Timelines for today.
08:42 - sent a chargeable email to contact centre for an update;
09:23 - received a reply "your application is still awaiting a decision";
12:00 - email from my MP saying that the decision was made on Mrs ... European Economic Area (EEA) application on 27 November
12:00 - forwarded this email to contact centre and asked them to doublecheck;
14:03 - received confirmation from them "With regards to your enquiry about the status of your application, I can confirm that we have made a decision on your application. We cannot discuss the outcome of your application online or by telephone. If you have requested a courier service, you can track the location of your travel document online. If you have opted to collect your decision from a Visa Application Centre team they will notify you that your documents are ready for collection.";
14:16 - received an email from TLS "UK Visas & Immigration has now assessed your UK visa application and made a decision. Your documents and the decision will be sent back to either the UK Visa Application Centre where you applied, where we will contact you by email over the next few days to collect them, or if you are using the courier return service, will be sent directly back to the address you provided. Please note that TLScontact does not know the outcome of the assessment and has played no role in the decision-making process."
14th of August 2017 08:00 am - an application, biometrics and all supporting documents submitted to TLS Contact Visa Centre Kyiv;
16th of August 2017 10:30 am - email confirmation that UKVI received visa application;
23rd of August 2017 10:20 am - email saying that the application is currently being prepared for consideration by an Entry Clearance Officer;
31st of August 2017 09:47 am - email saying that visa application has been received and is under consideration;
5th of September 2017 09:00 am - I have called to the Contact Centre and asked for an escalation of the visa application. I didn't receive any confirmations after.
3rd of October 2017 09:32 am - I have called to the Contact Centre and asked for a second escalation of the visa application;
13th of October 2017 10:07 am - email saying that they continue to work on the application.
I also made a lot of calls to the Contact Centre between these actions, but without any achievements.
I also sent requests and received answers that they will do all possible to speed up the process:
I think my MP helped a lot, he updated me by email and even post from the House of Commons.