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BRP card not received after 30 days

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slint
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BRP card not received after 30 days

Post by slint » Thu Oct 08, 2020 6:45 pm

I have obtained my ILR email decision more than 30 days ago. I have reported non reception of my BRP card 15 days ago. The automatic reply said I would get a reply within 5 working days but nothing since then.

What is the next step? How do I report non-answer from BRP management unit?
Thanks

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CULLINAN
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Re: BRP card not received after 30 days

Post by CULLINAN » Thu Oct 08, 2020 7:01 pm

Did you select to be contacted by email or post when you completed the form??
If you selected post, it can take longer.

Try contacting HO or the write to the address which is on your approval letter. Thats the best you can do.
Personal opinion only, not to be mistaken for legal advice. Please DO NOT PM me for immigration advice. Love for All, Hatred for None. 🇵🇰 🇬🇧

slint
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Re: BRP card not received after 30 days

Post by slint » Thu Oct 08, 2020 7:11 pm

Thanks, I selected contact by email (nothing in spam folder). I'll try to call the HO.

teeewai
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Re: BRP card not received after 30 days

Post by teeewai » Fri Oct 09, 2020 8:13 am

I'm in the same boat as you, no further contact after reporting BRP hasn't arrived

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bond.boy203
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Re: BRP card not received after 30 days

Post by bond.boy203 » Fri Oct 09, 2020 10:20 am

I have the same problem as this. Desperately trying to get in touch with HO but no luck so far. I have also reported using home office link 3 weeks ago.

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CULLINAN
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Re: BRP card not received after 30 days

Post by CULLINAN » Fri Oct 09, 2020 10:22 am

Try contacting the address on your approval letters.
Personal opinion only, not to be mistaken for legal advice. Please DO NOT PM me for immigration advice. Love for All, Hatred for None. 🇵🇰 🇬🇧

Kimlisa
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Re: BRP card not received after 30 days

Post by Kimlisa » Fri Oct 09, 2020 5:54 pm

Same as me. Further report the email address as UKVI suggested.

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Re: BRP card not received after 30 days

Post by Ellie6244 » Fri Oct 09, 2020 6:55 pm

hi anyone here having problems with the delay of brp. i received a successful decision sept 19.waited 7 days and finally reached 10 and reported to ukvi, i have been waiting for the tracking number for the brp. called and emailed tnt loads of times and if they could even help out using my postcode just in case. but nothing. i reported to ukvi on the 10th day and almost everyday now but no answer . im getting worried. i have cancelled my plans to go to back to my country.

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Re: BRP card not received after 30 days

Post by srsw » Sat Oct 10, 2020 10:46 pm

By any chance have you all used IDV app and haven't submitted biometrics via ukvcas?
My advice is based on personal research/experience, so pls check relevant UKVI sources.

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Re: BRP card not received after 30 days

Post by Ellie6244 » Sun Oct 11, 2020 12:22 pm

srsw wrote:
Sat Oct 10, 2020 10:46 pm
By any chance have you all used IDV app and haven't submitted biometrics via ukvcas?
i have used IDV app on the 30th of August and submitted biometric via ukvcas on the 18th of Sept.

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Re: BRP card not received after 30 days

Post by Ellie6244 » Sun Oct 11, 2020 12:37 pm

its too frustrating that some people who are on the same timeline got their brp in a week or less. it has caused a lot of stress from all the waiting and cancelling travelling plans to be with family.this is just too much already.

srsw
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Re: BRP card not received after 30 days

Post by srsw » Sun Oct 11, 2020 1:42 pm

I know, waiting is always difficult... until you see that approval letter/BRP 😊. I hope you get your BRP soon.
My advice is based on personal research/experience, so pls check relevant UKVI sources.

rndm57
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Re: BRP card not received after 30 days

Post by rndm57 » Mon Oct 12, 2020 8:42 am

Same here. I moved house between application submission and decision being made. Despite filling out the form to let HO know about the change of address, they naturally sent it to my old address. So TNT attempted to deliver and was told I am not there. Then they just kept it to themselves, I got no email or anything. After calling TNT helpline and using postcode they were able to tell me what is going on. Now TNT has the BRP, they won't send it to my new address without authorisation from HO. And HO is no responding to either TNT or me. Been over a month now.

