Hello Everyone,
I applied for my ILR PEO application recently and below are the events that occurred on the D day.
1. Was scheduled for a PEO appointment at 1pm at Solihull
2. Reached well before time with all documents (from London)
3. Got my token number and was asked to wait to be seen
4. Was finally called in by the case worker at 3.30pm
5. My VISA status earlier to my ILR application:
- Tier 2 ICT
- Current leave valid till 14th Jan 2014
- Entered UK for the first time on 8th March 2008
- Total leaves outside UK in the past 4 yrs 11 months < 75 (paid annual leaves)
6. Case worker asked me for the following documents in order:
- SET O application form
- Passport
- BRP card
- Work Permit document (from 2008)
- Life in the UK pass notification document
- Employee Reference letter (indicating my SOC, my current pay and covering my leaves outside UK)
- Bank statement (only for Jan 2013)
- Salary slip (only for Jan 2013)
7. At 3.45pm, the case worker reviewed all my documents and said that my application was fine and I could proceed to make the payment of the fees and submit my fingerprints
8. I double checked with the case worker if she required any additional documents (including photocopies). She gladly accepted the photocopies and confirmed no other original documents were required from me.
9. Before I got up to head to the payment counter (which was the adjacent window from where I was seated), she apologized that since it was beyond 3.30pm they would not be able to take the payment from my card but rather would use the payment page of my SET O form application as authorization to withdraw the said fees on Friday.
10. 3.50pm At the payment counter, another person compared my card details and the payment page and confirmed the details to match and everything to be fine. He asked me to head back to the waiting room to be called in for submitting my finger prints.
11. 4.10pm I was called in for Biometric finger print submission (+ photo for BRP card). I was asked to wait thereafter to be returned my original documents.
12. 4.30pm (being one amongst the last left in the waiting room), a different case worker came back with all the original documents. She handed over my documents, checked with the person who did my Biometric and confirmed that my application was successful. She though stated that they would be unable to give a confirmation letter to that effect as the payment was not processed. She stated that once the payment is deducted from my account the next day 15th Feb, someone from this Solihull office would CALL ME on my contact number stated on the application form and confirm my application. Further to this, they would send me the confirmation letter which I would receive in a few days time. Lastly, she stated that within 7 days of having received my confirmation letter, I would receive the new BRP card.
I was glad with everything that went on till now and left happily (back to London).
13. Strangely, I have not received any call from them till now (18th Feb 2.30pm) nor any sort of confirmation in post/email.
14. Even more strangely, my bank whom I had made aware of this huge transaction beforehand confirmed that they could see my funds (of £1377 - ILR PEO fees) being blocked by UKBA since 15th Feb 3AM but till now they havent withdrawn this money.
I am utterly perplexed with the chain of events since Friday morning and have tried calling many numbers but to no avail.
The worst part is
- I was not provided any reference number for my application on the Day to be able to track and
- I do not know how to contact them to understand my application status.
Appreciate if anyone could advise with what I could do further and how please?
Thanks and regards
Arvind
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