ESC

Click the "allow" button if you want to receive important news and updates from immigrationboards.com


Immigrationboards.com: Immigration, work visa and work permit discussion board

Welcome to immigrationboards.com!

Login Register Do not show

European enquiries contact centre

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

Moderators: Casa, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, archigabe

spike_UK
Senior Member
Posts: 508
Joined: Mon Feb 27, 2012 11:54 am
Location: Burton upon Trent
Contact:

Post by spike_UK » Tue Apr 02, 2013 8:31 am

is there any number to contact about BC rather than Option 1 then 2 for PR?
Thanks.
Applied for EEA4 on 24/02/2012.
HO received on 27/02/2012.
Refusal received on 16/08/2012 dated 11/08/2012
At the court, the HO REP withdrawn the decision and asked me to send the DOC for the time before marriage.
PR dated 05/03/2013

A&A
Junior Member
Posts: 82
Joined: Fri Apr 19, 2013 4:25 pm

Post by A&A » Sun Apr 21, 2013 1:36 am

Hello,

Where can we phone to ask about the EEA1 & EEA2 application process if its above the 7 months time frame.

What are my options that i can do to get my RC as soon as possible.

Thank you.
One God we believe in.

May he bless UKBA with thought to think before refusing any application.

wiggsy
Senior Member
Posts: 849
Joined: Sun Jan 06, 2013 6:59 pm
Location: Warwickshire, UK

Post by wiggsy » Sun Apr 21, 2013 2:17 am

A&A wrote:Hello,

Where can we phone to ask about the EEA1 & EEA2 application process if its above the 7 months time frame.

What are my options that i can do to get my RC as soon as possible.

Thank you.
see my post here:
= email the relevant people
http://www.immigrationboards.com/viewtopic.php?t=132852

see the first post of THIS thread for phone numbers

Also: Rob Whitemans personal team office (call before two pm if you want luck) 0207 035 1678

A&A
Junior Member
Posts: 82
Joined: Fri Apr 19, 2013 4:25 pm

Post by A&A » Sun Apr 21, 2013 2:44 pm

wiggsy wrote:
A&A wrote:Hello,

Where can we phone to ask about the EEA1 & EEA2 application process if its above the 7 months time frame.

What are my options that i can do to get my RC as soon as possible.

Thank you.
see my post here:
= email the relevant people
http://www.immigrationboards.com/viewtopic.php?t=132852

see the first post of THIS thread for phone numbers

Also: Rob Whitemans personal team office (call before two pm if you want luck) 0207 035 1678
Thank you very much. I will try to make contact with the related people.

Once again thank you for your advice.
One God we believe in.

May he bless UKBA with thought to think before refusing any application.

wiggsy
Senior Member
Posts: 849
Joined: Sun Jan 06, 2013 6:59 pm
Location: Warwickshire, UK

Post by wiggsy » Thu Apr 25, 2013 3:52 am

Kirsen Ferguson
Head of European Operational Policy
UK Border Agency By e-mail: Kirsen.Ferguson@homeoffice.gsi.gov.uk

CC by e-mail: Serena Bryant, European Operational Policy Manager, UK Border Agency, Serena.Bryant@ukba.gsi.gov.uk

Steve Long, Director for Permanent Migration, Home Office, Steve.Long5@homeoffice.gsi.gov.uk

Sonia Dower, Director of Operational Policy and Rules Unit, Strategy and Intelligence Directorate, UK Border Agency, Sonia.Dower2@homeoffice.gsi.gov.uk

were correct as of 14 February 2013

I think these emails will be useful for Euro department... :)

also:

head of "enforcement" for northern england / wales
Eddy Montgomery, UK Border Agency,
Tel 0151 213 2188 (liverpool new hall place - he has various numbers...)
Email Eddy.Montgomery3@homeoffice.gsi.gov.uk

A&A
Junior Member
Posts: 82
Joined: Fri Apr 19, 2013 4:25 pm

Post by A&A » Fri Apr 26, 2013 12:55 am

wiggsy wrote:Kirsen Ferguson
Head of European Operational Policy
UK Border Agency By e-mail: Kirsen.Ferguson@homeoffice.gsi.gov.uk

