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EEA2 Application - credit card refused - what can I do?

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

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jestew
Junior Member
Posts: 63
Joined: Mon Jan 13, 2014 8:58 am
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United States of America

EEA2 Application - credit card refused - what can I do?

Post by jestew » Tue Jun 10, 2014 12:15 pm

Hey,

I just got a call from my credit card company letting me know that the UKBA charge for my EEA2 application was refused because it triggered a security alert.

Aaaaaaaaarrrrrrrrgggggghhhhhh!!!!!!

Is there anything I can do or will UKBA just reject the application and send it all back to me? Is there a phone number or email address that I can use to contact them and tell them to re-apply the charges and it will go through? It would be a real pain to have to submit it all over and pay the £15 postage.

thanks...
09/05/14 EEA FP granted
26/08/14 EEA RP granted
23/08/19 SS Application submitted
24/09/19 Biometrics submitted
06/11/19: CoA
21/11/19: Email that Settled Status granted
22/11/19: BRC by courier

Imshzd
Senior Member
Posts: 612
Joined: Sat Mar 23, 2013 2:34 pm
Location: London

Re: EEA2 Application - credit card refused - what can I do?

Post by Imshzd » Tue Jun 10, 2014 12:22 pm

jestew wrote:Hey,

I just got a call from my credit card company letting me know that the UKBA charge for my EEA2 application was refused because it triggered a security alert.

Aaaaaaaaarrrrrrrrgggggghhhhhh!!!!!!

Is there anything I can do or will UKBA just reject the application and send it all back to me? Is there a phone number or email address that I can use to contact them and tell them to re-apply the charges and it will go through? It would be a real pain to have to submit it all over and pay the £15 postage.

thanks...
Now wait until you receive your application back to you,then apply again with the fee.

chaoclive
Diamond Member
Posts: 1599
Joined: Wed Jul 24, 2013 7:49 pm
Ireland

Re: EEA2 Application - credit card refused - what can I do?

Post by chaoclive » Tue Jun 10, 2014 4:24 pm

You can try to call them on these numbers and ask them: 0151-2134566 OR 0151-2134568. I can't remember which one of them is the Home Office finance department in Liverpool, but try asking them. Ask them to take payment again over the phone - they will ask you details about the application, but they should be able to do it.

I had this problem when I renounced British citizenship so I'm not sure if the EEA application finance department is the same, but you can ask.

Good luck!

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