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Experiences using new UKVCAS for naturalisation/citizenship applications

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

Moderators: Casa, JAJ, ca.funke, Amber, Zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, geriatrix, John, ChetanOjha, archigabe, push

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DocKnow
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by DocKnow » Tue Jan 15, 2019 6:44 pm

CR001 wrote:
Tue Jan 15, 2019 3:27 pm
Dave12560 wrote:
Tue Jan 15, 2019 3:23 pm
johnhkg wrote:
Tue Jan 15, 2019 3:21 pm
Dave12560 wrote:
Tue Jan 15, 2019 3:01 pm


with new seystem 90% application has been overlooked
Please kindly explain how you know this.
look in november time linev
Can you please stop posting 'scaremongering' posts on the forum. You are already on 'thin ice' status, one step away from being banned.

Citizenship applications take as long as they need to take. Some members on the forum are still waiting for more than a year and one member since late 2016, applied using NCS.

Well keeping aside the scaremongering issue with the annoying Mr Dave, I think there is separate point- it appears there are operational issues with UKVCAS. I understand there are applications outstanding since 2016 but most of them, inherently, involve complex situations.

I absolutely respect the fact citizenship applications take time because appropriate checks have to be carried out. However, if the delay is due to silly operational reasons, then it becomes very annoying. Especially since we pay huge amounts of application processing fees.

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CR001
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by CR001 » Tue Jan 15, 2019 7:00 pm

@ user Dave12560 - This is your final warning. Do NOT post details of who is who that is your 'friend' and where they work. Your post has been removed AGAIN!!

Note also that UKCVAS has NO access to HO's application processing and internal processes. They are ONLY a third party facilitation service.
Char (CR001 not Casa)
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by shankar981 » Tue Jan 15, 2019 7:31 pm

Well keeping aside the scaremongering issue with the annoying Mr Dave, I think there is separate point- it appears there are operational issues with UKVCAS. I understand there are applications outstanding since 2016 but most of them, inherently, involve complex situations.

I absolutely respect the fact citizenship applications take time because appropriate checks have to be carried out. However, if the delay is due to silly operational reasons, then it becomes very annoying. Especially since we pay huge amounts of application processing fees.
May be it is worth checking with HO through the Freedom of Information act (https://www.whatdotheyknow.com) to see how many applications were received through the old and new method in November and how many were processed in each category till date.

This may provide an idea as to whether UKVCAS route has issues or not.

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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by Lickylicki » Tue Jan 15, 2019 9:52 pm

Please as regards to the submission of supporting documents for ukf form would it be original or scanned copies as I reside in Nigeria and I think it's risky to send my original passport

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CR001
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by CR001 » Tue Jan 15, 2019 10:39 pm

Lickylicki wrote:
Tue Jan 15, 2019 9:52 pm
Please as regards to the submission of supporting documents for ukf form would it be original or scanned copies as I reside in Nigeria and I think it's risky to send my original passport
This topic is for applications within the UK using the new service for form AN citizenship and not for form UKF from abroad. You have to send originals. Please start your own topic or post in the UKF topic that we already have.
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cryvate
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by cryvate » Wed Jan 16, 2019 1:46 am

I applied early January and have my appointment this Thursday (17th January). I got the following email today (I cannot see anyone mentioning this before, so thought I would share, sorry for the copious whitespace, this is a literal copy paste...):
Dear XXXX,



Thank you for uploading your supporting evidence to the UK Visas and Citizenship Application Service website. We have now completed the following checks of the files that were available as of 15/01/19:

· Checked for the presence of all mandatory documents

· Checked that all documents are legible

· Checked that all documents been uploaded to the correct category

· Checked for any obvious missing pages

· Checked that all uploaded documents are in either English or Welsh language, or have an accompanying English or Welsh translation.



þ No action required: Following a review of supporting evidence available, we can confirm that:

o Mandatory documents are present in all required categories

o All documents are legible

o All documents have been uploaded to the correct category

o There are no obvious missing pages in any of the documents

o All documents are in either English or Welsh language, or are accompanied with an English or Welsh translation that obviously relates to the original

Please ensure that you have read and understood the full requirements for supporting evidence by referring to the applicable guidance notes available on GOV.UK.

If you are unable to correct any of the recommendations above, you have the option of bringing your paper supporting evidence with you to your appointment and one of our Service Agents will be able scan and upload this for you (charges may apply).