CC by e-mail: Serena Bryant, European Operational Policy Manager, UK Border Agency, Serena.Bryant@ukba.gsi.gov.uk

Steve Long, Director for Permanent Migration, Home Office, Steve.Long5@homeoffice.gsi.gov.uk

Sonia Dower, Director of Operational Policy and Rules Unit, Strategy and Intelligence Directorate, UK Border Agency, Sonia.Dower2@homeoffice.gsi.gov.uk

were correct as of 14 February 2013

I think these emails will be useful for Euro department... :)

also:

head of "enforcement" for northern england / wales
Eddy Montgomery, UK Border Agency,
Tel 0151 213 2188 (liverpool new hall place - he has various numbers...)
Email Eddy.Montgomery3@homeoffice.gsi.gov.uk
Thank you very much for sharing these email addresses here. I hope some of them work as they constantly keep changing the email addresses.

Shall I address them individually or shall I cc everyone in it.

Secondly would you have the email address of Rob the UKBA BOSS. some people have been fortunate to wet their RC after emailing him.

Thank you again for your precious time that you took to give me
These email addresses.
One God we believe in.

May he bless UKBA with thought to think before refusing any application.

wiggsy
Senior Member
Posts: 849
Joined: Sun Jan 06, 2013 6:59 pm
Location: Warwickshire, UK

Post by wiggsy » Sun Apr 28, 2013 12:06 am

A&A wrote: Secondly would you have the email address of Rob the UKBA BOSS. some people have been fortunate to wet their RC after emailing him.
right, Rob Whiteman's email address is Rob.Whiteman@HomeOffice.GSI.Gov.UK .

I directed you to a thread that had this posted on...

I've been emailing to rob whiteman and CC'ing every email into it... I think I got lucky, and Ollie (his secetary) actually did some work on my wifes case... but I think that was more the threat of legal action about their threat to detain my wife.

TBF, as with everywhere, its about getting lucky and through to somebody who actually give a s..t.

Babz
Member of Standing
Posts: 308
Joined: Tue Mar 12, 2013 12:22 pm
Location: UK

Post by Babz » Sun Jun 30, 2013 10:49 am

I recently received a from UKBA Permanent Migration,Liverpool,L2 0QN.....and it has 02087456852 as contact tel.
Hmmm...I wonder which of their offices uses this number since it has a London code....

wiggsy
Senior Member
Posts: 849
Joined: Sun Jan 06, 2013 6:59 pm
Location: Warwickshire, UK

Post by wiggsy » Wed Jul 03, 2013 11:07 pm

Babz wrote:I recently received a from UKBA Permanent Migration,Liverpool,L2 0QN.....and it has 02087456852 as contact tel.
Hmmm...I wonder which of their offices uses this number since it has a London code....
The home office (like many companies now) use a VoIP network... You call them, and then the call is routed "internally" across the "internet")

I can create a phone number for any country pretty much using Vonage... - we had an account for my wife to call her sister in america (£5/mo for unlimited minutes etc - despite our area code being 01789, we got a 0121 number - times change though - and we just call using Skype for absolutely nothing etc... :P)

you can't judge the target of a call by the area code :)

stars
Member
Posts: 121
Joined: Fri Aug 23, 2013 11:23 am

Post by stars » Wed Nov 27, 2013 9:45 am

wiggsy wrote:
Babz wrote:I recently received a from UKBA Permanent Migration,Liverpool,L2 0QN.....and it has 02087456852 as contact tel.
Hmmm...I wonder which of their offices uses this number since it has a London code....
The home office (like many companies now) use a VoIP network... You call them, and then the call is routed "internally" across the "internet")

I can create a phone number for any country pretty much using Vonage... - we had an account for my wife to call her sister in america (£5/mo for unlimited minutes etc - despite our area code being 01789, we got a 0121 number - times change though - and we just call using Skype for absolutely nothing etc... :P)

you can't judge the target of a call by the area code :)
how to contact solvit for EEA Family permit i applied eea Family permit out side uk its been 78 days no answer yet please any one can help me thanks

QZ
Newly Registered
Posts: 7
Joined: Sun Oct 06, 2013 12:01 am
Location: London

No one picks up the phone

Post by QZ » Tue Dec 03, 2013 12:59 pm

I tried both options and waited for up to 10 mins. They claim, the average waiting Time is less than 2 min but still no one takes ur call.

