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Automatic border gates: compulsory?

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Automatic border gates: compulsory?

Post by Zerubbabel » Tue Aug 20, 2019 9:24 am

Last time when I came back from a short trip in Europe, there were 2 options at Heathrow, the automatic border control gates and the traditional booths with Immigration Officers there.

I went to the booths and gave my passport to the Officer. He gave me a hard time because I went to him rather than to the automatic gates. I tried to make the point that these gates are optional but he kept insisting that they are now compulsory and when they exist, I must go through them and no alternative option is available to me.

He still let me pass eventually after carefully checking my passport but I still believe he wasn't right.

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Re: Automatic border gates: compulsory?

Post by ariskar » Tue Aug 20, 2019 1:33 pm

They are nowhere said to be compulsory. guidance everywhere says "you can use e-passport-Gates" to save time, avoid queues etc.

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