British Passport application processing timelines (only)

GLW2014 · Post by **GLW2014** » Mon May 19, 2014 6:29 pm

My application details are as follows:
Passport for: Adult
Application Type: First Adult Passport
Method of application: Post Office (Check & Send)
Date of application: 19/04/2014
Application received by IPS : 24/04/2014 (Liverpool office)
SMS received: N/A
Date of receipt of interview letter: 15/05/2014
Date of return of documents: 16/05/2014
Date of Passport Appointment: 17/05/2014 (Manchester)
Date of Passport Receipt: 19/05/2014

27pence · Post by **27pence** » Mon May 19, 2014 8:23 pm

Well the journey is over now.

Applied for British Passport - 10th April 2014
Application Received by IPS - 11th April 2014 (Durham)
Text/Money Debited - 16th April 2014
Interview Letter - 13th May *dated 9th May
2nd Interview letter - 15th May (with time/date/location of interview)
Interview - 16th May 2014
Passport Printed - 16th May
Passport and supporting documents received - 19th May.

5 weeks from received by IPS to interview and printing of passport. Was expecting minimum of 6 week wait.

NOG · Post by **NOG** » Mon May 19, 2014 10:21 pm

I have my passport interview tomorrow. Is it possible to ask them to deliver the passport to another address - one that is different from the one specified on the application form?

ssingh6 · Post by **ssingh6** » Tue May 20, 2014 5:45 am

i have the same question..is it possible to get the delivery to a different address for new passport and supporting documents?

shamana · Post by **shamana** » Tue May 20, 2014 8:01 am

ssingh6 wrote:i have the same question..is it possible to get the delivery to a different address for new passport and supporting documents?

Yes. You need to show a valid ID proof. Wait for them to fail delivery (generally DX) and then call them back to say re-deliver to different address maybe a work address.

They wont give the documents to reception either though.

BackTrack · Post by **BackTrack** » Tue May 20, 2014 11:07 am

BackTrack wrote:Was just checking latest performance of Durham office and I found this

http://www.mumsnet.com/Talk/general_adv ... rettyPhoto

I hope everything goes well but going through these posts feeling worried

Below are Durham office contact numbers. I will try these numbers If I don't hear anything next week. I know I wont hear unless I am very lucky

0845 601 5175
0870 521 0410
0191 370 7402
0191 3707377
0191 3707378
0191 3707141

0870 521 0410 Invalid
0191 370 7402 Invalid
0191 3707377 Invalid
0191 3707378 Inavlid

0191 3707141 busy tone

0845 601 5175 valid

Kate91 · Post by **Kate91** » Tue May 20, 2014 12:14 pm

Please can you help? I had my passport interview on May 16 in Manchester. I answered most questions without any issues but there were 2 questions I was unsure of: previous store cards (I could only name 1 as it was sometime ago) and knew my mom's DOB but had to calculate how old she actually is when asked! Anyway, didn't think much of this but didn't get the usual text "passport being printed" so I phoned the Peterborough passport office and the examiner said he is awaiting a form that is due to be sent back from the Manchester interview for him to complete/ check (15-20 mins) and it could take 5 days for him to receive this form from Manchester.

I travel frequently for work and really need the passport urgently. My next trip is quite soon and would otherwise require a visa but there is insufficient time to apply. It will be 6 weeks since application was made very soon.

Has anyone had a similar experience?

Thanks in advance?

Zeeshan123 · Post by **Zeeshan123** » Tue May 20, 2014 1:13 pm

lauren25 wrote:
kevinqian wrote:
Zeeshan123 wrote:UPDATE
Application Type: New, first adult passport
Method of application: Check and send
Date of application: 23/04/2014
Date SMS Received: 28/04/2014
Date of return of documents: 20/05/2014
Date of receipt of interview letter: 09/05/2014
Date of interview appointment: 13/05/2014
Date of SMS that Passport is being printed: 14/05-2014
Date of Passport Receipt: 15/05/2014
Incredible fast! Congratulations!