Graham Weifang
Member
Posts: 239
Joined: Wed Mar 02, 2011 12:33 pm
Location: Cheshire, UK
Mood:
China

Re: European enquiries contact centre

Post by Graham Weifang » Wed Jan 15, 2014 7:52 pm

Hi all,

Any updated confirmation of working emails?

GW

QZ
Newly Registered
Posts: 7
Joined: Sun Oct 06, 2013 12:01 am
Location: London

Re: European enquiries contact centre

Post by QZ » Wed Jan 15, 2014 10:16 pm

I am also looking for these addresses.

khan777
Newly Registered
Posts: 3
Joined: Tue Jan 07, 2014 12:10 pm

Re: European enquiries contact centre

Post by khan777 » Fri Jan 17, 2014 1:58 pm

Linda Bateman
Deputy Chief Caseworker
UK Visas & Immigration
European Casework
Home Office
5th Floor, Capital Building, Liverpool L3 9PP
Tele:+44 (0) 151 213 422

(Linda.Bateman@homeoffice.gsi.gov.uk)

Careyleeuk1118
Newly Registered
Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: European enquiries contact centre

Post by Careyleeuk1118 » Tue Mar 25, 2014 5:31 pm

Hi Everyone,

I have applied EEA2 residence card on the 27th of December 2013.
And I have received my EEA family residence card for 5 years on the 3rd of March.

When I applied my visa, my husband was self-sufficient and was still searching for a job.
In this case the conditions were that we both have comprehensive health insurance.

My husband has started a new job on 10 March 2014 thus paying national insurance.

In what way does this change our situation with regards to insurance.
Can my husband end his comprehensive health insurance?

I have got a job yet but I have rental income, will get and pay national insurance soon.

How will this affect my own situation as I will apply for a NI number next week?

Careyleeuk1118
Newly Registered
Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: About Comprehensive health insurance

Post by Careyleeuk1118 » Tue Mar 25, 2014 5:36 pm

Hi Everyone,

I have applied EEA2 residence card on the 27th of December 2013.
And I have received my EEA family residence card for 5 years on the 3rd of March.

When I applied my visa, my husband was self-sufficient and was still searching for a job.
In this case the conditions were that we both have comprehensive health insurance.

My husband has started a new job on 10 March 2014 thus paying national insurance.

In what way does this change our situation with regards to insurance.
Can my husband end his comprehensive health insurance?

I have got a job yet but I have rental income, will get and pay national insurance soon.

How will this affect my own situation as I will apply for a NI number next week?

chaoclive
Diamond Member
Posts: 1599
Joined: Wed Jul 24, 2013 6:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Tue Mar 25, 2014 6:02 pm

CSI is not needed for a worker/self-employed person. He won't need the insurance anymore. HOWEVER, you should keep records of this so that you're able to produce evidence that you had CSI during the period of self-sufficiency when you apply for PR (EEA4).

Actually, you don't need to do anything and anything that you do is legitimized by the activities of your husband. E.g. if he is exercising treaty rights (working/studying etc) then you are able to work.

Try to get your national insurance number through as soon as you can. Then you will be able to start work without having to pay emergency tax!

Congrats about the RC and good luck for the future!
C

PS: This is not really the correct place for your question. Next time, you can open your own thread. That way things will be much clearer!

Careyleeuk1118
Newly Registered
Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 9:48 am

chaoclive wrote:CSI is not needed for a worker/self-employed person. He won't need the insurance anymore. HOWEVER, you should keep records of this so that you're able to produce evidence that you had CSI during the period of self-sufficiency when you apply for PR (EEA4).