UKVCAS Customer Services

This service is managed and provided by Sopra Steria

Please do not reply to this email address; this email is not monitored. Please use the Contact Us page on www.UKVCAS.co.uk to make an enquiry.



Sopra Steria is the trading name of the following companies (all registered in England & Wales): (i) Sopra Steria Limited (No. 04077975) (ii) Sopra Group Ltd (No. 01643041) (iii) Sopra Group Holding Ltd (No. 01588948)

bookerw100
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by bookerw100 » Wed Jan 16, 2019 8:48 am

cryvate wrote:
Wed Jan 16, 2019 1:46 am
I applied early January and have my appointment this Thursday (17th January). I got the following email today (I cannot see anyone mentioning this before, so thought I would share, sorry for the copious whitespace, this is a literal copy paste...):
Dear XXXX,



Thank you for uploading your supporting evidence to the UK Visas and Citizenship Application Service website. We have now completed the following checks of the files that were available as of 15/01/19:

· Checked for the presence of all mandatory documents

· Checked that all documents are legible

· Checked that all documents been uploaded to the correct category

· Checked for any obvious missing pages

· Checked that all uploaded documents are in either English or Welsh language, or have an accompanying English or Welsh translation.



þ No action required: Following a review of supporting evidence available, we can confirm that:

o Mandatory documents are present in all required categories

o All documents are legible

o All documents have been uploaded to the correct category

o There are no obvious missing pages in any of the documents

o All documents are in either English or Welsh language, or are accompanied with an English or Welsh translation that obviously relates to the original

Please ensure that you have read and understood the full requirements for supporting evidence by referring to the applicable guidance notes available on GOV.UK.

If you are unable to correct any of the recommendations above, you have the option of bringing your paper supporting evidence with you to your appointment and one of our Service Agents will be able scan and upload this for you (charges may apply).



UKVCAS Customer Services

This service is managed and provided by Sopra Steria

Please do not reply to this email address; this email is not monitored. Please use the Contact Us page on www.UKVCAS.co.uk to make an enquiry.



Sopra Steria is the trading name of the following companies (all registered in England & Wales): (i) Sopra Steria Limited (No. 04077975) (ii) Sopra Group Ltd (No. 01643041) (iii) Sopra Group Holding Ltd (No. 01588948)
Did you pay for any complimentary services with sopra i.e document checking etc?

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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by johnhkg » Wed Jan 16, 2019 9:34 am

cryvate wrote:
Wed Jan 16, 2019 1:46 am
I applied early January and have my appointment this Thursday (17th January). I got the following email today (I cannot see anyone mentioning this before, so thought I would share, sorry for the copious whitespace, this is a literal copy paste...):
I had this too. I paid for document checking by UKVCAS. It costs £35 and you can choose it at the time you book your appointment. Some people get it as a "free" add on if they pay for a premium appointment.

anilondon2018
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by anilondon2018 » Wed Jan 16, 2019 11:03 am

I agree, I applied on 15th Nov and have not yet got any reply. People who applied after me using NCS got their approvals. I paid for Premium Service but they there was a chaos at the centre. They delayed my biometrics by 3 hrs. There is nothing premium about the service.

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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by aaliya1986 » Wed Jan 16, 2019 11:29 am

naturalisation time is nearing and after going through the thread it makes me worried regarding the whole process of UKVCAS. It seems more like a hit or miss.

Konsog
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by Konsog » Wed Jan 16, 2019 11:37 am

anilondon2018 wrote:
Wed Jan 16, 2019 11:03 am
I agree, I applied on 15th Nov and have not yet got any reply. People who applied after me using NCS got their approvals. I paid for Premium Service but they there was a chaos at the centre. They delayed my biometrics by 3 hrs. There is nothing premium about the service.
I share your concern, as I also applied through UKVCAS (in early Dec). I guess we just have to stay hopeful, and remember that the discrepancy could be caused by a bunch of other reasons too.

