I was Approved for Citizenship on 30 October 2020.
In the first week of December 2020 I lodged a formal complaint with the Hoke office about the unreasonably long time they are taking to print and despatch my citizenship certificate.
The response to the complaint was received by me on 31 December 2020 and via this response the home office informed me that “.......steps have already been taken to testify the matters which you raised in your complaint....”
This was unclear to me so on Last Thursday (7 January 2021) I asked my local MP to ask the home office to clarify their response to my complaint.
I also wrote an E mail to NationalitySupportTeamFMT@homeoffice.gov.uk
to ask them what steps exactly have been taken to rectify my complaint about the unreasonably long time being taken to print my certificate of citizenship.
A few minutes ago I received an e mail from MMST FMT which read as follows:
“ Good Afternoon
Thank you for your email
I can confirm that your invitation has been dispatched on 9th January by 2nd class post, please allow 10-14 days for delivery
I am with Milton Keynes council and will post one last time on this thread, to confirm the receipt of my ceremony letter, before moving on to the passport thread.
My advice to all the October Approvals who are still waiting COMPLAIN!!!
Make sure you let them know that you are unhappy with the length of time it is taking to receive your invitation. Complaining is your right, it won’t harm you but might benefit you.