news. He will be sending the passports by post and told that he will order our biometic cards.
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raamkres
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Joined: 28 May 2010
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PostPosted: Mon Oct 29, 2012 12:13 pm    Post subject: Reply with quote

Congrats Mano5. I have not heard anything back, moreover the CW did not tell he will call me and update so I think will have to wait for the post.
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Mano5
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PostPosted: Mon Oct 29, 2012 12:42 pm    Post subject: Reply with quote

Thankyou. Dont worry, you will get them by post this week.
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newbie_t
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PostPosted: Tue Oct 30, 2012 9:35 am    Post subject: Reply with quote

Hi,

Has anyone who applied at Croydon PEO hear anything back from caseworker(s)?

Thanks,
Jay
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emmaluck
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Joined: 25 Oct 2012
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PostPosted: Tue Oct 30, 2012 9:50 am    Post subject: Reply with quote

newbie_t wrote:
Hi,

Has anyone who applied at Croydon PEO hear anything back from caseworker(s)?

Thanks,
Jay


No nothing heard since 25 Oct.
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Mano5
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Joined: 26 Oct 2012
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PostPosted: Tue Oct 30, 2012 10:02 am    Post subject: Reply with quote

Did they tell that, they will call you or post the passports directly without making any call? For us in Liverpool, CW told that he will call us, which I received yesterday.
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newbie_t
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PostPosted: Tue Oct 30, 2012 10:11 am    Post subject: Reply with quote

In my case, I opted to collect my documents back in-person, so I was told that someone will call once the decision has been made.
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