Reading office
What office was this?

ssingh6 · Post by **ssingh6** » Tue May 20, 2014 1:34 pm

I am also in reading... hopefully mine will be fast too...fingures crossed.....

emmaluck · Post by **emmaluck** » Tue May 20, 2014 3:44 pm

emmaluck wrote:Application Timeline
Passport for: 2 Adults +1 Child
Application Type: New (Nationalised + Registered)
Method of application: Post Office Check and Send
Date of application: 14 /05/2014
Date application received by IPS: 20/05/2014
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

NOG · Post by **NOG** » Tue May 20, 2014 4:32 pm

shamana wrote:
ssingh6 wrote:i have the same question..is it possible to get the delivery to a different address for new passport and supporting documents?
Yes. You need to show a valid ID proof. Wait for them to fail delivery (generally DX) and then call them back to say re-deliver to different address maybe a work address.
They wont give the documents to reception either though.

Is the British passport sent out by DX delivery or Royalmail special delivery that needs to be signed for?

akash08 · Post by **akash08** » Tue May 20, 2014 10:26 pm

Kate91 wrote:Please can you help? I had my passport interview on May 16 in Manchester. I answered most questions without any issues but there were 2 questions I was unsure of: previous store cards (I could only name 1 as it was sometime ago) and knew my mom's DOB but had to calculate how old she actually is when asked! Anyway, didn't think much of this but didn't get the usual text "passport being printed" so I phoned the Peterborough passport office and the examiner said he is awaiting a form that is due to be sent back from the Manchester interview for him to complete/ check (15-20 mins) and it could take 5 days for him to receive this form from Manchester.

I travel frequently for work and really need the passport urgently. My next trip is quite soon and would otherwise require a visa but there is insufficient time to apply. It will be 6 weeks since application was made very soon.

Has anyone had a similar experience?

Thanks in advance?

All i can say no genuine person has ever failed a passport interview. It is even difficult for a fraud star to fail.

AlexClark75 · Post by **AlexClark75** » Wed May 21, 2014 8:44 am

Passport for: Adult First time
Application Type: New ( Naturalised
Method of application: BETA on line form and post
Date of application: 16/05/2014
Date application received by IPS: 19/05/2014 - GLASGOW Office
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

newbie_t · Post by **newbie_t** » Wed May 21, 2014 12:58 pm

Passport for: Adult First time
Application Type: New (Naturalised)
Method of application: post office check and send
Date of application: 17/05/2014
Date application received by IPS:
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Not sure whether applications sent through post office check and send service receive SMS, do we?

NOG · Post by **NOG** » Wed May 21, 2014 1:11 pm

newbie_t wrote: Not sure whether applications sent through post office check and send service receive SMS, do we?

Yes, SMS is sent for check and send service too.

newbie_t · Post by **newbie_t** » Wed May 21, 2014 1:14 pm

Thanks NOG.

I really dont know what the next steps are, will wait for further communication/SMS from HMPO.

Katturner · Post by **Katturner** » Wed May 21, 2014 1:49 pm

Application Timeline
Passport for: 1 adult
Application Type: Replacement
Method of application: Post
Date of application: 07/04/2014
Date application received by IPS: 15/04/2014
Date of return of documents:
Date of Passport Receipt: 20/05/2014

This took so long as they lost my statement as to why my passport was damaged.

jetliu2000 · Post by **jetliu2000** » Wed May 21, 2014 1:58 pm

Passport for: Adult First time
Application Type: New (Naturalised)
Method of application: post office check and send
Date of application: 20/05/2014
Date application received by IPS:
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

I am not sure what will happen next and maybe it is a text or something.

