Obie wrote: ↑Sat Mar 14, 2020 12:49 pm
Only once a decision is made, will a paper applicant be able to access a status online.
If a status is not showing online, then it means a decision has not been reached.
Just a bit of update for an application I made on behalf of a Surinder Singh applicant.
Application lodged on 25th September 2019.
BIOMETRIC ENROLLED ON THE 18th October 2019.
Strongly worded complaint and JR threat lodged on 7th March 2020.
Status issued 11-03-2020, accompanied by an apology for delay.
Status can be viewed online.
Hi
When you say strongly worded complaint made, who did you addressed the complaint to? I have sent several email to the Settlement Resolution, but their response is 'we apologise for the delay, but we advise you to be patient until a decision is made.
This is what I found online, the best way to fast track an application:
What if the Home Office has not decided your case within the timeframe?
You have six potential ways to seek expedition to your case. Below are the steps you can take, and it is not necessary to follow the same order.
Contact the Home Office, preferably in writing. You should include the following information in your letter/email:
Your full name, date of birth, nationality.
Your current address.
The Home Office reference number.
Type of application you submitted.
The date the application was submitted.
When you expected the decision to have been made by in accordance to the Home Office timeframe.
Give dates of any previous chase up letters sent to the Home Office.
Most importantly, the effect of the delay in considering your application is having on you and/or your family.
If you applied within the UK, then you should write to the Home Office department where you initially sent your application to.
If you submitted your application out of the country, you should direct your email to
https://www.gov.uk/contact-ukvi-inside-outside-uk. You can call the UK Visas and Immigration, but it is advisable to have something written to them and have a written response, which you can use for the steps below.
2: Make a formal complaint via
https://www.gov.uk/government/organisat ... -procedure, If you have not received a reply to your chase up letter or if the response is not what you expected. You should provide all the information as mentioned in step 1 and enclose any chase up letters and responses you have received from the Home Office. The complaints department will investigate and should respond to you within 20 working days.
3: Contact your local MP. You can find your local MP via
https://www.parliament.uk/mps-lords-and-offices/mps/. It is essential that you provide all the information related to your case so that your MP can make the appropriate enquiry.
4: Complaint to the Parliamentary and Health Service Ombudsman if the Home Office internal complaint process did not resolve your issue, or the MP was unable to assist you further. You must ask your MP to refer the matter to the Ombudsman, who will make a final decision.
5: Consider legal action by submitting a pre-action protocol letter. You can use the following proforma:
https://www.gov.uk/government/publicati ... ial-review. The pre-action protocol is a mechanism used to resolve the issues between two parties before considering lodging court proceedings. The Home Office aims to respond within 21 days.
6: Lodge a Judicial Review application as a last resort, if all above steps do not resolve your issues. As a case has been lodged against the Home Office, this usually resolves the matter quickly. Judicial Review is complex, costly and should only be used if there is a significant delay which renders the Home Office action as unlawful.
