Hi all,
My wife got her citizenship ceremony invitation letter in late February 2021 but her naturalisation certificate apparently cannot be located (either lost in transit or by local council recipient?). It has now been over 6 months despite several escalations with both the local council and the home office.
The home office has advised that they are currently not taking escalations (I assume because they are busy, incompetent or both). Is anyone in a similar situation and has been able to resolve this?
Does anyone perhaps know who else it could be escalated with? We have tried everything we can think of and feel like we are all out of options.
Thanks
Jamie
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