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British Passport application processing timelines (only)

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

Moderators: Casa, Amber, archigabe, batleykhan, ca.funke, ChetanOjha, EUsmileWEallsmile, JAJ, John, Obie, push, geriatrix, vinny, Zimba

Wrightfamily
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Posts: 24
Joined: Mon Apr 07, 2014 1:01 pm

Re: British Passport application processing timelines (only)

Post by Wrightfamily » Thu Jul 10, 2014 11:01 am

Thanks, my husbands app was received on the 02/06 as well...so hopefully we get an interview letter shortly....I seem to spend my life waiting for the poor Postman :D

BC_Applicant
Member
Posts: 108
Joined: Fri Mar 21, 2014 10:17 pm

Re: British Passport application processing timelines (only)

Post by BC_Applicant » Thu Jul 10, 2014 11:05 am

lea123 wrote:
So im around 3 days behind you.. There may still be hope!!
Don't think it necessarily works like that as my application only got picked up when I got in touch with the MP. Infact the very next day the letter was sent out!

lea123
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Posts: 15
Joined: Thu Jul 10, 2014 8:30 am

Re: British Passport application processing timelines (only)

Post by lea123 » Thu Jul 10, 2014 11:20 am

BC_Applicant wrote:
lea123 wrote:
So im around 3 days behind you.. There may still be hope!!
Don't think it necessarily works like that as my application only got picked up when I got in touch with the MP. Infact the very next day the letter was sent out!
I contacted my MP about 2 weeks ago and they said to contact them again the middle of July if i have not heard anything, so going to email them the beginning of next week.

RE_G
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Posts: 11
Joined: Fri Apr 25, 2014 12:50 pm

Re: British Passport application processing timelines (only)

Post by RE_G » Thu Jul 10, 2014 12:10 pm

[quote="RE_G"]Passport for: Adults (Wife and Self)
Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send (Glasgow)
Date of application: 30/05/2014
Date application received by IPS: 04/06/2014 (wife - Belfast); 06/06/2014 (self - Peterborough)
SMS received: 06/06/2014
Date of receipt of interview letter: 10/07 (wife); waiting (self)
Date of return of documents: waiting
Date of Passport Appointment: 14/07 (wife); waiting (self)
Date of Passport Printing SMS received: waiting
Date of Passport Receipt: Waiting

dayana173
Newly Registered
Posts: 29
Joined: Thu Feb 02, 2012 12:04 am

Re: British Passport application processing timelines (only)

Post by dayana173 » Thu Jul 10, 2014 12:18 pm

Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send
Date of application: 23/05/2014
Date application received by IPS: 29/05/2014 (Belfast)
SMS received: 30/05/2014
Date of receipt of interview letter: 02/07/2014
Date of return of documents: 10/07/2014
Date of Passport Appointment: 07/07/2014
Date of Passport Printing SMS received: 08/07/2014
Date of Passport Receipt: 09/07/2014

Good luck to everyone and I am very thankful for all the help I've received from this forum.

marsenal
Newbie
Posts: 34
Joined: Wed Dec 05, 2012 11:50 am

Re: British Passport application processing timelines (only)

Post by marsenal » Thu Jul 10, 2014 12:54 pm

marsenal wrote:Application Type: New
Method of application: Check and Send
Date of application: 29/05/2014
Date SMS Received: 03/06/2014
Date of return of documents: 08/07/2014
Date of receipt of interview letter: 08/07/2014
Date of interview appointment: 08/07/2014
Date of SMS that Passport is being printed: 09/07/2014
Date of Passport Receipt: 10/07/2014
Updated above

Some further notes:
My application was with Belfast office and I had requested my other passport back ASAP as I was travelling which I did receive mid June (but not the citizenship certificate which only came 8 July). I then got in touch with my MP on Monday (7 July) asking if she can help and her office replied with the interview appointment reference number and I was able to book an appointment for the following day in Portsmouth (I asked about London, Luton, Crawley, Bristol, Swansea and Reading as well but this was the earliest anywhere). I don't think the MP influenced a faster turn around time as by the time I sent the email, my interview letter had already been printed (dated 4 July).

spike_UK
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Posts: 508
Joined: Mon Feb 27, 2012 11:54 am
Location: Burton upon Trent
Contact:

Re: British Passport application processing timelines (only)

