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Sheffield Visa Section - EEA FAMILY PERMIT

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

Moderators: Casa, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, archigabe

yupboy
Newly Registered
Posts: 4
Joined: Tue Mar 24, 2020 8:29 pm
Somalia

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by yupboy » Mon Nov 02, 2020 11:08 am

Gnud3mn wrote:
Sun Nov 01, 2020 10:23 pm
yupboy wrote:
Sun Nov 01, 2020 3:29 pm
Gnud3mn wrote:
Sat Oct 31, 2020 9:21 pm
yupboy wrote:
Sat Oct 31, 2020 6:36 pm
I have applied Euss family permit
My timeline is:
Online submission:11/03/2020
Biometric:13/03/2020
Visa acknowledged:20/03/2020
Not straightforward email: 24/03/2020
Visa Center reopened :29/06/2020
Second straightforward: 17/07/2020

Till now no answer?
28/10/2020 I have emailed them . They said waiting a decision

Am really worried. Is been more than 8 months waiting
Send a complaint to HO. That’s what I did and it worked
Can you please share your timeline?
You can read my experience so far here :
eea-route-applications/eu-settlement-sc ... 05598.html

Thank you so much..very useful informations

yupboy
Newly Registered
Posts: 4
Joined: Tue Mar 24, 2020 8:29 pm
Somalia

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by yupboy » Tue Nov 03, 2020 6:11 pm

yupboy wrote:
Mon Nov 02, 2020 11:08 am
Gnud3mn wrote:
Sun Nov 01, 2020 10:23 pm
yupboy wrote:
Sun Nov 01, 2020 3:29 pm
Gnud3mn wrote:
Sat Oct 31, 2020 9:21 pm


Send a complaint to HO. That’s what I did and it worked
Can you please share your timeline?
You can read my experience so far here :
eea-route-applications/eu-settlement-sc ... 05598.html

Thank you so much..very useful informations
@Gnud3mn
Which email did you use?

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Tue Nov 03, 2020 6:34 pm

yupboy wrote:
Tue Nov 03, 2020 6:11 pm
yupboy wrote:
Mon Nov 02, 2020 11:08 am
Gnud3mn wrote:
Sun Nov 01, 2020 10:23 pm
yupboy wrote:
Sun Nov 01, 2020 3:29 pm


Can you please share your timeline?
You can read my experience so far here :
eea-route-applications/eu-settlement-sc ... 05598.html

Thank you so much..very useful informations
@Gnud3mn
Which email did you use?
You can use this link:

https://www.gov.uk/government/organisat ... -procedure

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Thu Nov 05, 2020 2:46 pm

Outizzatetouane wrote:
Sat Oct 24, 2020 10:16 am
ssniiaz6 wrote:
Sat Oct 24, 2020 9:29 am
AFR-_- wrote:
Sat Oct 24, 2020 6:14 am
ssniiaz6 wrote:
Thu Oct 22, 2020 9:24 am
Also: once a decision has been made should you receive the refusal email straight away or does it take a few days to send out?
Looking at multiple online comments, you normally get a refusal decision very soon and your passport is returned a few days after the refusal decision (sometimes, the very next day after a refusal decision!).
If you don't get your passport, then it means either they are still taking time to consider your case or that they have already made a decision and they are just waiting to give back your passport to you.
I would highly suggest you to send UKVI an email using the online paid enquiry service so that you can at least know whether a decision has been made or whether they are still processing your application.
Thanks for your reply. I called up on 22.10.2020 and they said that a decision has been made. However until today no refusal email and no email to collect passport. I hope the next email would be to collect the passport. Now just wondering what the outcome is

Hello ssniiaz6,

From where you are applying? Can you share your case timeline?

I called same day and I have been told that a decision has been made and to call in 15 days to escalate if I don’t receive email from TLS to collect the passport.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Hello, have you received your passport?