Actually, you don't need to do anything and anything that you do is legitimized by the activities of your husband. E.g. if he is exercising treaty rights (working/studying etc) then you are able to work.

Try to get your national insurance number through as soon as you can. Then you will be able to start work without having to pay emergency tax!

Congrats about the RC and good luck for the future!
C

PS: This is not really the correct place for your question. Next time, you can open your own thread. That way things will be much clearer!

So you mean I could cancel his private insurance.
And after I got national insurance, I could cancel mime too?

I do not plan to get a job soon, will start a company later next year.

Careyleeuk1118
Newly Registered
Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 10:30 am

Could you tell me about "pay emergency tax"?

I don't plan to get a job.
I will start a business next year or 2016.

And my husband has british and dutch nationality, but I got residence card from EEA family.
Could I apply British citizen after 3 years?

Or I have to wait for 5 years and get PR first, then apply British citizen?

Thank you for help.
If you know Home office e-mail, please let me know too.
I want to be sure.
I don't want to cancel the private insurance, then late I can't get PR because this.

chaoclive
Diamond Member
Posts: 1599
Joined: Wed Jul 24, 2013 6:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 12:48 pm

Oh dear. If your husband is a British AND Dutch citizen I think you might be treading on unsafe ground. In theory, you shouldn't have got a residence card as the spouse of a British citizen (unless he has worked in another EEA country, i.e. one of which he is not a citizen and then replied to bring you to the UK under Surinder Singh).

If you want to continue via the EEA route you DO NOT want to let anyone know you are married to a British citizen (unless the conditions noted above apply).

Re: Insurance: Workers do not need insurance and if he is working you don't need CSI either. It's only if he is a student or self-sufficient that you have to have CSI. 'Paying emergency tax' means that you will pay tax at a higher rate if you don't have a national insurance number. This will then be offset by further payments throughout the year, or you may be eligible for a tax refund at the end of the tax year. This information is easily accessible via Google. You probably don't need to ask that question here.

If you are sure that you want to apply as the spouse of a Dutch national (not mentioning his British citizenship, but possibly breaking the law by not acknowledging or lying on question 3.7: "Do they also hold British citizenship?" on the EEA4/PR application form), you will only be able to apply for PR after 5 years.

How did you deal with question 3.7 "Do they also hold British citizenship?" on the EEA2 application form?

I'm not familiar with the UK Immigration Rules, but I think becoming a British citizens after 3 years doesn't apply any more. I have read that it will take 5 years now. Someone else might come and confirm this.

If you want to ask questions about the EEA route only, you can email: EuropeanOperational@homeoffice.gsi.gov.uk.

If you want to ask about British citizenship eligibility, you might want to email: nationalityhelpdesk@homeoffice.gsi.gov.uk. I'd advise caution.

Overall, just be careful re the above. Be careful what you say to the Home Office/Border Control etc.

Careyleeuk1118
Newly Registered
Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 3:05 pm

chaoclive wrote:Oh dear. If your husband is a British AND Dutch citizen I think you might be treading on unsafe ground. In theory, you shouldn't have got a residence card as the spouse of a British citizen (unless he has worked in another EEA country, i.e. one of which he is not a citizen and then replied to bring you to the UK under Surinder Singh).

If you want to continue via the EEA route you DO NOT want to let anyone know you are married to a British citizen (unless the conditions noted above apply).

Re: Insurance: Workers do not need insurance and if he is working you don't need CSI either. It's only if he is a student or self-sufficient that you have to have CSI. 'Paying emergency tax' means that you will pay tax at a higher rate if you don't have a national insurance number. This will then be offset by further payments throughout the year, or you may be eligible for a tax refund at the end of the tax year. This information is easily accessible via Google. You probably don't need to ask that question here.


If you are sure that you want to apply as the spouse of a Dutch national (not mentioning his British citizenship, but possibly breaking the law by not acknowledging or lying on question 3.7: "Do they also hold British citizenship?" on the EEA4/PR application form), you will only be able to apply for PR after 5 years.

