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**** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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CULLINAN
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Fri Nov 06, 2020 5:08 pm

Xdee wrote:
Fri Nov 06, 2020 1:20 pm
I have received a survey email as well but no approval :roll:
When did you receive it?
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Xdee » Fri Nov 06, 2020 5:31 pm

CULLINAN wrote:
Fri Nov 06, 2020 5:08 pm
Xdee wrote:
Fri Nov 06, 2020 1:20 pm
I have received a survey email as well but no approval :roll:
When did you receive it?
around noon today. same time as you i guess.

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CULLINAN
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Fri Nov 06, 2020 5:31 pm

Xdee wrote:
Fri Nov 06, 2020 5:31 pm
CULLINAN wrote:
Fri Nov 06, 2020 5:08 pm
Xdee wrote:
Fri Nov 06, 2020 1:20 pm
I have received a survey email as well but no approval :roll:
When did you receive it?
around noon today. same time as you i guess.
When did you apply?
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Fri Nov 06, 2020 5:40 pm

CULLINAN wrote:
Fri Nov 06, 2020 5:31 pm
Xdee wrote:
Fri Nov 06, 2020 5:31 pm
CULLINAN wrote:
Fri Nov 06, 2020 5:08 pm
Xdee wrote:
Fri Nov 06, 2020 1:20 pm
I have received a survey email as well but no approval :roll:
When did you receive it?
around noon today. same time as you i guess.
When did you apply?
I can see you applied on 16th Sep. Please keep us updated when you get a decision email. Also, please let us know if the date on decision letter was prior to 6th Nov or not. Ill do the same.
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by srsw » Fri Nov 06, 2020 10:33 pm

Xdee wrote:
Fri Nov 06, 2020 1:20 pm
I have received a survey email as well but no approval :roll:
I hope you checked your spam & deleted mails folder just in case.
My advice is based on personal research/experience, so pls check relevant UKVI sources.

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Fri Nov 06, 2020 10:36 pm

srsw wrote:
Fri Nov 06, 2020 10:33 pm
Xdee wrote:
Fri Nov 06, 2020 1:20 pm
I have received a survey email as well but no approval :roll:
I hope you checked your spam & deleted mails folder just in case.
At least I did lol.
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by srsw » Fri Nov 06, 2020 10:48 pm


I hope you checked your spam & deleted mails folder just in case.
At least I did lol.
Lol.. You never know. The number of emails I get from this forum and I tend to delete them at the notification window (as the website is always on my browser so I click on notifications), but I do worry that I may accidentally delete ukvi emails when they arrive 😂. I'm going to switch off immi board forum email notifications once I submit my ILR application & just rely on website notifications.
My advice is based on personal research/experience, so pls check relevant UKVI sources.

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Fri Nov 06, 2020 10:50 pm

srsw wrote:
Fri Nov 06, 2020 10:48 pm

I hope you checked your spam & deleted mails folder just in case.
At least I did lol.
Lol.. You never know. The number of emails I get from this forum and I tend to delete them at the notification window (as the website is always on my browser so I click on notifications), but I do worry that I may accidentally delete ukvi emails when they arrive 😂. I'm going to switch off immi board forum email notifications once I submit my ILR application & just rely on website notifications.
Haha, yes I had to do the same to switch off email notifications from the board.

Seems like the survey is only sent after a decision is made. I will email HO next week to check though.
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by JohnnyC » Fri Nov 06, 2020 11:42 pm

Hi everyone,

Situation: Received an online letter from UKVCAS as a reminder to enrol my biometrics with UKVCAS and asking me to book an appointment. I have uploaded documents through the IDV app 3 weeks ago! Did everyone receive this email too after uploading through IDV app?

Background:
I applied for my naturalisation on 15/09/20 and got invited to use the IDV app. I did the ID verification app and uploaded relevant documents on 11/10/20. I haven't heard anything from UKVCAS until this morning, I received an online letter reminding me to book an appointment with UKVCAS to enrol my biometrics! I called UKVCAS about this and they said it's a generic letter, just ignore it because in their system - they have seen that I have submitted my documents. I just want to be sure that someone also had this problem?

Here's what is written in the letter:
Please find attached a reminder letter to enrol your biometrics through UKVCAS.

In order to continue your application, you will need to log back into your account following the instructions below.

If you have been contacted by UKVCAS regarding IDV upload, please disregard this email.

