British Passport application processing timelines (only)

I VE A LIFE WITHOUT TIER2 wrote: ↑

Sun Nov 21, 2021 12:40 pm

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Durham
Online Application submitted: 22/10/2021
E-mail sent for identity verification: 22/10/2021
Identity verified: 22/10/2021
Application received: 22/10/2021
Documents sent via Royal Mail: 25/10/2021
Documents confirmed received by HMPO: 02/11/2021
Home taken photo rejected because of wrong background colour 17/11/2021
Photo booth photo uploaded 17/11/2021
Application approved: 21/11/2021
Passport printed: 22/11/2021
Passport received: 24/11/2021
Documents received: Waiting

Thanks to everyone in what has been a very long journey, especially after resetting the clock @ Tier2 to Spouse visa switch.

Sharkey wrote: ↑

Tue Nov 23, 2021 1:18 pm

Type: First passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle
Online Application: 31 October 2021
Identity email sent: 31 October 2021
Identity details verified and received: 31 October 2021
Application received: 31 October 2021
Documents sent: 1 November 2021 (by Royal Mail special delivery)
Documents delivered: 2 November 2021
Documents received: 8 November 2021
Application in Process: N/A
Application approved: 22 November 2021
Passport printed and sent: 23 November 2021
Passport received: 25 November 2021
Documents received: Waiting

Ldee wrote: ↑

Mon Nov 22, 2021 2:55 am

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Bootle
Online application submitted: 17/11/2021
Email sent for identity verification: 17/11/2021
Identity verified: 17/11/2021
Application received: 17/11/2021
Documents sent: 20/11/2021 (next day signed for delivery)
Documents delivered: 23/11/2021
Documents confirmed received by HMPO: 26/11/2021
Application approved: waiting
Passport printed: waiting
Passport received: waiting
Documents received: waiting

Email update: 26/11/2021
We’ll check your application and the documents you sent to us. We’ll contact you if we need more information.

Lbernard wrote: ↑

Thu Nov 25, 2021 12:08 pm

Type: First passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle

Application submitted: 23 September 2021
Identity details verified and received: 24 September 2021
Application received: 24 September 2021
Documents sent: 27 September 2021 (by Royal Mail Special Delivery)
Documents delivered: 28 September 2021 (notification from Royal Mail)
Documents received: 1 October 2021 (notification received twice, second on 22 Oct 2021)
Application being processed: 26 October 2021
Application approved: 11 November 2021
Passport printed and sent: 12 November 2021
Passport received: 25 November 2021 (via TNT; 10 days to be delivered, through letter box) - see below
Documents received: 26 Nov 2021


In total, 59 days (8weeks) from “Documents sent” to “Passport received”

!!! Be aware that TNT can take A LOT of time to deliver your passport.
It took exactly 10 days for my passport to be delivered, even though the parcel had arrived at ‘Delivery Station’ 2 days after Passport was printed. I tried to contact TNT on several occasions (apparently there is a special team dealing with passport delivery for security reason), get ready for a lonnnng wait (if they ever pick up): it took ~70min to finally talk to someone, and at the end nothing could be done. It seems that TNT is experiencing massive logistical/driver issue - I was shocked at how inefficient, disrespectful and appealing TNT was. A quick look at TrustPilot reviews confirmed I was not the only one.

So my words of advice:
1. Be really patient
2. In case of real emergency, I’ve seen that in person collection from TNT depot is possible, although it seems really cumbersome (you need to call them to get an email to authorise the collection - might not work, I have seen many reports of terrible experience).
3. Stay away from TNT (really bad service, poor customer experience as well).
4. Give feedback to HMPO (they really should use another courier - just use RM)

nevsito wrote: ↑

Wed Oct 20, 2021 9:57 am

Passport for: Adult
Application Type: New
Method of application: Online
Date of application: 19/10/2021
Identity verified: 19/10/2021
Documents sent: 20/10/2021
Date application received by HMPO: 26/10/2021
Location of HMPO Office involved: Bootle
Application approved: 24/11/2021
Passport printed & sent: 24/11/2021
Date of Passport Receipt:
Date of return of documents:

nevsito wrote: ↑

Sat Nov 27, 2021 5:42 pm

Passport for: Adult
Application Type: New
Method of application: Online
Date of application: 19/10/2021
Identity verified: 19/10/2021
Documents sent: 20/10/2021
Date application received by HMPO: 26/10/2021
Location of HMPO Office involved: Bootle
Application approved: 24/11/2021
Passport printed & sent: 24/11/2021
Passport received: 29/11/2021 - TNT rescheduled once, but passport delivered without issue
Documents received:

ucugo wrote: ↑

Mon Nov 08, 2021 6:02 pm

ucugo wrote: ↑

Mon Nov 08, 2021 5:24 pm

Type: First adult passport after naturalisation
Method: online
Passport Office: Bootle

Documents Received from HO: 27 Nov 2021
Passport Received: 15 Nov 2021
Passport Printed: 8 November 2021
Application approved: 7 November 2021
Documents received by HO: 18 October 2021
Application received: 8 October 2021
Identity details received: 8 October 2021
Email sent to person confirming your identity: 7 October 2021
Ask someone to confirm your identity: 7 October 2021
Application submitted: 7 October 2021

Alandiego wrote: ↑

Sun Nov 21, 2021 10:27 pm

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Bootle
Online application submitted: 04/11/2021
Email sent for identity verification: 04/11/2021
Identity verified: 07/11/2021
Application received: 07/11/2021
Documents sent: 08/11/2021 (next day delivery)
Documents confirmed received by HMPO: 11/11/2021
Application approved: waiting
Passport printed: waiting
Passport received: waiting
Documents received: waiting