How did you deal with question 3.7 "Do they also hold British citizenship?" on the EEA2 application form?

I'm not familiar with the UK Immigration Rules, but I think becoming a British citizens after 3 years doesn't apply any more. I have read that it will take 5 years now. Someone else might come and confirm this.

If you want to ask questions about the EEA route only, you can email: EuropeanOperational@homeoffice.gsi.gov.uk.

If you want to ask about British citizenship eligibility, you might want to email: nationalityhelpdesk@homeoffice.gsi.gov.uk. I'd advise caution.

Overall, just be careful re the above. Be careful what you say to the Home Office/Border Control etc.

I think you are wrong about Surinder Singh. Because it mean the spouse should be a british and working in EU other countries but he/she doesn't has other EU passport.
But my husband has been living, studying and woking in EU and he hold Dutch passport.
I got my EEA2 residence card already and I did let them know my spouse is British too, I show them my husband documents too.

If you are sure I should wait for 5 years to get PR, then I will do it.
Do I have any problem about PR?
And I have rental income, DO I need to pay national insurance fee?
I still don't understand about emerge tax?

Careyleeuk1118
Newly Registered
Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 3:13 pm

Careyleeuk1118 wrote:
chaoclive wrote:Oh dear. If your husband is a British AND Dutch citizen I think you might be treading on unsafe ground. In theory, you shouldn't have got a residence card as the spouse of a British citizen (unless he has worked in another EEA country, i.e. one of which he is not a citizen and then replied to bring you to the UK under Surinder Singh).

If you want to continue via the EEA route you DO NOT want to let anyone know you are married to a British citizen (unless the conditions noted above apply).

Re: Insurance: Workers do not need insurance and if he is working you don't need CSI either. It's only if he is a student or self-sufficient that you have to have CSI. 'Paying emergency tax' means that you will pay tax at a higher rate if you don't have a national insurance number. This will then be offset by further payments throughout the year, or you may be eligible for a tax refund at the end of the tax year. This information is easily accessible via Google. You probably don't need to ask that question here.




If you are sure that you want to apply as the spouse of a Dutch national (not mentioning his British citizenship, but possibly breaking the law by not acknowledging or lying on question 3.7: "Do they also hold British citizenship?" on the EEA4/PR application form), you will only be able to apply for PR after 5 years.

How did you deal with question 3.7 "Do they also hold British citizenship?" on the EEA2 application form?

I'm not familiar with the UK Immigration Rules, but I think becoming a British citizens after 3 years doesn't apply any more. I have read that it will take 5 years now. Someone else might come and confirm this.

If you want to ask questions about the EEA route only, you can email: EuropeanOperational@homeoffice.gsi.gov.uk.

If you want to ask about British citizenship eligibility, you might want to email: nationalityhelpdesk@homeoffice.gsi.gov.uk. I'd advise caution.

Overall, just be careful re the above. Be careful what you say to the Home Office/Border Control etc.

I think you are wrong about Surinder Singh. Because it mean the spouse should be a british and working in EU other countries but he/she doesn't has other EU passport.
But my husband has been living, studying and woking in EU and he hold Dutch passport.
I got my EEA2 residence card already and I did let them know my spouse is British too, I show them my husband documents too.

If you are sure I should wait for 5 years to get PR, then I will do it.
Do I have any problem about PR?
And I have rental income, DO I need to pay national insurance fee?
I still don't understand about emerge tax?

SECTION 5 – SURINDER SINGH CASES
You must complete this section if you are applying for a residence card on the basis that your British citizen family member is entitled to be treated as an EEA national for the purposes of your application for a residence card under the judgment in the case of Surinder Singh.
You must also complete either section 6 or 7 to show how your British citizen family member was exercising Treaty rights in another EEA member state.


If the spouse is entitled to be treated as an EEA, but he is a EEA, not a british to be treated as a EEA. It is not argument there.

chaoclive
Diamond Member
Posts: 1599
Joined: Wed Jul 24, 2013 6:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 3:22 pm

If they already know that he has British citizenship then you won't have any issues.

