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A more detailed history, such as the specific years that she lived in the UK, would help us in giving a more accurate response.
"Indefinite leave to remain" is always a grant and not acquired automatically. She will need to have made an application and will generally have required physical proof of the ILR, as either a stamp in an old passport or a physical BRP. She is likely to remember making such an application or receiving such physical proof. It may be worth checking with her if she has any such recollections.
What about past passports?