Outizzatetouane
Newly Registered
Posts: 16
Joined: Wed Aug 01, 2018 3:36 pm
Mood:
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Outizzatetouane » Thu Nov 05, 2020 5:45 pm

Gnud3mn wrote:
Thu Nov 05, 2020 2:46 pm
Outizzatetouane wrote:
Sat Oct 24, 2020 10:16 am
ssniiaz6 wrote:
Sat Oct 24, 2020 9:29 am
AFR-_- wrote:
Sat Oct 24, 2020 6:14 am


Looking at multiple online comments, you normally get a refusal decision very soon and your passport is returned a few days after the refusal decision (sometimes, the very next day after a refusal decision!).
If you don't get your passport, then it means either they are still taking time to consider your case or that they have already made a decision and they are just waiting to give back your passport to you.
I would highly suggest you to send UKVI an email using the online paid enquiry service so that you can at least know whether a decision has been made or whether they are still processing your application.
Thanks for your reply. I called up on 22.10.2020 and they said that a decision has been made. However until today no refusal email and no email to collect passport. I hope the next email would be to collect the passport. Now just wondering what the outcome is

Hello ssniiaz6,

From where you are applying? Can you share your case timeline?

I called same day and I have been told that a decision has been made and to call in 15 days to escalate if I don’t receive email from TLS to collect the passport.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Hello, have you received your passport?
I called today as no passport was sent (normally the passport stays in TLS and they only send the sticker to them and they stamp it) and they confirmed that decision has been made and that they will escalate the case. They advised that in 15 working days I should receive an email from VISAS AND IMMIGRATION about the case.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Escalating case as no pasaporte received : 05/11/2020.

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Thu Nov 05, 2020 7:14 pm

Outizzatetouane wrote:
Thu Nov 05, 2020 5:45 pm
Gnud3mn wrote:
Thu Nov 05, 2020 2:46 pm
Outizzatetouane wrote:
Sat Oct 24, 2020 10:16 am
ssniiaz6 wrote:
Sat Oct 24, 2020 9:29 am


Thanks for your reply. I called up on 22.10.2020 and they said that a decision has been made. However until today no refusal email and no email to collect passport. I hope the next email would be to collect the passport. Now just wondering what the outcome is

Hello ssniiaz6,

From where you are applying? Can you share your case timeline?

I called same day and I have been told that a decision has been made and to call in 15 days to escalate if I don’t receive email from TLS to collect the passport.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Hello, have you received your passport?
I called today as no passport was sent (normally the passport stays in TLS and they only send the sticker to them and they stamp it) and they confirmed that decision has been made and that they will escalate the case. They advised that in 15 working days I should receive an email from VISAS AND IMMIGRATION about the case.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Escalating case as no pasaporte received : 05/11/2020.
I also contacted them today and they said the same thing. A decision has been made and they will escalate so I can receive my passport. If we don’t get refusal emails until VAC contacts us to get the passport then it means we’ve got the visa.

There’s nothing we can do now but wait until the 15 days elapse. Did you apply as a spouse?

Outizzatetouane
Newly Registered
Posts: 16
Joined: Wed Aug 01, 2018 3:36 pm
Mood:
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Outizzatetouane » Thu Nov 05, 2020 8:12 pm

Gnud3mn wrote:
Thu Nov 05, 2020 7:14 pm
Outizzatetouane wrote:
Thu Nov 05, 2020 5:45 pm
Gnud3mn wrote:
Thu Nov 05, 2020 2:46 pm
Outizzatetouane wrote:
Sat Oct 24, 2020 10:16 am



Hello ssniiaz6,

From where you are applying? Can you share your case timeline?

I called same day and I have been told that a decision has been made and to call in 15 days to escalate if I don’t receive email from TLS to collect the passport.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Hello, have you received your passport?
I called today as no passport was sent (normally the passport stays in TLS and they only send the sticker to them and they stamp it) and they confirmed that decision has been made and that they will escalate the case. They advised that in 15 working days I should receive an email from VISAS AND IMMIGRATION about the case.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Escalating case as no pasaporte received : 05/11/2020.
I also contacted them today and they said the same thing. A decision has been made and they will escalate so I can receive my passport. If we don’t get refusal emails until VAC contacts us to get the passport then it means we’ve got the visa.

