Mate, its best you don’t think too much about what "the lady on the phone" said. Otherwise you will go crazy, if you haven’t already.TKay wrote:Hi guys,
So after browsing so many sites and checking for people that havent received their Biometric Enrolment Letters like me, I decided to be proactive and called the HO.
To my surprise, after just 13 mins of waiting, a well mannered lady (called Janet) picked up the phone. I explaind to her that I sent my application on 27th of March (Acknowledgement received 30th March) and still havent received a Biometric Enrolment Letter and I told her I was wondering if it was a postal issue. After checking my details and pausing for about half a min, she replies saying I have to keep waiting for the Home office response and that is the only information she can provide.
The pessimist in me is mega worried now because she didnt sound apologetic and was quite firm in her response, but on the other hand, the optimist in me is thinking the letter is on its way, but surely if thats the case, she could have easily said that, right? Any opinion?
This total lack of transparency and one way communication from UKBA stinks as always. They are in a position to dictate terms. It is scandalous, however, real.
P.S. what number did you call? Perhaps I will ask Janet out to dinner.



