TalitaZ wrote: ↑Wed Sep 27, 2017 11:23 amHi,
We applied from Dusseldorf, Germany
I am Dutch, my husband is Indian. Amsterdam didn't have any appointments available so we went to Germany instead.
June 27 - applied in Dusseldorf
July 14 - 'not straightforward' email
July 18 - case escalated - as my husband Schengen Visa would expire on August 1st
July 24 - filed a Complaint with the Home Office
August 8 - Solvit Netherlands took on our case
August 9 - MP emailed Home Office
August 12 - Solvit UK involved
August 14 - received email from Decision Making office in reply to escalation
August 15 - decision made email
August 17 - Passport returned with FP
August 22 - received reply to complaint from Home Office
Sept 11 - MP received reply from Home Office
From the moment I received the 'not straightforward' email I contacted UKVI every few days by phone and email as my husband's Schengen Visa would expire on August 1st so he was going to be stuck in Netherlands illegally.
My MP and Solvit also contacted them and on August 14 I finally received an email with regards to the escalation, basically saying they could not give us a timeframe for the decision but they would forward the info to the clearance officer team. Apparently that did help as the decision was made the same day. I think we were 'lucky' that his current Visa had expired to speed things up.
The home office did end up replying to the MP's email on Sept 11th but the Visa had already been granted on August 15th.
What a stress you had passed through... I am happy for you that its over now...
Hope everyone will get the decision ASAP