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NEED HELP REGARDING ONLINE APPLICATION FORM

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

Moderators: Casa, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, archigabe

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frontliner
Newly Registered
Posts: 17
Joined: Tue Apr 16, 2019 6:38 pm
Ireland

NEED HELP REGARDING ONLINE APPLICATION FORM

Post by frontliner » Tue Apr 13, 2021 9:29 pm

I would be grateful if someone could help me out in the following matter. I am very worried and need help.

I have recently been granted Settled Status as a family member of a qualifying British citizen (Under Surinder Singh Route). I was not issued a new Biometric Residence Card (BRC) because I already hold BRC issued under the EEA regulations. Now I want to upgrade/replace BRC issued under the EEA regulations to a BRC issued under the EU Settlement Scheme.

Now here is the tricky part. When I am applying online to transfer the BRC Card then the system asks me to insert a Unique Application Number (UAN) which should is written on the decision letter of Settled Status in the format of xxxx-xxxx-xxxx-xxxx means sixteen digits. But in my decision letter, there are only eight numeric numbers like 10985612 as a Unique Application Number. It is understandable because my application was under the Surinder Singh route therefore the reference number sequence is different. But when I insert these 8 digits into the online application form then the application form does not proceed further, it states an error and prompts me to insert the right sequence of numbers. I am perplexed and confused and do not know what to do? Please advise me. I look forward to your valuable advice.

Bazinga_
Junior Member
Posts: 80
Joined: Sat Aug 03, 2019 8:00 am

Re: NEED HELP REGARDING ONLINE APPLICATION FORM

Post by Bazinga_ » Wed Apr 14, 2021 1:41 am

frontliner wrote:
Tue Apr 13, 2021 9:29 pm
I would be grateful if someone could help me out in the following matter. I am very worried and need help.

I have recently been granted Settled Status as a family member of a qualifying British citizen (Under Surinder Singh Route). I was not issued a new Biometric Residence Card (BRC) because I already hold BRC issued under the EEA regulations. Now I want to upgrade/replace BRC issued under the EEA regulations to a BRC issued under the EU Settlement Scheme.

Now here is the tricky part. When I am applying online to transfer the BRC Card then the system asks me to insert a Unique Application Number (UAN) which should is written on the decision letter of Settled Status in the format of xxxx-xxxx-xxxx-xxxx means sixteen digits. But in my decision letter, there are only eight numeric numbers like 10985612 as a Unique Application Number. It is understandable because my application was under the Surinder Singh route therefore the reference number sequence is different. But when I insert these 8 digits into the online application form then the application form does not proceed further, it states an error and prompts me to insert the right sequence of numbers. I am perplexed and confused and do not know what to do? Please advise me. I look forward to your valuable advice.
I wouldn’t worry too much about it. It seems it is missing the first 8 numbers. Contact the EUSS resolution centre and they will help. You can call the EU Settlement Resolution Centre (SRC):
Calling from inside the UK: 0300 123 7379 Calling from outside the UK: +44 203 080 0010

frontliner
Newly Registered
Posts: 17
Joined: Tue Apr 16, 2019 6:38 pm
Ireland

Re: NEED HELP REGARDING ONLINE APPLICATION FORM

Post by frontliner » Wed Apr 14, 2021 10:23 pm

Thanks Bazinga for your valuable suggestions.

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