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Application keeps timing out?

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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Cymjay
Newly Registered
Posts: 15
Joined: Tue Apr 24, 2018 4:54 pm
Trinidad & Tobago

Application keeps timing out?

Post by Cymjay » Thu Aug 08, 2024 11:13 am

Every time I log in to my application and trying to change something it times out and gives me an error 'There's a problem with this service at the moment'.

Anyone else had this issue and any solutions?

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contorted_svy
Respected Guru
Posts: 4117
Joined: Fri Aug 05, 2022 6:10 pm
Italy

Re: Application keeps timing out?

Post by contorted_svy » Thu Aug 08, 2024 11:56 am

Seems an IT issue - hard to advise, probably need to wait a bit and try again.
All advice comes from personal research and experience and should not be regarded as professional opinion.

secret.simon
Moderator
Posts: 11539
Joined: Thu Feb 21, 2013 9:29 pm

Re: Application keeps timing out?

Post by secret.simon » Thu Aug 08, 2024 2:07 pm

Have you tried the obvious steps to troubleshoot the issue (browser in incognito mode, different browser, different computer, different network, different time-of-day, etc)?
I am not a lawyer or immigration advisor. My statements/comments do not constitute legal advice. E&OE. Please do not PM me for advice.

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