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Hi beedle123, have you received any confirmation email from UKVCAS after you finished your appointment?beedle123 wrote: ↑Tue Dec 11, 2018 11:40 amJust posting my experience with the 'new' process for naturalisation applications.
a) I duly completed the required online application on the Home Office website.
b) Once I submitted the application, I was directed to UKVCAS website to create a login and password for submitting my documents and booking a biometrics appointment.
c) I created my credentials on the UKVCAS website and uploaded all scanned copies of my supporting documents and chose a date for my appointment at my preferred location (normal service, not premium).
d) I went to the service centre where I had to submit biometrics at an automatic machine (I was impressed).
e) The lady at the counter verified that my biometrics were taken correctly by the machine as well as asked me if I would like to submit any more supporting documents and then let me go.
Before all this, I had initially booked an appointment at another centre, however UKVCAS called me to say that their new biometrics system was down, hence I should cancel my appointment. I did so immediately and booked a new one - above account is related to that.
However, I had to pay again and UKVCAS have not yet refunded me for the first appointment even though they said that I would get the money back in 10 working days which are long gone now.
Very expensive to call them as well because the call charges are GBP 2.50 per minute - so I have lodged a complaint on their website.
If I do not get a response or refund in 5 days, I will have no alternative but to tweet and write to the Home Office itself as it is their subcontractor who is handling this process.
AderAder wrote: ↑Wed Dec 19, 2018 12:14 pmHi Everyone,
Thanks for the information you have all provided, its really helpful.
Under the new application process, how do you send your referree forms and passport photograpgh to home office. Do they collect a physical copy from you at the appointment or is it just a scanned copy that is submitted to home office?
Call charges are cheaper if you have already booked an appointment. There is a separate number for it and it will be on your booking confirmation email.rohit69 wrote: ↑Wed Jan 02, 2019 11:31 amI attended UKVCAS appointment on 23rd Nov, they were more amateurs & not sure of their software interface, I located scanner option for them in their software. I'm not sure how they will contact me about the decision on my application as I emailed them and haven't got any reply.
Their customer care call charges are £2.50 per minute and appointment charges are £60.
No email confirmation at all. The UKVCAS lady who processed my biometrics told me that there will be no email confirmation etc and the fact that they let me go from the centre is confirmation that all documents and biometrics have been 'made available' to UKVI.
Please note that UKVCAS don't make decisions on applications. They only provide document scanning and biometric data collection. All decisions are made by UKVI.rohit69 wrote: ↑Wed Jan 02, 2019 11:31 amI attended UKVCAS appointment on 23rd Nov, they were more amateurs & not sure of their software interface, I located scanner option for them in their software. I'm not sure how they will contact me about the decision on my application as I emailed them and haven't got any reply.
Their customer care call charges are £2.50 per minute and appointment charges are £60.
I did this recently. I uploaded all except my passport to the "other" category. Bear in mind many of the categories you see are nor relevant to citizenship applications.JeyD wrote: ↑Wed Jan 02, 2019 2:40 pmhi all
I have booked my appointment for next week; I am unsure where to upload my supporting document on the UKVCAS website.
The only mandatory document is my passport - the other categories are optional :Other, Residence in the UK, Finances, Proof of Business...
Where did you upload copies of your life in the UK test, PR, ID card and proof of residence etc?
Thanks
Hi beedle123beedle123 wrote: ↑Tue Dec 11, 2018 11:40 amJust posting my experience with the 'new' process for naturalisation applications.
a) I duly completed the required online application on the Home Office website.
b) Once I submitted the application, I was directed to UKVCAS website to create a login and password for submitting my documents and booking a biometrics appointment.
c) I created my credentials on the UKVCAS website and uploaded all scanned copies of my supporting documents and chose a date for my appointment at my preferred location (normal service, not premium).
d) I went to the service centre where I had to submit biometrics at an automatic machine (I was impressed).
e) The lady at the counter verified that my biometrics were taken correctly by the machine as well as asked me if I would like to submit any more supporting documents and then let me go.
Before all this, I had initially booked an appointment at another centre, however UKVCAS called me to say that their new biometrics system was down, hence I should cancel my appointment. I did so immediately and booked a new one - above account is related to that.
However, I had to pay again and UKVCAS have not yet refunded me for the first appointment even though they said that I would get the money back in 10 working days which are long gone now.
Very expensive to call them as well because the call charges are GBP 2.50 per minute - so I have lodged a complaint on their website.
If I do not get a response or refund in 5 days, I will have no alternative but to tweet and write to the Home Office itself as it is their subcontractor who is handling this process.
I made the payment on 1-Jan and I was able to find a free appointment in Croydon for 3-Jan. The closest location for me was Hammersmith but appointments were available only on 14-Jan and with a fee of 60 GBP.Hi beedle123
Can you please let me know how long in the future your appointment was? In other words, when booking, how long did you have to wait to attend? Thanks.
