JohnnyC wrote: ↑
Fri Nov 06, 2020 11:42 pm
Situation: Received an online letter from UKVCAS as a reminder to enrol my biometrics with UKVCAS and asking me to book an appointment. I have uploaded documents through the IDV app 3 weeks ago! Did everyone receive this email too after uploading through IDV app?
I applied for my naturalisation on 15/09/20 and got invited to use the IDV app. I did the ID verification app and uploaded relevant documents on 11/10/20. I haven't heard anything from UKVCAS until this morning, I received an online letter reminding me to book an appointment with UKVCAS to enrol my biometrics! I called UKVCAS about this and they said it's a generic letter, just ignore it because in their system - they have seen that I have submitted my documents. I just want to be sure that someone also had this problem?
Here's what is written in the letter:
Please find attached a reminder letter to enrol your biometrics through UKVCAS.
In order to continue your application, you will need to log back into your account following the instructions below.
If you have been contacted by UKVCAS regarding IDV upload, please disregard this email.
Hi Johnny and Other Senior Members,
I have received the same email as you on 05/11/2020 for enrolment of Biometrics of my Kids under 18 years old. I received the IDV APP invitation on 23/09/2020.
I also uploaded documents and photo through IDV App on 24/09/2020 of all my kids and spouse.
Though in the letter it is written to ignore if the documents and photos uploaded through IDV APP.
I have replied on 06/11/2020 by email that I have uploaded through IDV APP on 24/09/2020. (replied to the email address from which I have received the email.)
Can any senior member and Johnny give some input and suggest if there is anything else I need to do or just wait patiently.
Appreciate your support and cooperation.