There’s nothing we can do now but wait until the 15 days elapse. Did you apply as a spouse?

Yes my wife did to join me here in the U.K. what about you ?

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Thu Nov 05, 2020 8:14 pm

Outizzatetouane wrote:
Thu Nov 05, 2020 8:12 pm
Gnud3mn wrote:
Thu Nov 05, 2020 7:14 pm
Outizzatetouane wrote:
Thu Nov 05, 2020 5:45 pm
Gnud3mn wrote:
Thu Nov 05, 2020 2:46 pm

Hello, have you received your passport?
I called today as no passport was sent (normally the passport stays in TLS and they only send the sticker to them and they stamp it) and they confirmed that decision has been made and that they will escalate the case. They advised that in 15 working days I should receive an email from VISAS AND IMMIGRATION about the case.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Escalating case as no pasaporte received : 05/11/2020.
I also contacted them today and they said the same thing. A decision has been made and they will escalate so I can receive my passport. If we don’t get refusal emails until VAC contacts us to get the passport then it means we’ve got the visa.

There’s nothing we can do now but wait until the 15 days elapse. Did you apply as a spouse?

Yes my wife did to join me here in the U.K. what about you ?
I also applied to join my wife

chamsel
Newly Registered
Posts: 20
Joined: Fri Oct 30, 2020 3:24 pm
Mood:
Tunisia

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by chamsel » Fri Nov 06, 2020 8:24 am

We are also in the same stage, decision made,but no passport receive. We escalated the case on 30/10/20, I also called the paid number and the woman told me that passport should be with us soon. Up to date no email or tls sms. Are you sure that refusals emails are send and no letters with the passport. If this is the case then so many people will be issued with a visa, because most of people are in the same situation , decision made and waiting for passports.

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Fri Nov 06, 2020 2:01 pm

chamsel wrote:
Fri Nov 06, 2020 8:24 am
We are also in the same stage, decision made,but no passport receive. We escalated the case on 30/10/20, I also called the paid number and the woman told me that passport should be with us soon. Up to date no email or tls sms. Are you sure that refusals emails are send and no letters with the passport. If this is the case then so many people will be issued with a visa, because most of people are in the same situation , decision made and waiting for passports.
They send refusals these days via email so keep checking your spam mails. If you don’t get any refusal mail & you got asked to pick your passport, then it chances of your visa application being successful is high.

What did you apply for? Spouse, in-law or child?

chamsel
Newly Registered
Posts: 20
Joined: Fri Oct 30, 2020 3:24 pm
Mood:
Tunisia

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by chamsel » Fri Nov 06, 2020 3:11 pm

Spouse, hope it is as you say then :D

Sajid29
Member
Posts: 139
Joined: Mon Jan 22, 2018 10:03 pm

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Sajid29 » Fri Nov 06, 2020 4:20 pm

This is received today ,usually you receive this survey when application is decided .decision made on 15 october .anyone get this after visa granted ?

1990phusang
Newbie
Posts: 32
Joined: Fri May 10, 2019 5:37 pm
France

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by 1990phusang » Wed Nov 11, 2020 12:27 am

Sajid29 wrote:
Fri Nov 06, 2020 4:20 pm
This is received today ,usually you receive this survey when application is decided .decision made on 15 october .anyone get this after visa granted ?
Also same thing going on my mind , my mother and father in law has applied already and it’s been a month exactly.so we are waiting for the decision to come . But today we received the survey email . Does anyone know this survey thing email comes after decision ?

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Wed Nov 11, 2020 6:39 am

1990phusang wrote:
Wed Nov 11, 2020 12:27 am
Sajid29 wrote:
Fri Nov 06, 2020 4:20 pm
This is received today ,usually you receive this survey when application is decided .decision made on 15 october .anyone get this after visa granted ?
Also same thing going on my mind , my mother and father in law has applied already and it’s been a month exactly.so we are waiting for the decision to come . But today we received the survey email . Does anyone know this survey thing email comes after decision ?
Yes the survey email is usually sent after application has been decided and dispatched. You should here from your VAC anytime now.