I guess we won't know if UKVCAS works well for a little while, not at least until everyone has to apply through it and we measure how long applications are taking on average vis-a-vis NCS.

johnhkg
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by johnhkg » Wed Jan 16, 2019 12:26 pm

Konsog wrote:
Wed Jan 16, 2019 11:37 am
anilondon2018 wrote:
Wed Jan 16, 2019 11:03 am
I agree, I applied on 15th Nov and have not yet got any reply. People who applied after me using NCS got their approvals. I paid for Premium Service but they there was a chaos at the centre. They delayed my biometrics by 3 hrs. There is nothing premium about the service.
I share your concern, as I also applied through UKVCAS (in early Dec). I guess we just have to stay hopeful, and remember that the discrepancy could be caused by a bunch of other reasons too.

I guess we won't know if UKVCAS works well for a little while, not at least until everyone has to apply through it and we measure how long applications are taking on average vis-a-vis NCS.
I totally agree with everyone's concerns. When I was faced with having to use the UKVCAS system in early December I somehow knew there would be problems and delays. But nothing I could do to avoid this and at the same time retain my important documents.

However, there are only 7 or 8 timelines for November where applicants have used UKVCAS. One has already been approved. Who's to say that the others in that category are not straightforward applications that may take longer than the approved applicant? On the other hand, there are 30+ NDRS and NCS applicants in the same timeline. Hard to compare such statistics to be honest.

anilondon2018
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by anilondon2018 » Wed Jan 16, 2019 2:13 pm

I'm following November Timeline. I can see people who applied through NDRS + JCAP, have almost received their decisions within 6 weeks. I applied on 15th Nov and still waiting. I spoke with my friend who also applied at the same time at the UKVCS Sopra Steria premier centre in London. He has also not received any confirmation.

I remember I had my appointment scheduled at 5 pm and they took my bio metrics at 8 pm (3 hrs waiting time). The staff is casual and not bothered to verify my original paper docs (the papers which i had uploaded myself before attending the appointment). I forced them to scan all pages of my passport because the person only scanned first & last page and told me that all pages are not required. When i questioned him that how would you confirm my last 5 yrs travel history then he unwillingly scanned my remaining pages.

I'm 100% sure people who applied through NCS would get fast results and I need to suffer I don't know how long before I get any sort of further communication.

DocKnow
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by DocKnow » Wed Jan 16, 2019 4:44 pm

I am in exactly the same situation. I applied through UKVCAS as well and had to insist they scan my whole current and previous passport (to cover the stamps for 5 years). They seemed reluctant but were nice and courteous.

Frankly, I wouldn't worry about it. If UKVCAS are incompetent then it is HO's problem and not ours. They either need to resolve it or ask us for additional evidence. Given that most UKVCAS applicants here have not been asked for additional evidence, I am guessing it either is not a problem or HO will resolve it themselves.

Also, if you're a non-EU migrant, HO probably have all the information on you anyway. They collect our documents every couple of years, take our biometrics regularly (applications, airports etc). Trust me, we have left enough paper trail and evidence over the years!

Dave12560
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by Dave12560 » Wed Jan 16, 2019 5:04 pm

DocKnow wrote:
Wed Jan 16, 2019 4:44 pm
I am in exactly the same situation. I applied through UKVCAS as well and had to insist they scan my whole current and previous passport (to cover the stamps for 5 years). They seemed reluctant but were nice and courteous.

Frankly, I wouldn't worry about it. If UKVCAS are incompetent then it is HO's problem and not ours. They either need to resolve it or ask us for additional evidence. Given that most UKVCAS applicants here have not been asked for additional evidence, I am guessing it either is not a problem or HO will resolve it themselves.

Also, if you're a non-EU migrant, HO probably have all the information on you anyway. They collect our documents every couple of years, take our biometrics regularly (applications, airports etc). Trust me, we have left enough paper trail and evidence over the years!
there is one user who got aprooval by ukvcas we shud ask his exprience was with ukvcas

DocKnow
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by DocKnow » Wed Jan 16, 2019 5:25 pm

DocKnow wrote:
Wed Jan 16, 2019 4:44 pm
I am in exactly the same situation. I applied through UKVCAS as well and had to insist they scan my whole current and previous passport (to cover the stamps for 5 years). They seemed reluctant but were nice and courteous.

Frankly, I wouldn't worry about it. If UKVCAS are incompetent then it is HO's problem and not ours. They either need to resolve it or ask us for additional evidence. Given that most UKVCAS applicants here have not been asked for additional evidence, I am guessing it either is not a problem or HO will resolve it themselves.

