My partner recently applied for a National Insurance Number at the Department of Work and Pensions through the Jobcentre Plus nearby. However, a month after his interivew at the Jobcentre Plus, we received a letter indicating that he failed to provide sufficient evidence of his right to work in the UK, and therefore no National Insurance Number was issued to him.
We feel that the decision maker has made a mistake because he holds a biometric residence permit as my Tier 2 dependant. Clearly he has a right to work, and we know this for certain because we have done the following checks:
(A) We utilised the online tool from the UK Government's website (https://www.gov.uk/prove-right-to-work
) to prove his right to work. This definitely showed that he can do any job except as a doctor, a dentist in training or professional sportsman/coach.
(B) We utilised another online tool from the UK Government website (https://www.gov.uk/legal-right-work-uk
), which required us to answer a few questions. Again, the tool confirmed that he has a right to work in the UK.
(C) We emailed the Home Office through their Business Helpdesk. We received a response that confirmed that my partner has indeed a right to work in the UK.
So I guess the key questions are:
(1) What evidence does the Department of Work and Pensions need to "sufficiently" prove that my partner has a right to work?
(2) Is there any way we can appeal to their decision?
(3) Would it be better to just re-apply and highlight during the interview at the Jobcentre Plus that we have done those checks?
I honestly think that they should know better. I mean, they may have received applications from dependants in the past, presumably my partner was not the first. Also, online tools from the UK Government's website are publicly available.
Appreciate your help.