The email with Case number from UKVI is the standard acknowledge email for online applications.fjv90 wrote: ↑Fri Jan 04, 2019 11:44 amHi
i Filled my application on 28 dec and made the payment, got appointment for 8 jan at Croydon (FREE).. The mandatory document that needs to be uploaded on UKVCAS website was only Passport, however i uploaded my degree, life in the UK, all stamp passport pages, referee declaration aswell. Even my appointment is on 8 jan, the very next day of of my application i received an email from UKVI with case number, now anybody know will i get a paper confirmation letter from UKVI once i attended UKVAS appointment.??
I will keep you guys posted about my UKVCAS experience once i attended it on 8 jan
This was my experience too. Don't worry, and good luck. Remember to arrive early (30 mins suggested) and start queuing to enter the Croydon office of UKVCAS.DocKnow wrote: ↑Fri Jan 04, 2019 12:14 pmThe email with Case number from UKVI is the standard acknowledge email for online applications.fjv90 wrote: ↑Fri Jan 04, 2019 11:44 amHi
i Filled my application on 28 dec and made the payment, got appointment for 8 jan at Croydon (FREE).. The mandatory document that needs to be uploaded on UKVCAS website was only Passport, however i uploaded my degree, life in the UK, all stamp passport pages, referee declaration aswell. Even my appointment is on 8 jan, the very next day of of my application i received an email from UKVI with case number, now anybody know will i get a paper confirmation letter from UKVI once i attended UKVAS appointment.??
I will keep you guys posted about my UKVCAS experience once i attended it on 8 jan
In my experience, you don't receive a paper confirmation after you have attended your UKVCAS appointment. I haven't seen anyone else report that they received UKVCAS confirmation either.
Yes, #metoo. But I suggest you don't attempt to add/replace/remove any of your documents. I've read another comment somewhere that suggests your login account remains open in case UKVI request you to upload additional documents. This makes sense, but it is not yet confirmed.skyscraper101 wrote: ↑Fri Jan 04, 2019 10:59 amIs anyone else who has already had an appointment still able to access the UKVCAS site to upload documents?
Our appointment was on 20th Dec 2018, but we're still able to log in as of 4 Jan 2019. Just checking if its the same for everyone.
Thanks everyone for sharing their experience. I attended my UKVCAS appointment on 2nd Jan evening and felt uneasy without seeing a submission confirmation email. But it's a bit of a relief to know that this is standard for now.DocKnow wrote: ↑Fri Jan 04, 2019 12:14 pmThe email with Case number from UKVI is the standard acknowledge email for online applications.fjv90 wrote: ↑Fri Jan 04, 2019 11:44 amHi
i Filled my application on 28 dec and made the payment, got appointment for 8 jan at Croydon (FREE).. The mandatory document that needs to be uploaded on UKVCAS website was only Passport, however i uploaded my degree, life in the UK, all stamp passport pages, referee declaration aswell. Even my appointment is on 8 jan, the very next day of of my application i received an email from UKVI with case number, now anybody know will i get a paper confirmation letter from UKVI once i attended UKVAS appointment.??
I will keep you guys posted about my UKVCAS experience once i attended it on 8 jan
In my experience, you don't receive a paper confirmation after you have attended your UKVCAS appointment. I haven't seen anyone else report that they received UKVCAS confirmation either.
mt0007 wrote: ↑Fri Jan 04, 2019 2:18 pmThanks everyone for sharing their experience. I attended my UKVCAS appointment on 2nd Jan evening and felt uneasy without seeing a submission confirmation email. But it's a bit of a relief to know that this is standard for now.DocKnow wrote: ↑Fri Jan 04, 2019 12:14 pmThe email with Case number from UKVI is the standard acknowledge email for online applications.fjv90 wrote: ↑Fri Jan 04, 2019 11:44 amHi
i Filled my application on 28 dec and made the payment, got appointment for 8 jan at Croydon (FREE).. The mandatory document that needs to be uploaded on UKVCAS website was only Passport, however i uploaded my degree, life in the UK, all stamp passport pages, referee declaration aswell. Even my appointment is on 8 jan, the very next day of of my application i received an email from UKVI with case number, now anybody know will i get a paper confirmation letter from UKVI once i attended UKVAS appointment.??
I will keep you guys posted about my UKVCAS experience once i attended it on 8 jan
In my experience, you don't receive a paper confirmation after you have attended your UKVCAS appointment. I haven't seen anyone else report that they received UKVCAS confirmation either.
But honestly, we should really get one, with all hassle gone through and money paid to attend the appointment.....
One thing was that I didnt think to scan all the passport stamp pages on my various expired and valid passports so it was such a pain to do it on the spot. The equipment was rather slow and the scan failed to upload first time around. So I'd recommend everyone to avoid this same mistake I had
shi12345678 wrote: ↑Fri Jan 04, 2019 9:53 pmDear All
I have not reached the stage of uploading documents yet.
But want to know , so that I can Prepare . does the document have to be JPEG oR PDF ?
Does the passport pages have to be in single joined pdf or each single page ? is there any options for employment letters or p60 ?
Best regards
shiva