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Sheffield Visa Section - EEA FAMILY PERMIT

Use this section for queries concerning applications on any of the EEA series of forms, and also for applications for EEA Family Permits.

Moderators: Casa, JAJ, ca.funke, Amber, Zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, geriatrix, John, ChetanOjha, archigabe, push

Gnud3mn
Newbie
Posts: 38
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Fri Sep 18, 2020 6:15 pm

Cookie0801 wrote:
Fri Sep 18, 2020 3:37 pm
Hello,

My sister in law applied for the third time for an EEA family permit extended family member on 03/03/2020 and we had chased up several times since to ask about progress and we were told every time that a decision is still pending on her application.

So on the 19/08/2020 I made an official complaint as it was close to six months and we hadn’t heard anything yet.

Strangely enough, on the same day as I received a reply back from the complaints office, my sister in law received an email informing her the documents were ready for collection at the VAC.

She went twice (yesterday and today) and both times was told her documents haven’t arrived yet, despite showing them the email she had received from TLScontact.

This is the reply I received from the complaints office:

“ 17 September 2020

Dear Ms AA

Thank you for your email correspondence of 19 August where you have raised a complaint on behalf of your sister-in-law, Ms. BB, concerning her EEA Family Permit visa application.

I am unable to uphold your complaint.

Our records confirm that Ms. BB’s application was previously issued on 16 March 2020 and an Entry Clearance Manager (ECM) completed their assessment of it on 23 March 2020.

It may be helpful if I explain that the Visa Application Centre (VAC) then closed due to the COVID-10 lockdown measures. As a result, we were unable to manifest the decision from the UK overseas, as per standard procedures.

The visa vignette expiry was dated for 16 September 2020. Moving forwards, we will now conduct new checks and amend the dates on the visa vignette and send the decision to Ms. BB.

Once the VAC offices have received the decision, they will contact your relative.

Thank you for bringing this matter to our attention.”

From the above email, does that mean they’ve given my sister in law the visa? We don’t want to keep our hopes high because of all the rejections to extended family member applications but the email seems to suggest they approved her application.

Also who should we contact regarding the expiry of an family permit? When we spoke to UKVI they said we have to wait until we receive the documents and if it’s expired only then can they escalate the case.

Your advice is much appreciated. Thanks
Hello Cookie,

How did you make youurr oofcial complain?
Im in similar shoes, applied since february and used the ukvi inside-outside butt havent got a positive feedback.

Cookie0801
Newbie
Posts: 35
Joined: Tue Jan 28, 2020 1:11 pm

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Cookie0801 » Fri Sep 18, 2020 6:59 pm

Gnud3mn wrote:
Fri Sep 18, 2020 6:15 pm
Cookie0801 wrote:
Fri Sep 18, 2020 3:37 pm
Hello,

My sister in law applied for the third time for an EEA family permit extended family member on 03/03/2020 and we had chased up several times since to ask about progress and we were told every time that a decision is still pending on her application.

So on the 19/08/2020 I made an official complaint as it was close to six months and we hadn’t heard anything yet.

Strangely enough, on the same day as I received a reply back from the complaints office, my sister in law received an email informing her the documents were ready for collection at the VAC.

She went twice (yesterday and today) and both times was told her documents haven’t arrived yet, despite showing them the email she had received from TLScontact.

This is the reply I received from the complaints office:

“ 17 September 2020

Dear Ms AA

Thank you for your email correspondence of 19 August where you have raised a complaint on behalf of your sister-in-law, Ms. BB, concerning her EEA Family Permit visa application.

I am unable to uphold your complaint.

Our records confirm that Ms. BB’s application was previously issued on 16 March 2020 and an Entry Clearance Manager (ECM) completed their assessment of it on 23 March 2020.

It may be helpful if I explain that the Visa Application Centre (VAC) then closed due to the COVID-10 lockdown measures. As a result, we were unable to manifest the decision from the UK overseas, as per standard procedures.

The visa vignette expiry was dated for 16 September 2020. Moving forwards, we will now conduct new checks and amend the dates on the visa vignette and send the decision to Ms. BB.