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sat Nov 07, 2020 12:00 am

JohnnyC wrote:
Fri Nov 06, 2020 11:42 pm
Hi everyone,

Situation: Received an online letter from UKVCAS as a reminder to enrol my biometrics with UKVCAS and asking me to book an appointment. I have uploaded documents through the IDV app 3 weeks ago! Did everyone receive this email too after uploading through IDV app?

Background:
I applied for my naturalisation on 15/09/20 and got invited to use the IDV app. I did the ID verification app and uploaded relevant documents on 11/10/20. I haven't heard anything from UKVCAS until this morning, I received an online letter reminding me to book an appointment with UKVCAS to enrol my biometrics! I called UKVCAS about this and they said it's a generic letter, just ignore it because in their system - they have seen that I have submitted my documents. I just want to be sure that someone also had this problem?

Here's what is written in the letter:
Please find attached a reminder letter to enrol your biometrics through UKVCAS.

In order to continue your application, you will need to log back into your account following the instructions below.

If you have been contacted by UKVCAS regarding IDV upload, please disregard this email.
Read page 94 onwards.
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Ritchie12 » Sat Nov 07, 2020 7:25 am

Baba_Ge wrote:
Wed Oct 28, 2020 10:07 am
CULLINAN wrote:
Tue Oct 27, 2020 7:37 pm
Baba_Ge wrote:
Tue Oct 27, 2020 7:34 pm
CULLINAN wrote:
Tue Oct 27, 2020 5:40 pm
Congrats Baba Gee!!
Thank you!
That was my suggestion to CULLINAN over a month ago. Sometimes poking them will make them finish it off quickly. I know decision have been made but it goes to last step and someone just sits on it forever. Good luck tho CULLINAN
Drop ‘em an email and you would also hear good news soon, إِنْ شَاءَ اَللَّه
Thank you. InshaAllah.
I think dropping an email does not work for all. Plus the standard is 6 months. My 6 months will be over on 22nd Dec. I know HO does not provide an update before 6 months are over.
However, it maybe a coincidence that applicants who emailed HO got their decisions after that.
Which email address you used btw?
Yeah, it could be the coincidence! OR poking them may have lead them to look at the file and if the decision has already bee made, may be they just need to press one final button to trigger the response etc - you never know how bizarre some IT systems are :)

I sent the status check email to FurtherNationalityEnquiries@HomeOffice.gsi.gov.uk

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Ritchie12 » Sat Nov 07, 2020 8:05 am

All, I have been a little quiet observing the thread. It seems people are struggling to find appointments, let alone book them. If these are difficult to come by, why does HO/UKVCAS continuously send emails for people to book and attend appointments in 2months? Surely it should be free rein and not limited. The pandemic hasn't vanish and it's still very much with us delaying things further. Is that not the right thing for HO to do, remove the limitation or bring back IDV?

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Aragon1 » Sat Nov 07, 2020 11:07 am

JohnnyC wrote:
Fri Nov 06, 2020 11:42 pm
<snip>
If you have been contacted by UKVCAS regarding IDV upload, please disregard this email.
This is interesting. The email we got last week didn't include this line.

@CULLINAN: Do you know of any way of officially confirming the validity of these emails from UKVI? Can an email to FurtherNationalityEnquiries@HomeOffice.gsi.gov.uk help?

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sat Nov 07, 2020 11:47 am

You can try but you rarely get a response in many weeks or none.
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sat Nov 07, 2020 11:48 am

Ritchie12 wrote:
Sat Nov 07, 2020 8:05 am
All, I have been a little quiet observing the thread. It seems people are struggling to find appointments, let alone book them. If these are difficult to come by, why does HO/UKVCAS continuously send emails for people to book and attend appointments in 2months? Surely it should be free rein and not limited. The pandemic hasn't vanish and it's still very much with us delaying things further. Is that not the right thing for HO to do, remove the limitation or bring back IDV?
Every day new appointments are released. Applicants are able to get appointments in 28 days, far before the 2 month deadline.
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Hamza167 » Sat Nov 07, 2020 2:32 pm

JohnnyC wrote:
Fri Nov 06, 2020 11:42 pm
Hi everyone,

Situation: Received an online letter from UKVCAS as a reminder to enrol my biometrics with UKVCAS and asking me to book an appointment. I have uploaded documents through the IDV app 3 weeks ago! Did everyone receive this email too after uploading through IDV app?