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Wed Nov 11, 2020 6:40 am

Sajid29 wrote:
Fri Nov 06, 2020 4:20 pm
This is received today ,usually you receive this survey when application is decided .decision made on 15 october .anyone get this after visa granted ?
Correct.. you should receive survey within the 15days period. Any update?

Sajid29
Member
Posts: 139
Joined: Mon Jan 22, 2018 10:03 pm

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Sajid29 » Wed Nov 11, 2020 8:02 am

Gnud3mn wrote:
Wed Nov 11, 2020 6:40 am
Sajid29 wrote:
Fri Nov 06, 2020 4:20 pm
This is received today ,usually you receive this survey when application is decided .decision made on 15 october .anyone get this after visa granted ?
Correct.. you should receive survey within the 15days period. Any update?
Not yet but hopeful by Friday.

Outizzatetouane
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Posts: 16
Joined: Wed Aug 01, 2018 3:36 pm
Mood:
Morocco

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Outizzatetouane » Wed Nov 11, 2020 12:59 pm

Gnud3mn wrote:
Wed Nov 11, 2020 6:39 am
1990phusang wrote:
Wed Nov 11, 2020 12:27 am
Sajid29 wrote:
Fri Nov 06, 2020 4:20 pm
This is received today ,usually you receive this survey when application is decided .decision made on 15 october .anyone get this after visa granted ?
Also same thing going on my mind , my mother and father in law has applied already and it’s been a month exactly.so we are waiting for the decision to come . But today we received the survey email . Does anyone know this survey thing email comes after decision ?
Yes the survey email is usually sent after application has been decided and dispatched. You should here from your VAC anytime now.

Have you received any survey emails? I received last week.

Biometrics in Rabat Morocco : 30/09/2020
Email from Liverpool application received : 05/10:2020.
Not straightforward email : 13/10/2020.
Call to check if all ok : 22/10/2020 and I have been informed that a decision has been made.
Escalating case as no pasaporte received : 05/11/2020.
Survey email : 06/11/2020

1990phusang
Newbie
Posts: 32
Joined: Fri May 10, 2019 5:37 pm
France

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by 1990phusang » Sat Nov 14, 2020 10:54 pm

Gnud3mn wrote:
Wed Nov 11, 2020 6:39 am
1990phusang wrote:
Wed Nov 11, 2020 12:27 am
Sajid29 wrote:
Fri Nov 06, 2020 4:20 pm
This is received today ,usually you receive this survey when application is decided .decision made on 15 october .anyone get this after visa granted ?
Also same thing going on my mind , my mother and father in law has applied already and it’s been a month exactly.so we are waiting for the decision to come . But today we received the survey email . Does anyone know this survey thing email comes after decision ?
Yes the survey email is usually sent after application has been decided and dispatched. You should here from your VAC anytime now.
Thank you for replying back . As it’s been 4 days after we receive the survey email . We haven’t received any further email . I think if I am not mistaken after the decision make, Ukvi will email about decision made and passport has sent to vfs centre . This kind of email they have send me when I applied for my family permit. And I got pre - settle status as well . Just hoping my parents and in laws visa will be granted as well. We have applied for our both parents . Finger crossed, hoping and praying we will get our visas .

chamsel
Newly Registered
Posts: 20
Joined: Fri Oct 30, 2020 3:24 pm
Mood:
Tunisia

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by chamsel » Wed Nov 18, 2020 8:25 am

Any updates guys ?

