Update: It wasn't about fees (the letter confused me by mentioning them) but about the version of the application form. I phoned and they said that the case worker probably wrongly rejected my application because they saw it was the old version of the form and by the time they had got around to processing it it had been over two weeks since the new one had come out. Obviously they hadn't seen that the HO received my application two days before the new form came out (they even stamped it).waitingforbrp wrote:Well, my application got rejected for sending the wrong fee even though I sent a Â£38 postal order and that's exactly the amount on the form. I have a receipt for the postal order, which they kept (ie. stole) but I don't think that proves I sent it to them.waitingforbrp wrote:1st august: application sent
2nd august: application delivered
14th august: received enrolment letter dated 8th august with wrong date of birth
14th august: called and emailed asking them to fix it
19th august: received enrolment letter dated 14th august with correct date of birth
19th august: enrolled biometrics
5th september: nothing yet
Am I seriously going to have to pay another Â£38 for the form, Â£19 for biometric enrolment (why they let my application progress to that stage when my fee was apparently wrong is beyond me) and Â£5 for passport sized photos (that they also didn't return)?
I'm going to phone them later; at the moment I'm too angry and would probably end up shouting at them which won't get me anywhere.
So I've sent the whole thing back to the case worker who rejected it explaining the situation and hopefully I won't have to restart my application for a mistake that wasn't mine. I just hope that bureaucracy doesn't prevent them doing the right thing.
I'll update when something else inevitably goes wrong...