If everything else is in order, i.e. your husband is exercising treaty rights and has the proof of CSI as required (for the dates you mention) you will become eligible for PR after 5 years. Again, I'm not sure about applying for British citizenship as the spouse of a British citizen. Hope someone else will help you with that, although I'm sure it's available on other parts of this forum. There is a section on British Citizenship.

I explained emergency tax above. What don't you understand? If you ask a specific question, someone might be able to answer you. A simple search on Google will provide 93,700,000 results. I'm sure you can find all the info you would possibly need there without having to wait for people to reply.

National insurance is not paid on rental profits. Again, a quick Google search will prove this. However, you should know that rental income counts as taxable income. Tax is not the same as national insurance.

I see that you have been able to find the info you require on Surinder Singh, not sure why you can't do that to find out more about applying as the spouse of a British citizen and emergency tax (not that it's a big issue). As long as you are clear that the Home Office are satisfied with your husband's situation, that's fine.

chaoclive
Diamond Member
Posts: 1599
Joined: Wed Jul 24, 2013 6:49 pm
Ireland

Re: European enquiries contact centre

Post by chaoclive » Wed Mar 26, 2014 3:26 pm

Careyleeuk1118 wrote:
Careyleeuk1118 wrote:

SECTION 5 – SURINDER SINGH CASES
You must complete this section if you are applying for a residence card on the basis that your British citizen family member is entitled to be treated as an EEA national for the purposes of your application for a residence card under the judgment in the case of Surinder Singh.
You must also complete either section 6 or 7 to show how your British citizen family member was exercising Treaty rights in another EEA member state.


If the spouse is entitled to be treated as an EEA, but he is a EEA, not a british to be treated as a EEA. It is not argument there.

See: https://contact-ukba.homeoffice.gov.uk/ ... /eun/eun2/
Where a person has applied on the basis that they are a dual British citizen/EEA national on or after 16 July 2012 then the application must be refused unless the person either:

Meets the provisions of regulation 9 (which gives effect to the ECJ case of Surinder Singh or
Comes within the scope of the transitional arrangements set out below.

I guess it depends on when you applied. If it was before 16th July 2012 then you are fine.

Careyleeuk1118
Newly Registered
Posts: 15
Joined: Tue Mar 25, 2014 5:16 pm

Re: European enquiries contact centre

Post by Careyleeuk1118 » Wed Mar 26, 2014 3:38 pm

chaoclive wrote:If they already know that he has British citizenship then you won't have any issues.

If everything else is in order, i.e. your husband is exercising treaty rights and has the proof of CSI as required (for the dates you mention) you will become eligible for PR after 5 years. Again, I'm not sure about applying for British citizenship as the spouse of a British citizen. Hope someone else will help you with that, although I'm sure it's available on other parts of this forum. There is a section on British Citizenship.

I explained emergency tax above. What don't you understand? If you ask a specific question, someone might be able to answer you. A simple search on Google will provide 93,700,000 results. I'm sure you can find all the info you would possibly need there without having to wait for people to reply.

National insurance is not paid on rental profits. Again, a quick Google search will prove this. However, you should know that rental income counts as taxable income. Tax is not the same as national insurance.

I see that you have been able to find the info you require on Surinder Singh, not sure why you can't do that to find out more about applying as the spouse of a British citizen and emergency tax (not that it's a big issue). As long as you are clear that the Home Office are satisfied with your husband's situation, that's fine.

Thank you for your help. I just new to the UK, everything I don't know, and my english is nit good either.
About emergency tax, I will google it.
About British citizen,I know about that change to 5 years but I have tried to read about it on Home office website. Government website still writes, if you marriage a British, after 3 years you could apply British citizen. And do not need to apply PR.
Anyway, I don't want to take risk, will wait for 5 years. I may just want the permanent visa, not change nationality.
About Surinder Singh, I have confused before when I applied. But my husband said it doesn't suit him, it is different case, that's why I didn't apply that way. Luckily I got it.
Hope I could get PR successfully in the future.

Post Reply
cron