I applied online on 2/4/14 and posted the application along with other documents on 3/4/14 and was received in the Glasgow office on 4/4/14.
Till now I have received no communication and calling the helpline seems a fruitless exercise. They did call me back couple of times but were not able to give any more information than I knew , ie my application is under process.
Today they gave me the number for booking appointment but when I called that line, they said they cant book an interview unless I have a letter and interview reference number.
Any ideas, dont know whom to ask? I even send a written compliant but no luck yet.
I am almost calling daily , but no luck...saying still under process. Any advice would be appreciated...its more than 6 weeks now