I live in a flat if DX return my doc, I would not be home and they can not get into the building. How do I know the doc is on the way? Thanks

modabasi · Post by **modabasi** » Wed May 21, 2014 2:34 pm

Passport for: Adult, First time (Naturalised)
Method of application: Check & Send (London)
Date of application: 15.04
Date application received by IPS: 17.04
Date SMS Received: 18.04
Date of receipt of interview letter: 10.05
Date of passport appointment: 13.05 Luton (First available day in London was 21.05)
Date of return of documents: 20.05 (DX)
Date of receipt of passport: 20.05 (DX)

Good luck to all those waiting.

saayinla · Post by **saayinla** » Wed May 21, 2014 3:17 pm

So, its been 10 Weeks Since I submitted my Passport Application and both the Durham office and the standard 0300 helpline cannot help me, infact they are always shocked when they realised how long i have been waiting for. I have written my MP who said he will be looking into it as his office has already received numerous letters to that effect. Its beyond frustration now.. I am actually finding it amusing...waiting to see how long finally it will take to get a passport, I might even set a world record in the process.

NOG · Post by **NOG** » Wed May 21, 2014 5:44 pm

For people who do not receive their interview letters and have been waiting over 4-5 weeks, it might be useful to call 0300 222 1000 and explain the situation. Worked for me, to get an interview booked.

skyturk · Post by **skyturk** » Wed May 21, 2014 6:23 pm

Passport for: Adult First time
Application Type: New (Naturalised)
Method of application: BETA on line form and post
Date of application: 21/05/2014
Date application received by IPS:
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

mmf · Post by **mmf** » Thu May 22, 2014 10:41 am

mmf wrote:Dear All,

I applied online on 2/4/14 and posted the application along with other documents on 3/4/14 and was received in the Glasgow office on 4/4/14.
Till now I have received no communication and calling the helpline seems a fruitless exercise. They did call me back couple of times but were not able to give any more information than I knew , ie my application is under process.

Today they gave me the number for booking appointment but when I called that line, they said they cant book an interview unless I have a letter and interview reference number.

Any ideas, dont know whom to ask? I even send a written compliant but no luck yet.

Best wishes
M

I am almost calling daily , but no luck...saying still under process. Any advice would be appreciated...its more than 6 weeks now

Finally last week received a letter strangely telling me that I had not filled the online application properly and asking me to fill the enclosed form( there was nothing enclosed and finally I got a form from post office). I sent that back on Saturday and they received it on Monday. On Tuesday I was told that application has been examined and may get a letter anytime for interview.
Today received a text saying they have received my application and should take up to 6 weeks, its already more than 6 weeks now.
Called the helpline and they are more confused saying it will be examined now.

Something wrong with Durham office?

Any ideas friends ...

Best wishes
M

mmf · Post by **mmf** » Thu May 22, 2014 11:28 am

mmf wrote:
mmf wrote:Dear All,

I applied online on 2/4/14 and posted the application along with other documents on 3/4/14 and was received in the Glasgow office on 4/4/14.
Till now I have received no communication and calling the helpline seems a fruitless exercise. They did call me back couple of times but were not able to give any more information than I knew , ie my application is under process.

Today they gave me the number for booking appointment but when I called that line, they said they cant book an interview unless I have a letter and interview reference number.

Any ideas, dont know whom to ask? I even send a written compliant but no luck yet.

Best wishes
M

I am almost calling daily , but no luck...saying still under process. Any advice would be appreciated...its more than 6 weeks now
Finally last week received a letter strangely telling me that I had not filled the online application properly and asking me to fill the enclosed form( there was nothing enclosed and finally I got a form from post office). I sent that back on Saturday and they received it on Monday. On Tuesday I was told that application has been examined and may get a letter anytime for interview.
Today received a text saying they have received my application and should take up to 6 weeks, its already more than 6 weeks now.
Called the helpline and they are more confused saying it will be examined now.

Something wrong with Durham office?

Any ideas friends ...

Best wishes
M

Just called the interview booking number and surprised they were happy to offer me the same as it seems they have got my details. Booked interview for Saturday.

BackTrack · Post by **BackTrack** » Thu May 22, 2014 11:55 am

Durham office seems in disaster

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British Passport application processing timelines (only)

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