documents not yet received

hi this is veeru from bangalore, india.
I have applied for the HSMP intial application on december 15th 2007 and apfee debited from my credit card on 19th deember 2007.

I called up customercare in february to find out my status and got my reference number as 242024. And also they have informd me that my documents hasd deliverd top me on january 9th 2008 itself by airmail. But till now i didnt receive any kind of post to my address. I am enquiring in the post office daily abt my documents.

Can you please any body suggest me that how can i get my documents back to me as all the documents are originals.

thanks and Regards,
veeru.