Post by spike_UK » Thu Jul 10, 2014 3:30 pm

Hi guys, I've only applied for passport yesterday and they should have received it today! How is the process now, how long should I expect before I get an interview or all the process. Just don't want to frustrate over the time frame. Thanks
Applied for EEA4 on 24/02/2012.
HO received on 27/02/2012.
Refusal received on 16/08/2012 dated 11/08/2012
At the court, the HO REP withdrawn the decision and asked me to send the DOC for the time before marriage.
PR dated 05/03/2013

spike_UK
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Posts: 508
Joined: Mon Feb 27, 2012 11:54 am
Location: Burton upon Trent
Contact:

Re: British Passport application processing timelines (only)

Post by spike_UK » Thu Jul 10, 2014 3:30 pm

Hi guys, I've only applied for passport yesterday and they should have received it today! How is the process now, how long should I expect before I get an interview or all the process. Just don't want to frustrate over the time frame. Thanks
Applied for EEA4 on 24/02/2012.
HO received on 27/02/2012.
Refusal received on 16/08/2012 dated 11/08/2012
At the court, the HO REP withdrawn the decision and asked me to send the DOC for the time before marriage.
PR dated 05/03/2013

MP1982
Junior Member
Posts: 88
Joined: Wed Oct 24, 2012 12:17 pm
Location: United Kingdom

Re: British Passport application processing timelines (only)

Post by MP1982 » Thu Jul 10, 2014 3:41 pm

Hi Spike,

Based on my exprience I started chasing when I didnt hear after 5 weeks but got the interview letter straight on 6 weeks. So I think its better to chase if you dont hear any response after 5 weeks. And mention a travel date to them.

Hope this helps and Good Luck!

MP

BC_Applicant
Member
Posts: 108
Joined: Fri Mar 21, 2014 10:17 pm

Re: British Passport application processing timelines (only)

Post by BC_Applicant » Thu Jul 10, 2014 4:00 pm

spike_UK wrote:Hi guys, I've only applied for passport yesterday and they should have received it today! How is the process now, how long should I expect before I get an interview or all the process. Just don't want to frustrate over the time frame. Thanks
It takes a minimum of 5-6 weeks for a new passport. You may or may not receive an sms to confirm the receipt of your passport application. You will get contacted after 4 to 5 weeks regarding arranging an interview. Once the interview is done you get the passport usually within a week and by then you should also receive your documents which you submit.

spike_UK
Senior Member
Posts: 508
Joined: Mon Feb 27, 2012 11:54 am
Location: Burton upon Trent
Contact:

Re: British Passport application processing timelines (only)

Post by spike_UK » Thu Jul 10, 2014 5:15 pm

MP1982, BC_Applicant, thanks a lot for your contribution, although it's a long wait but at least now I know what to expect. I'm just going to ignore it for 5 weeks from next week ;)
Many thanks.
Applied for EEA4 on 24/02/2012.
HO received on 27/02/2012.
Refusal received on 16/08/2012 dated 11/08/2012
At the court, the HO REP withdrawn the decision and asked me to send the DOC for the time before marriage.
PR dated 05/03/2013

kase
Newly Registered
Posts: 2
Joined: Fri Jul 11, 2014 8:15 am

Re: British Passport application processing timelines (only)

Post by kase » Fri Jul 11, 2014 8:19 am

Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send
Date of application: 29/05/2014
Date application received by IPS: 04/06/2014 (Peterborough)
SMS received: -- never received but called advice line to confirm application submission
Date of receipt of interview letter: 04/07/2014
Date of return of documents: 07/07/2014
Date of Passport Appointment: 09/07/2014
Date of Passport Printing SMS received: 10/07/2014
Date of Passport Receipt: -- waiting

kase
Newly Registered
Posts: 2
Joined: Fri Jul 11, 2014 8:15 am

Re: British Passport application processing timelines (only)

Post by kase » Fri Jul 11, 2014 8:21 am

BC_Applicant wrote:
spike_UK wrote:Hi guys, I've only applied for passport yesterday and they should have received it today! How is the process now, how long should I expect before I get an interview or all the process. Just don't want to frustrate over the time frame. Thanks
It takes a minimum of 5-6 weeks for a new passport. You may or may not receive an sms to confirm the receipt of your passport application. You will get contacted after 4 to 5 weeks regarding arranging an interview. Once the interview is done you get the passport usually within a week and by then you should also receive your documents which you submit.
This is exactly the time frame I experienced from my recent application.

juliemjohn
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Posts: 26
Joined: Tue Apr 08, 2014 8:29 am

Re: British Passport application processing timelines (only)

Post by juliemjohn » Fri Jul 11, 2014 8:27 am

It appears that Peterborough applications are processed well within the 6 week period compared to other HMPO's.

I queried through online tracking about 4 times and each time I get the same response:

Thank you for your enquiry.

