I think it is always wise to wait until a reasonable point had passed before enquiring/escalating to MP. Given people with similar timelines as mine received their card on the 10th and 11th week, I waited until the 12th week after biometrics
(If you have not reached these points, it might be too early to complain).
Last Friday, exactly on the 12th week mark, I had still no news, so I emailed ApplyOnlineE-Support@homeoffice.gov.uk
, with my full name, application ref, and application type (BRC RC). No reply.
Today I hit the 13th week mark after biometrics. Still nothing. So.... I just emailed my MP, with full details of my case: dates of application, biometrics, dates of expiration of card (2023), and that I believe my card has been deprioritized because of its expiration date.
Will update when I hear anything back.
Received Settled Status: Feb 15th 2021
Applied for card: Feb 15th 2021
Biometrics appointment: April 16th 2021
My posts express what I believe are the facts, based on the best of my knowledge, about the topics discussed in this forum. They do not constitute immigration advice.