Background:
I applied for my naturalisation on 15/09/20 and got invited to use the IDV app. I did the ID verification app and uploaded relevant documents on 11/10/20. I haven't heard anything from UKVCAS until this morning, I received an online letter reminding me to book an appointment with UKVCAS to enrol my biometrics! I called UKVCAS about this and they said it's a generic letter, just ignore it because in their system - they have seen that I have submitted my documents. I just want to be sure that someone also had this problem?

Here's what is written in the letter:
Please find attached a reminder letter to enrol your biometrics through UKVCAS.

In order to continue your application, you will need to log back into your account following the instructions below.

If you have been contacted by UKVCAS regarding IDV upload, please disregard this email.

Hi Johnny and Other Senior Members,

I have received the same email as you on 05/11/2020 for enrolment of Biometrics of my Kids under 18 years old. I received the IDV APP invitation on 23/09/2020.
I also uploaded documents and photo through IDV App on 24/09/2020 of all my kids and spouse.
Though in the letter it is written to ignore if the documents and photos uploaded through IDV APP.
I have replied on 06/11/2020 by email that I have uploaded through IDV APP on 24/09/2020. (replied to the email address from which I have received the email.)

Can any senior member and Johnny give some input and suggest if there is anything else I need to do or just wait patiently.

Appreciate your support and cooperation.

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sat Nov 07, 2020 2:38 pm

Regarding biometrics reminder for kids, I have already given my opinion on page 94. It is up to the applicants what they want to follow though.

british-citizenship/biometrics-appointm ... -1860.html

The only concern is why this reminder only sent for kids applying for BC? Why not this reminder is issued for kids applying for ILR as none is reported so far? Also why only kids?
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by aseef935 » Sat Nov 07, 2020 5:22 pm

CULLINAN wrote:
Fri Nov 06, 2020 4:17 pm
Doing some more research looks like surveys are only sent after a decision is made.
Having received a decision on their application, customers will be invited to complete a 10 minute online questionnaire covering elements of our service including :
Now only God knows if a decision is made or not! I do not trust this UKVI email system as sometimes the decision letters are not pushed through. Will have to wait and see!!

@Alissa: Did you also receive the survey email??
One of my friend applied on 22nd of June, and she received the servey as well but didn’t receive her decision yet!
I applied on 9th of June and didn’t receive anything,

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sat Nov 07, 2020 5:35 pm

aseef935 wrote:
Sat Nov 07, 2020 5:22 pm
CULLINAN wrote:
Fri Nov 06, 2020 4:17 pm
Doing some more research looks like surveys are only sent after a decision is made.
Having received a decision on their application, customers will be invited to complete a 10 minute online questionnaire covering elements of our service including :
Now only God knows if a decision is made or not! I do not trust this UKVI email system as sometimes the decision letters are not pushed through. Will have to wait and see!!

@Alissa: Did you also receive the survey email??
One of my friend applied on 22nd of June, and she received the servey as well but didn’t receive her decision yet!
I applied on 9th of June and didn’t receive anything,
Thank you for the update. If I do not hear back by next week, I will most likely send HO an email to double check. The only concern is, many applicants have reported receiving decisions only after they made an enquiry; their decisions were made way prior to actually being pushed through. Time will solve the mystery.
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Peg_uk » Sun Nov 08, 2020 10:47 am

Hi all,

My husband and I submitted online application on 6th June for naturalisation, received the survey email on 25th August, and invitation for IDV submission on 1st Sep. We submitted documnets through IDV on 1st September and have not heard anything since then. I sent an email to HO on 30th Oct which was never answered.

I can see in the forum that many of you who applied much later than we did, have got your approvals. May I ask for more timelines and the types of visas and application routes to see if I should poke them any further?

Thanks.

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CR001 » Sun Nov 08, 2020 10:57 am

Peg_uk wrote:
Sun Nov 08, 2020 10:47 am
Hi all,

My husband and I submitted online application on 6th June for naturalisation, received the survey email on 25th August, and invitation for IDV submission on 1st Sep. We submitted documnets through IDV on 1st September and have not heard anything since then. I sent an email to HO on 30th Oct which was never answered.

I can see in the forum that many of you who applied much later than we did, have got your approvals. May I ask for more timelines and the types of visas and application routes to see if I should poke them any further?