I can confirm that we received your application at our Belfast office on 08/06/2014. (twice it was the 09/06/2014).????
Your passport application is currently going through the examination process.
Correctly completed applications are generally being processed within the timescales of the service you have applied for:
If you posted your application the current processing time is approximately 4 weeks, allowing for postage. Please note this is not a guaranteed service time. Please note that if you are aged 16 or over and are applying for your first passport you will be required to attend an interview as part of the application process. We recommend that you allow 6 weeks for your application to be processed.
If you applied using the Check and Send service, available through selected branches of Post Office Limited, your application has a turnaround target of 3 weeks. This, however, is not a guaranteed service and turnaround times may exceed this during periods of peak demand. Please note that if you are aged 16 or over and are applying for your first passport you will be required to attend an interview as part of the application process. We recommend that you allow 6 weeks for your application to be processed.


I have seen the similar message on the timeline a few times now.!!!

phospholipid
Member
Posts: 126
Joined: Mon Dec 16, 2013 10:49 pm

Re: British Passport application processing timelines (only)

Post by phospholipid » Fri Jul 11, 2014 9:37 am

Does anyone know how I can contact the Peterborough office?

keerthi
Junior Member
Posts: 88
Joined: Wed Mar 06, 2013 11:10 pm

Re: British Passport application processing timelines (only)

Post by keerthi » Fri Jul 11, 2014 10:24 am

0845 601 5549 - Peterborough

Please update us if someone picks up, I called 4 times, waited 15 mins each, and gave up finally

marrik
Newbie
Posts: 36
Joined: Fri Oct 12, 2007 4:49 pm

Re: British Passport application processing timelines (only)

Post by marrik » Fri Jul 11, 2014 1:11 pm

Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send
Date of application: 07/06/2014
Date application received by IPS: 11/06/2014 (Peterborough) [Did not receive SMS so found out through online query. They responded within 3 days]
SMS received: Did not receive.
Date of receipt of interview letter: Awaiting
Date of return of documents: Awaiting
Date of Passport Appointment: Awaiting
Date of Passport Printing SMS received: Awaiting
Date of Passport Receipt: Awaiting

Since it has been more than 4 weeks since my application I called the 0300 this morning at around 9 a.m to check the status of my application. It went through almost immediately and the gentleman on the other side was very pleasant. When I gave my details he mentioned that it could take 5 to 6 weeks to get an interview letter and asked me to call back in a week's time to check on progress if I hadnt received anything. When I still pressed him to check status of my application, he put me on hold for a few minutes to contact the Peterborough office. However, he mentioned that he could not get in touch with anyone from Peterborough office but offered to drop an email to them asking for them to get back to me on my application status. He said I should receive a response within 24 hours. I haven't received anything yet. Fingers crossed!!

I had also applied for my child's passport along with my application which I received in 3 weeks time. Received her documents last week.

maximux79
Member
Posts: 159
Joined: Mon Feb 23, 2009 3:09 pm

Re: British Passport application processing timelines (only)

Post by maximux79 » Fri Jul 11, 2014 1:20 pm

Received the supporting documents today with a note. "Your application has been received and its being processed. Your supporting documents have been noted and are enclosed"...

Have anyone received supporting documents before interview letter? Or is it a sign of further problems?

Sent application on 31-May-2014, Received at Peterborough - 04/06/2014

Cheers

longhorn1
Newbie
Posts: 39
Joined: Fri Jan 04, 2013 12:25 am

Re: British Passport application processing timelines (only)

Post by longhorn1 » Fri Jul 11, 2014 1:31 pm

Passport for: Adult (Naturalised Citizen)
Application Type: New
Method of application: Check & Send
Date of application: 09/07/2014
Date application received by IPS: 10/07/2014
SMS Received: 11/07/2014
Date of return of documents: Waiting
Date of receipt of interview letter: Waiting
Date of Passport Appointment: TBA
Date of Passport Receipt: Waiting

keerthi
Junior Member
Posts: 88
Joined: Wed Mar 06, 2013 11:10 pm

Re: British Passport application processing timelines (only)

Post by keerthi » Fri Jul 11, 2014 1:39 pm

After calling every day continuously, received a call.... only from the call center again :oops: stating that need to wait for minimum 6 weeks before escalating.

After lot of pleading, the agent told me that he will write an e-mail ....if what they say is true, from Tuesday, Peterborough should have received 4 e-mail regarding my case...

The sad part is 'they can't find my ref no. in the system' and the explanation given is that system updates may be going on, so call back on Monday to check on your application status!!

Its MP from Monday, tired of calling the call center

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