Once the VAC offices have received the decision, they will contact your relative.

Thank you for bringing this matter to our attention.”

From the above email, does that mean they’ve given my sister in law the visa? We don’t want to keep our hopes high because of all the rejections to extended family member applications but the email seems to suggest they approved her application.

Also who should we contact regarding the expiry of an family permit? When we spoke to UKVI they said we have to wait until we receive the documents and if it’s expired only then can they escalate the case.

Your advice is much appreciated. Thanks
Hello Cookie,

How did you make youurr oofcial complain?
Im in similar shoes, applied since february and used the ukvi inside-outside butt havent got a positive feedback.
Hello Gnud3mn,

I used the online complaint form on this website:

https://www.gov.uk/government/organisat ... -procedure

Gnud3mn
Newbie
Posts: 38
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Fri Sep 18, 2020 9:05 pm

Cookie0801 wrote:
Fri Sep 18, 2020 6:59 pm
Gnud3mn wrote:
Fri Sep 18, 2020 6:15 pm
Cookie0801 wrote:
Fri Sep 18, 2020 3:37 pm
Hello,

My sister in law applied for the third time for an EEA family permit extended family member on 03/03/2020 and we had chased up several times since to ask about progress and we were told every time that a decision is still pending on her application.

So on the 19/08/2020 I made an official complaint as it was close to six months and we hadn’t heard anything yet.

Strangely enough, on the same day as I received a reply back from the complaints office, my sister in law received an email informing her the documents were ready for collection at the VAC.

She went twice (yesterday and today) and both times was told her documents haven’t arrived yet, despite showing them the email she had received from TLScontact.

This is the reply I received from the complaints office:

“ 17 September 2020

Dear Ms AA

Thank you for your email correspondence of 19 August where you have raised a complaint on behalf of your sister-in-law, Ms. BB, concerning her EEA Family Permit visa application.

I am unable to uphold your complaint.

Our records confirm that Ms. BB’s application was previously issued on 16 March 2020 and an Entry Clearance Manager (ECM) completed their assessment of it on 23 March 2020.

It may be helpful if I explain that the Visa Application Centre (VAC) then closed due to the COVID-10 lockdown measures. As a result, we were unable to manifest the decision from the UK overseas, as per standard procedures.

The visa vignette expiry was dated for 16 September 2020. Moving forwards, we will now conduct new checks and amend the dates on the visa vignette and send the decision to Ms. BB.

Once the VAC offices have received the decision, they will contact your relative.

Thank you for bringing this matter to our attention.”

From the above email, does that mean they’ve given my sister in law the visa? We don’t want to keep our hopes high because of all the rejections to extended family member applications but the email seems to suggest they approved her application.

Also who should we contact regarding the expiry of an family permit? When we spoke to UKVI they said we have to wait until we receive the documents and if it’s expired only then can they escalate the case.

Your advice is much appreciated. Thanks
Hello Cookie,

How did you make youurr oofcial complain?
Im in similar shoes, applied since february and used the ukvi inside-outside butt havent got a positive feedback.
Hello Gnud3mn,

I used the online complaint form on this website:

https://www.gov.uk/government/organisat ... -procedure
Okay thanks.. I already sent an email to complaints@homeoffice.gov.uk yesterday and I’m hoping for a favourable response...

Tiktok
Member
Posts: 130
Joined: Wed Jan 02, 2019 2:06 pm
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Tiktok » Sat Sep 19, 2020 8:47 am

Cookie0801 wrote:
Fri Sep 18, 2020 6:59 pm
Gnud3mn wrote:
Fri Sep 18, 2020 6:15 pm
Cookie0801 wrote:
Fri Sep 18, 2020 3:37 pm
Hello,

My sister in law applied for the third time for an EEA family permit extended family member on 03/03/2020 and we had chased up several times since to ask about progress and we were told every time that a decision is still pending on her application.

So on the 19/08/2020 I made an official complaint as it was close to six months and we hadn’t heard anything yet.

Strangely enough, on the same day as I received a reply back from the complaints office, my sister in law received an email informing her the documents were ready for collection at the VAC.