Sajid29
Member
Posts: 139
Joined: Mon Jan 22, 2018 10:03 pm

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Sajid29 » Wed Nov 18, 2020 8:48 am

chamsel wrote:
Wed Nov 18, 2020 8:25 am
Any updates guys ?
Nope .stil waiting :)

Sajid29
Member
Posts: 139
Joined: Mon Jan 22, 2018 10:03 pm

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Sajid29 » Wed Nov 18, 2020 8:51 am

1990phusang wrote:
Sat Nov 14, 2020 10:54 pm
Gnud3mn wrote:
Wed Nov 11, 2020 6:39 am
1990phusang wrote:
Wed Nov 11, 2020 12:27 am
Sajid29 wrote:
Fri Nov 06, 2020 4:20 pm
This is received today ,usually you receive this survey when application is decided .decision made on 15 october .anyone get this after visa granted ?
Also same thing going on my mind , my mother and father in law has applied already and it’s been a month exactly.so we are waiting for the decision to come . But today we received the survey email . Does anyone know this survey thing email comes after decision ?
Yes the survey email is usually sent after application has been decided and dispatched. You should here from your VAC anytime now.
Thank you for replying back . As it’s been 4 days after we receive the survey email . We haven’t received any further email . I think if I am not mistaken after the decision make, Ukvi will email about decision made and passport has sent to vfs centre . This kind of email they have send me when I applied for my family permit. And I got pre - settle status as well . Just hoping my parents and in laws visa will be granted as well. We have applied for our both parents . Finger crossed, hoping and praying we will get our visas .
Nothing from VFS yet. Decision was made a month ago . I did complain to MP and home office but waiting for their response.

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Wed Nov 18, 2020 1:15 pm

Sajid29 wrote:
Wed Nov 18, 2020 8:51 am
1990phusang wrote:
Sat Nov 14, 2020 10:54 pm
Gnud3mn wrote:
Wed Nov 11, 2020 6:39 am
1990phusang wrote:
Wed Nov 11, 2020 12:27 am


Also same thing going on my mind , my mother and father in law has applied already and it’s been a month exactly.so we are waiting for the decision to come . But today we received the survey email . Does anyone know this survey thing email comes after decision ?
Yes the survey email is usually sent after application has been decided and dispatched. You should here from your VAC anytime now.
Thank you for replying back . As it’s been 4 days after we receive the survey email . We haven’t received any further email . I think if I am not mistaken after the decision make, Ukvi will email about decision made and passport has sent to vfs centre . This kind of email they have send me when I applied for my family permit. And I got pre - settle status as well . Just hoping my parents and in laws visa will be granted as well. We have applied for our both parents . Finger crossed, hoping and praying we will get our visas .
Nothing from VFS yet. Decision was made a month ago . I did complain to MP and home office but waiting for their response.
Same here.. decision made 2 weeks ago and I’m still waiting. I’m gonna contact UKVI if I don’t get my passport by next Friday. I wonder why it’s taking long to get passports back once a decisions been made.

I hope we all get out visas soon & don’t forget to update us when you do.

chamsel
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Posts: 20
Joined: Fri Oct 30, 2020 3:24 pm
Mood:
Tunisia

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by chamsel » Fri Nov 20, 2020 8:08 am

Today is the 15th day after escalation, still nothing, as expected. I am also planning to contact UKVI today, but im scared they will tell us to wait another 15 days. I am actually fuming!! This waiting is a killer!

Gnud3mn
Junior Member
Posts: 69
Joined: Thu Dec 19, 2019 9:56 am
Nigeria

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by Gnud3mn » Fri Nov 20, 2020 8:58 am

chamsel wrote:
Fri Nov 20, 2020 8:08 am
Today is the 15th day after escalation, still nothing, as expected. I am also planning to contact UKVI today, but im scared they will tell us to wait another 15 days. I am actually fuming!! This waiting is a killer!
Hello Chamsel,
was there any time they told a decision has been made?

chamsel
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Posts: 20
Joined: Fri Oct 30, 2020 3:24 pm
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Tunisia

Re: Sheffield Visa Section - EEA FAMILY PERMIT

Post by chamsel » Fri Nov 20, 2020 9:05 am

yeah, i sent them an email on 28th of oct they replied, saying decision is made, but if passport not received they will escalate the case, they did and still nothing. I am about to call them now, i will text what they said to me. Hope I will be helpful for some.

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