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Can you pls share your timeline... When you applied and had biometricPrince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
Can you share your timeline . ThanksPrince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
Hi, I had to send my new card to them for updating the online status. It's been a week already I haven't received my card back. I still haven't sent my old card back, I'm waiting for the new one to be returned back. I was told by the eu settlement person not to cut the old card just send as it is. Its cancelled anyway so no worry. Have you sent your card to them to update the online status ? If yes how long did it take to get your card back ?Prince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
Ballackmo wrote: ↑Wed Jan 20, 2021 9:28 pmPrince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
Can you pls share your timeline... When you applied and had biometric
You don’t necessarily have to send your new card to them. You can do the update online and await them to complete the request.carol12346 wrote: ↑Thu Jan 21, 2021 7:37 pmHi, I had to send my new card to them for updating the online status. It's been a week already I haven't received my card back. I still haven't sent my old card back, I'm waiting for the new one to be returned back. I was told by the eu settlement person not to cut the old card just send as it is. Its cancelled anyway so no worry. Have you sent your card to them to update the online status ? If yes how long did it take to get your card back ?Prince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
Who told you to send them new card for updating? Why you send them?carol12346 wrote: ↑Thu Jan 21, 2021 7:37 pmHi, I had to send my new card to them for updating the online status. It's been a week already I haven't received my card back. I still haven't sent my old card back, I'm waiting for the new one to be returned back. I was told by the eu settlement person not to cut the old card just send as it is. Its cancelled anyway so no worry. Have you sent your card to them to update the online status ? If yes how long did it take to get your card back ?Prince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
.
Fatimadurrani wrote: ↑Fri Jan 22, 2021 11:38 amHi there,
I submitted my application on the gov.Uk website for the replacement of my BRC card to the EUSS card. It says that I need to book an biometric appointment by the 1st of February 2021 but the earliest available is on the 18th February as of today. Could you please advise whether I should just go ahead and book it for the 18th of Feb or submit a application on gov.Uk again once it has passed the date of 1 February 2021?
Submit a new application
Thanks in advance!
I called the EUSS resolution centre. Because when I used the online site, it said to post my card to them. So to make sure I called them up. The lady over the phone said I have to send it to them via post and that they will send the card back to me after verification.So I did as toldKuliska02 wrote: ↑Fri Jan 22, 2021 10:31 amWho told you to send them new card for updating? Why you send them?carol12346 wrote: ↑Thu Jan 21, 2021 7:37 pmHi, I had to send my new card to them for updating the online status. It's been a week already I haven't received my card back. I still haven't sent my old card back, I'm waiting for the new one to be returned back. I was told by the eu settlement person not to cut the old card just send as it is. Its cancelled anyway so no worry. Have you sent your card to them to update the online status ? If yes how long did it take to get your card back ?Prince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
What I know, you go online and changing your details, putting your new details done, the screen says we gonna update your details and send you email. Who tell you to send your new card back?
did you receive a any email that that saying you need to send us back your new card back?
can you pls explain your updating process? Thx
I wonder why did not have the option to update my card online that's strange!Thx Carolcarol12346 wrote: ↑Fri Jan 22, 2021 7:54 pmI called the EUSS resolution centre. Because when I used the online site, it said to post my card to them. So to make sure I called them up. The lady over the phone said I have to send it to them via post and that they will send the card back to me after verification.So I did as toldKuliska02 wrote: ↑Fri Jan 22, 2021 10:31 amWho told you to send them new card for updating? Why you send them?carol12346 wrote: ↑Thu Jan 21, 2021 7:37 pmHi, I had to send my new card to them for updating the online status. It's been a week already I haven't received my card back. I still haven't sent my old card back, I'm waiting for the new one to be returned back. I was told by the eu settlement person not to cut the old card just send as it is. Its cancelled anyway so no worry. Have you sent your card to them to update the online status ? If yes how long did it take to get your card back ?Prince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
What I know, you go online and changing your details, putting your new details done, the screen says we gonna update your details and send you email. Who tell you to send your new card back?
did you receive a any email that that saying you need to send us back your new card back?
can you pls explain your updating process? Thx
I thought about it and I guess I know why ... I've changed my name so probably they need the card in hand to verify a bigger changeKuliska02 wrote: ↑Fri Jan 22, 2021 8:03 pmThx Carolcarol12346 wrote: ↑Fri Jan 22, 2021 7:54 pmI called the EUSS resolution centre. Because when I used the online site, it said to post my card to them. So to make sure I called them up. The lady over the phone said I have to send it to them via post and that they will send the card back to me after verification.So I did as toldKuliska02 wrote: ↑Fri Jan 22, 2021 10:31 amWho told you to send them new card for updating? Why you send them?carol12346 wrote: ↑Thu Jan 21, 2021 7:37 pm
Hi, I had to send my new card to them for updating the online status. It's been a week already I haven't received my card back. I still haven't sent my old card back, I'm waiting for the new one to be returned back. I was told by the eu settlement person not to cut the old card just send as it is. Its cancelled anyway so no worry. Have you sent your card to them to update the online status ? If yes how long did it take to get your card back ?
What I know, you go online and changing your details, putting your new details done, the screen says we gonna update your details and send you email. Who tell you to send your new card back?
did you receive a any email that that saying you need to send us back your new card back?
can you pls explain your updating process? Thx
Carol I knew it that changed your name otherwise they won't ask you to send your card back for verificationcarol12346 wrote: ↑Fri Jan 22, 2021 8:09 pmI thought about it and I guess I know why ... I've changed my name so probably they need the card in hand to verify a bigger changeKuliska02 wrote: ↑Fri Jan 22, 2021 8:03 pmThx Carolcarol12346 wrote: ↑Fri Jan 22, 2021 7:54 pmI called the EUSS resolution centre. Because when I used the online site, it said to post my card to them. So to make sure I called them up. The lady over the phone said I have to send it to them via post and that they will send the card back to me after verification.So I did as toldKuliska02 wrote: ↑Fri Jan 22, 2021 10:31 am
Who told you to send them new card for updating? Why you send them?
What I know, you go online and changing your details, putting your new details done, the screen says we gonna update your details and send you email. Who tell you to send your new card back?
did you receive a any email that that saying you need to send us back your new card back?
can you pls explain your updating process? Thx
Prince115 wrote: ↑Fri Jan 22, 2021 2:02 amBallackmo wrote: ↑Wed Jan 20, 2021 9:28 pmPrince115 wrote: ↑Wed Jan 20, 2021 7:45 pmI just received my EUSS biometric card due to an exchange from the old one. I was meant to return the old card but am yet to do so, because I updated my online status with my new card. How long does it take for my new card to be updated online? And should I return my old card back to the home office now or do so when my new card has been fully updated? Should I return my card cut or uncut?
Can you pls share your timeline... When you applied and had biometric
I Applied for my new card sometime in September last year, Got an email for consent on the 21st of November. Then received my card last week after an approval email on the 4th of January.