She went twice (yesterday and today) and both times was told her documents haven’t arrived yet, despite showing them the email she had received from TLScontact.

This is the reply I received from the complaints office:

“ 17 September 2020

Dear Ms AA

Thank you for your email correspondence of 19 August where you have raised a complaint on behalf of your sister-in-law, Ms. BB, concerning her EEA Family Permit visa application.

I am unable to uphold your complaint.

Our records confirm that Ms. BB’s application was previously issued on 16 March 2020 and an Entry Clearance Manager (ECM) completed their assessment of it on 23 March 2020.

It may be helpful if I explain that the Visa Application Centre (VAC) then closed due to the COVID-10 lockdown measures. As a result, we were unable to manifest the decision from the UK overseas, as per standard procedures.

The visa vignette expiry was dated for 16 September 2020. Moving forwards, we will now conduct new checks and amend the dates on the visa vignette and send the decision to Ms. BB.

Once the VAC offices have received the decision, they will contact your relative.

Thank you for bringing this matter to our attention.”

From the above email, does that mean they’ve given my sister in law the visa? We don’t want to keep our hopes high because of all the rejections to extended family member applications but the email seems to suggest they approved her application.

Also who should we contact regarding the expiry of an family permit? When we spoke to UKVI they said we have to wait until we receive the documents and if it’s expired only then can they escalate the case.

Your advice is much appreciated. Thanks
Hello Cookie,

How did you make youurr oofcial complain?
Im in similar shoes, applied since february and used the ukvi inside-outside butt havent got a positive feedback.
Hello Gnud3mn,

I used the online complaint form on this website:

https://www.gov.uk/government/organisat ... -procedure






Hi Cookie

Gongrats to ur sister in law that means she got the visa

Tell ur sister in law to print the email and take it with her to the visa center

Cookie0801
Newbie
Posts: 35
Joined: Tue Jan 28, 2020 1:11 pm

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Cookie0801 » Sat Sep 19, 2020 11:39 am

Thanks Tiktok.

My sister in law took the email print out and showed them but they still couldn’t find anything.

She will try again Monday otherwise we don’t know who to contact.

Tiktok
Member
Posts: 130
Joined: Wed Jan 02, 2019 2:06 pm
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Tiktok » Sat Sep 19, 2020 12:35 pm

Cookie0801 wrote:
Sat Sep 19, 2020 11:39 am
Thanks Tiktok.

My sister in law took the email print out and showed them but they still couldn’t find anything.

She will try again Monday otherwise we don’t know who to contact.





Ur welcome

Try to contact ur pm

Tiktok
Member
Posts: 130
Joined: Wed Jan 02, 2019 2:06 pm
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Tiktok » Sun Sep 20, 2020 7:06 am

Cookie0801 wrote:
Sat Sep 19, 2020 11:39 am
Thanks Tiktok.

My sister in law took the email print out and showed them but they still couldn’t find anything.

She will try again Monday otherwise we don’t know who to contact.






Hi Cookie0801

I forgot to tell u my mother in law and father in law and brother in law his 7 years old they all got eu settlement family permit and brother got eea family permit.

But my sister in law she was refused back in February she's 17 years old now we still waiting for the court.

euspouse07
Member
Posts: 111
Joined: Wed Sep 12, 2012 8:29 pm
Mood:
Ireland

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by euspouse07 » Sun Sep 20, 2020 8:30 am

Hi tiktok
If I read correctly, your mother-in-law, father-in-law and 7 year old brother-in-law got EUSS permit.
Could you please share the timeline ?
Have they arrived in the UK?
If yes, what they have applied now?
What was the reasons for your sister-in-law refusal ?
Thanks

Cookie0801
Newbie
Posts: 35
Joined: Tue Jan 28, 2020 1:11 pm

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Cookie0801 » Sun Sep 20, 2020 9:32 am

Tiktok wrote:
Sun Sep 20, 2020 7:06 am
Cookie0801 wrote:
Sat Sep 19, 2020 11:39 am
Thanks Tiktok.

My sister in law took the email print out and showed them but they still couldn’t find anything.