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Re: BRP card not received after 30 days

Post by seagul » Mon Oct 12, 2020 4:17 pm

rndm57 wrote:
Mon Oct 12, 2020 8:42 am
Same here. I moved house between application submission and decision being made. Despite filling out the form to let HO know about the change of address, they naturally sent it to my old address. So TNT attempted to deliver and was told I am not there. Then they just kept it to themselves, I got no email or anything. After calling TNT helpline and using postcode they were able to tell me what is going on. Now TNT has the BRP, they won't send it to my new address without authorisation from HO. And HO is no responding to either TNT or me. Been over a month now.
I will still visit their local depot in person before they return it to UKVI and will speak to the manager as a lot of times discretion does get applied given the present period of uneasiness.
The opinion expressed as above is neither a professional advice nor contesting/competing to other member's opinion/advice.

vishaltucker
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Re: BRP card not received after 30 days

Post by vishaltucker » Tue Oct 13, 2020 1:36 pm

I have applied for visa for my son (born this year - ICT dependent) but have not got the BRP even after 22 working days even when the decision letter has been received but we did not get the tracking details for BRP. After 10 working days of decision letter, I have raised the no-BRP card received request on gov.uk thrice now but no response at all after 5 working days. Called UKVI as well to escalate and have been told to wait for 10 working days for response. Contacted the local MP as well who has got in touch with UKVI but UKVI will respond in 20 working days. Not sure if anything else can be done to know the status of BRP card. Please suggest.

1. Type of application: Tier 2 ICT PBS dependent (in-country)
2. Date application posted: 22/07/20
3. Date application received at UKBA: 22/07/20
4. Date of biometrics enrolment: 19/08/20
5. Date of decision letter/approval: 12/09/20
6. Date BRP received: Awaited

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Re: BRP card not received after 30 days

Post by CR001 » Tue Oct 13, 2020 1:38 pm

vishaltucker wrote:
Tue Oct 13, 2020 1:36 pm
I have applied for visa for my son (born this year - ICT dependent) but have not got the BRP even after 22 working days even when the decision letter has been received but we did not get the tracking details for BRP. After 10 working days of decision letter, I have raised the no-BRP card received request on gov.uk thrice now but no response at all after 5 working days. Called UKVI as well to escalate and have been told to wait for 10 working days for response. Contacted the local MP as well who has got in touch with UKVI but UKVI will respond in 20 working days. Not sure if anything else can be done to know the status of BRP card. Please suggest.

1. Type of application: Tier 2 ICT PBS dependent (in-country)
2. Date application posted: 22/07/20
3. Date application received at UKBA: 22/07/20
4. Date of biometrics enrolment: 19/08/20
5. Date of decision letter/approval: 12/09/20
6. Date BRP received: Awaited
It is not necessary to spam the forum and topics and post multiple duplicate posts asking the same question!!
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vinny
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Re: BRP card not received after 30 days

Post by vinny » Tue Oct 13, 2020 1:50 pm

There are reported delays, attributed to COVID-19 and reduced staffing.
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Ellie6244
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Re: BRP card not received after 30 days

Post by Ellie6244 » Tue Oct 13, 2020 6:34 pm

but people are still getiing their brps in a week or less. its just not fair.

vishaltucker
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Re: BRP card not received after 30 days

Post by vishaltucker » Wed Oct 14, 2020 10:32 am

Yes, people are getting is a week's time not sure what is the criteria for priority for BRP card production, there has to be communication for this even if it is delayed. I have tried all channels for an ETA or understand the issue but no response at all. I have to travel urgently and stuck for more than a month now already.

MKT
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Re: BRP card not received after 30 days

Post by MKT » Wed Oct 14, 2020 4:43 pm

Any luck for anyone on this delayed BRP yet? Is there any email Id or place where we can raise our concerns to the BRP generating team?

Never imagined that after getting the approval email also we would be stuck like this😔

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