Thanks.
We don't need this topic, for biometric appointment and delay queries, to become a timeline thread.

There is a timeline thread you can look at to see people's routes. No questions to be posted in the timeline threads please, they will be removed.

british-citizenship/naturalisation-appl ... l#p1958214

Your route to citizenship is generally irrelevant on how long naturalisation decision could take, which could be 6 months and often longer.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Peg_uk » Sun Nov 08, 2020 11:30 am

CR001 wrote:
Sun Nov 08, 2020 10:57 am
Peg_uk wrote:
Sun Nov 08, 2020 10:47 am
Hi all,

My husband and I submitted online application on 6th June for naturalisation, received the survey email on 25th August, and invitation for IDV submission on 1st Sep. We submitted documnets through IDV on 1st September and have not heard anything since then. I sent an email to HO on 30th Oct which was never answered.

I can see in the forum that many of you who applied much later than we did, have got your approvals. May I ask for more timelines and the types of visas and application routes to see if I should poke them any further?

Thanks.
We don't need this topic, for biometric appointment and delay queries, to become a timeline thread.

There is a timeline thread you can look at to see people's routes. No questions to be posted in the timeline threads please, they will be removed.

british-citizenship/naturalisation-appl ... l#p1958214

Your route to citizenship is generally irrelevant on how long naturalisation decision could take, which could be 6 months and often longer.
Thanks for the link. Exactly what I was looking for. Hadnt realised there is another thread like that.

I see that some people on that thread called home office to get an update. Does anyone here have any telephone numbers I can try?

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Mahmsab » Sun Nov 08, 2020 1:37 pm

Hope someone can help me here
Paid and submitted application for myself and my family : wife and 2 kids on 5 September 2020

Got invited to use the UKVCAS IDV app on 17 September ( my understanding was as long as I got invited we will not need a biometric appointment ?! )

Used the app to upload all documents and verify my face ..etc on 24 September

On 1 November , I got a reminder from home office with 3 attachment letters for my wife and 2 kids to book a biometric appointment within 45 days !!

On same day Nov 1st I logged to UKVCAS and booked an appointment for 28 Nov for all of us ! Where I can now see all my documents are already uploaded ?!

Questions :
1- is this true that if you get to use the app that mean you shouldn't not need an appointment ?
2- why the home office reminder email didn't include a letter for me , could.this be in error ?
3- could the appointment be required for my family members but not me ?
4- do I need to worry about anything untill or during the appointment day on 28/11 ?

Thank you all

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sun Nov 08, 2020 2:04 pm

Mahmsab wrote:
Sun Nov 08, 2020 1:37 pm
Hope someone can help me here
Paid and submitted application for myself and my family : wife and 2 kids on 5 September 2020

Got invited to use the UKVCAS IDV app on 17 September ( my understanding was as long as I got invited we will not need a biometric appointment ?! )

Used the app to upload all documents and verify my face ..etc on 24 September

On 1 November , I got a reminder from home office with 3 attachment letters for my wife and 2 kids to book a biometric appointment within 45 days !!

On same day Nov 1st I logged to UKVCAS and booked an appointment for 28 Nov for all of us ! Where I can now see all my documents are already uploaded ?!

Questions :
1- is this true that if you get to use the app that mean you shouldn't not need an appointment ?
2- why the home office reminder email didn't include a letter for me , could.this be in error ?
3- could the appointment be required for my family members but not me ?
4- do I need to worry about anything untill or during the appointment day on 28/11 ?

Thank you all
Read Page 94-96 and onwards.
Personal opinion only, not to be mistaken for legal advice. Please DO NOT PM me for immigration advice. Love for All, Hatred for None.

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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Xdee » Sun Nov 08, 2020 9:04 pm

CULLINAN wrote:
Fri Nov 06, 2020 5:40 pm
CULLINAN wrote:
Fri Nov 06, 2020 5:31 pm
Xdee wrote:
Fri Nov 06, 2020 5:31 pm
CULLINAN wrote:
Fri Nov 06, 2020 5:08 pm


When did you receive it?
around noon today. same time as you i guess.
When did you apply?
I can see you applied on 16th Sep. Please keep us updated when you get a decision email. Also, please let us know if the date on decision letter was prior to 6th Nov or not. Ill do the same.
I applied on 6 the September ,IDV submission was September 18th. No decision emails yet (even in spam) but will let you know when i receive it.

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