She will try again Monday otherwise we don’t know who to contact.






Hi Cookie0801

I forgot to tell u my mother in law and father in law and brother in law his 7 years old they all got eu settlement family permit and brother got eea family permit.

But my sister in law she was refused back in February she's 17 years old now we still waiting for the court.

Oh Woow many congratulations ! That’s such good news.

Can I ask who is the sponsor of your brother in law? Did your wife sponsor them?

I didn’t know it was possible to apply for EUSS family permit for a brother or sister in law.

Why don’t you try to apply for your sister in law through the same way? Settlement scheme family permit seems to have more success rate than EEA family permit.

Tiktok
Member
Posts: 130
Joined: Wed Jan 02, 2019 2:06 pm
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Tiktok » Sun Sep 20, 2020 8:52 pm

Cookie0801 wrote:
Sun Sep 20, 2020 9:32 am
Tiktok wrote:
Sun Sep 20, 2020 7:06 am
Cookie0801 wrote:
Sat Sep 19, 2020 11:39 am
Thanks Tiktok.

My sister in law took the email print out and showed them but they still couldn’t find anything.

She will try again Monday otherwise we don’t know who to contact.






Hi Cookie0801

I forgot to tell u my mother in law and father in law and brother in law his 7 years old they all got eu settlement family permit and brother got eea family permit.

But my sister in law she was refused back in February she's 17 years old now we still waiting for the court.

Oh Woow many congratulations ! That’s such good news.

Can I ask who is the sponsor of your brother in law? Did your wife sponsor them?

I didn’t know it was possible to apply for EUSS family permit for a brother or sister in law.

Why don’t you try to apply for your sister in law through the same way? Settlement scheme family permit seems to have more success rate than EEA family permit.




Sorry I forgot to mention my brother had eea family permit.

I was planning to apply but coz we have pending appeal if I submit new application i will lose my appeal it will like automatically be deleted. So they may refuse her and need to make new appeal again.

Cookie0801
Newbie
Posts: 35
Joined: Tue Jan 28, 2020 1:11 pm

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Cookie0801 » Tue Sep 22, 2020 6:42 am

UPDATE

Morning everyone.

It’s a VERY happy day for us today. 3rd time applying EEA family permit extended family member (13yo sister in law). And we were successful!!!

Timeline:
Online application: 27/02/2020
Biometrics: 03/03/2020
Received by UKVI: 04/03/2020
Not straightforward email: 23/03/2020
Email to collect documents: 17/09/2020
Documents collected: 22/09/2020
Visa stamp date: 09/09/20 till 09/03/21

Tiktok
Member
Posts: 130
Joined: Wed Jan 02, 2019 2:06 pm
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Tiktok » Tue Sep 22, 2020 9:30 pm

Cookie0801 wrote:
Tue Sep 22, 2020 6:42 am
UPDATE

Morning everyone.

It’s a VERY happy day for us today. 3rd time applying EEA family permit extended family member (13yo sister in law). And we were successful!!!

Timeline:
Online application: 27/02/2020
Biometrics: 03/03/2020
Received by UKVI: 04/03/2020
Not straightforward email: 23/03/2020
Email to collect documents: 17/09/2020
Documents collected: 22/09/2020
Visa stamp date: 09/09/20






Thats great new im very happy for u

euspouse07
Member
Posts: 111
Joined: Wed Sep 12, 2012 8:29 pm
Mood:
Ireland

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by euspouse07 » Tue Sep 29, 2020 3:31 pm

Dear all
I need your opinion on this.
My query is in relation to the number of applicants for the EEA family permit.
Does it make any difference, if we submit one application of the dependent family member at a time rather then submitting more applications people related to that dependent family member i.e spouse or children of said dependent family member?
plaese share your thoughts

thanks

euspouse07
Member
Posts: 111
Joined: Wed Sep 12, 2012 8:29 pm
Mood:
Ireland

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by euspouse07 » Fri Oct 09, 2020 12:47 pm

Application for the EU settlement scheme family permit.
Timeline is as follows
1) Application submitted -----------------------01/09/2020
2) Biometric Submitted----------- ------------04/09/2020
3)Email UKVI paid service---------------------24/09/2020
4)Response from UKVI------------------------25/09/2020

In an email dated 25/09/2020, UKVI confirmed that a decision has been made on the application but still waiting to hear from VFS for the collection of the passport.
Could you please help to figure out where the delay is and what is the current status of the application?