Also, if you're a non-EU migrant, HO probably have all the information on you anyway. They collect our documents every couple of years, take our biometrics regularly (applications, airports etc). Trust me, we have left enough paper trail and evidence over the years!

Also, don't forget that plenty of UKVCAS ILR applicants got their approval within a week or 10 days. I know citizenship and ILR applications are covered by different laws but the evidence requirements are pretty much the same (in fact ILR is more onerous when it comes to evidence requirements). If the quality of evidence collected by UKVCAS was good enough for ILR, it should be good enough for citizenship.

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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by dbld03 » Wed Jan 16, 2019 7:05 pm

SidiBou wrote:
Tue Jan 08, 2019 8:43 pm
allyf wrote:
Tue Jan 08, 2019 8:20 pm
codem2013 wrote:
Tue Jan 08, 2019 7:43 pm
SidiBou wrote:
Tue Jan 08, 2019 6:50 pm
Hello-

I just received my ILR and would like to to register both of my children (3 and 4) as British citizen using the new online service (form MN1). My questions is related to the referee piece:

I was able to download and print out the referee declaration forms. The forms need to have referee full name, be dated, and signed.

What I’m not clear on is how to capture the referee details: DOB, Relationship, address, passport, citizenship, etc. I know it is part of the online application, but, is there a separate form I can hand to the referee to fill out so I can enter it electronically or am I supposed to create my own template and say’ Please fill this out for me’ in addition to signing the declaration forms.

Thanks!
Check out p20 of mn1 paper for
https://assets.publishing.service.gov.u ... -07-18.pdf
This is a question I was pondering over as well...
To provide the information on our referees (ie profession,Passport details etc), do we use the paper form referee section? It shows as pages 19-21 for the paper AN form....
Hi Codem2013,
I appreciate your reply and support. I already printed that out but I believe it is a bit suspicious for most of us to go to a daycare manager or a GP or someone ‘strange’ and provide 2 separate documents requiring 2 signatures, etc.

In my opinion, very clumsy and may discourage the referee from helping (not that it is always easy to find one for a 3 year old).
I believe that is a miss from the HO and hopefully they can improve it in the future. I will try to explain to potential referee that only one signature is needed and that page 19/20 needs to be filled out to capture details so I can add to online application. I will give it a try and hope for the best.
Thanks!
@ Allyf, unless someone can provide us with a better option we have no choice but use the p19/20 out if the paper form.
Same issue here. Actually with all that GDPR and Facebook business my daughters' teacher has agreed to share their data with HO having read their policy but is not very comfortable with me typing it in in the online application. Did someone come across something similar ? Is there any other way around it without me actually knowing their address, passport no etc ?

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CR001
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by CR001 » Wed Jan 16, 2019 7:09 pm

Can members please desist from asking application form questions in this topic. Only post here once you have experience using the new system.

For citizenship, ask your questions in your own topic in the British citizenship sub forum please!!!
Char (CR001 not Casa)
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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by shankar981 » Wed Jan 16, 2019 10:03 pm


Same issue here. Actually with all that GDPR and Facebook business my daughters' teacher has agreed to share their data with HO having read their policy but is not very comfortable with me typing it in in the online application. Did someone come across something similar ? Is there any other way around it without me actually knowing their address, passport no etc ?
Unfortunately, the information is deemed mandatory in the online form. With strict regulations such as GDPR, it is surprising that HO is expecting the referee to share their personal information with the applicant. An attempt has been made to raise this here -> https://www.whatdotheyknow.com/request/ ... feree_natu

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Re: Experiences using new UKVCAS for naturalisation/citizenship applications

Post by lobalwyn » Wed Jan 16, 2019 10:11 pm

i applied for my naturalisation application through ukvcas. I attended my appointment on 18th december in croydon,my appointment was at 14.00, had to wait an hour. First i did my biometrics and then i was called to scan my documents. Although i only received a confirnation when i finished my online form begining of december, after i finished my uk vcas appointment i did not recieve any confirmation.
i had called ukvcas begining of january and was informed my documents were successsfully uploaded and my application is pending with HO, reading through all the posts , seems like a lot of people waiting through the new vcas system. I do have a feeling its go to do with the volume of applications HO is dealing with, on the 18th the croydon vcas was completely full, oh yes when i left i was told it would rake 6-8 weeks to process

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