banda wrote:Hi everyone,
I aplied for my ilr on 9th feb on the basis of long residence (10 years student). Today i called Home office and the lady replied that my application is not yet completed. Does it mean my application is in a queue waiting for a caseworker or is it under process?
Someone posted this a while ago. So your guess is as good as mine!
The way HO works:
1) All applications are received in a center room and get diverted to 'initial consideration unit'.
2) If the caseworker at ICU makes the decision at this stage then you get your documants back within 2 weeks normally
3) If the caseworker cannot make the decision at this stage he/she forwards the case to the 'further consideration unit' or the case management unit.
4) Now the main waiting period starts at this point. Here at the FCU or CMU the junior case worker first looks at the case and he/she consults his/her possible decision with the senior caseworker or the team leader. Especially if the decision is refusal then they have to consult it to their team leader before post it back to applicant.
5) The case might wait in a queue on the team leader desk for a while
6) After the decision is made and consulted with the team leader the case goes to implemented queue in the post room where the paperwork is getting ready for post
7) A case might also wait in the post room for a while, that is why we see the visa date 1 month before the date we received the passport. because it got stucked in a queue in the post room.
When we call the home office the telephone agents are instructed to say one of the 3 things if we enquiry about the progress of our application:
1) The case is still not completed or still in process ( it might be anywhere between 1 to 5 above)
2) The case is in the queue waiting to be seen ( it might be anywhere between 1 to 5 above)
3) We have posted to you something this date ( the decision is made but they do not tell u the decision on the phone)
The telephone agents do not say anything else apart from these 3 template sentence, they keep repeating them like robots, lol. The telephone enquiry is just a waste of time unless you are calling them to ask for your passport to be sent back.