Outizzatetouane
Newly Registered
Posts: 11
Joined: Wed Aug 01, 2018 3:36 pm
Mood:
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Outizzatetouane » Fri Oct 09, 2020 12:58 pm

From where you are applying euspouse07?

Our case :
Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Waiting for more notifications

AFR-_-
Newly Registered
Posts: 13
Joined: Mon Oct 05, 2020 6:27 pm
Hong Kong

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by AFR-_- » Fri Oct 09, 2020 4:35 pm

euspouse07 wrote:
Fri Oct 09, 2020 12:47 pm
Application for the EU settlement scheme family permit.
Timeline is as follows
1) Application submitted -----------------------01/09/2020
2) Biometric Submitted----------- ------------04/09/2020
3)Email UKVI paid service---------------------24/09/2020
4)Response from UKVI------------------------25/09/2020

In an email dated 25/09/2020, UKVI confirmed that a decision has been made on the application but still waiting to hear from VFS for the collection of the passport.
Could you please help to figure out where the delay is and what is the current status of the application?
Same here. I had to email UKVI paid enquiry service myself today and only then did they tell me that a decision had been made and that my VAC shall contact me to give me back my passport. Still waiting on this at the moment.

From what I heard, due to Covid-19, their services have become slow and it will take time to get back the passport.

euspouse07
Member
Posts: 111
Joined: Wed Sep 12, 2012 8:29 pm
Mood:
Ireland

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by euspouse07 » Fri Oct 09, 2020 9:04 pm

AFR@
What is your time line?
Thanks

AFR-_-
Newly Registered
Posts: 13
Joined: Mon Oct 05, 2020 6:27 pm
Hong Kong

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by AFR-_- » Sat Oct 10, 2020 2:11 pm

euspouse07 wrote:
Fri Oct 09, 2020 9:04 pm
AFR@
What is your time line?
Thanks
Visa type: EUSS Family Permit Application.
Country applied from: Lahore, Pakistan.
VFSGlobal: Lahore.
Non-priority (none available in Lahore).
Online application date: 28 July 2020.
Biometrics Appt. date: 25 Aug 2020.
UK Decision Making Centre (Liverpool) email of receipt of my Application (Application is being prepared for clearance by an Entry Clearance Officer): 28 Aug 2020
Not straightforward email from UKVI: 4 Sept 2020 Reply to Not Straightforward email: 7 Sept 2020.
Chaser email to UKVI: 9 Oct 2020
Reply to my chaser email (application decided): 9 Oct 2020.

Outizzatetouane
Newly Registered
Posts: 11
Joined: Wed Aug 01, 2018 3:36 pm
Mood:
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Outizzatetouane » Tue Oct 13, 2020 11:28 am

AFR-_- wrote:
Sat Oct 10, 2020 2:11 pm
euspouse07 wrote:
Fri Oct 09, 2020 9:04 pm
AFR@
What is your time line?
Thanks
Visa type: EUSS Family Permit Application.
Country applied from: Lahore, Pakistan.
VFSGlobal: Lahore.
Non-priority (none available in Lahore).
Online application date: 28 July 2020.
Biometrics Appt. date: 25 Aug 2020.
UK Decision Making Centre (Liverpool) email of receipt of my Application (Application is being prepared for clearance by an Entry Clearance Officer): 28 Aug 2020
Not straightforward email from UKVI: 4 Sept 2020 Reply to Not Straightforward email: 7 Sept 2020.
Chaser email to UKVI: 9 Oct 2020
Reply to my chaser email (application decided): 9 Oct 2020.

Dear AFR,

Thank you very nice for sharing your case. Can you please advise what strait forward Email means and what you mean about reply to not straightforward email on the 7 Sept for your case? Have they asked you to provide extra proofs ?

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