Sissigogo wrote: ↑
Thu Nov 15, 2018 6:22 pm
I just registered a new account and let you know...I was at Birmingham centre on 13th Nov at 9.00 a.m. The caseworker told me she cannot submit my documents because of a system issue. Then there was another staff noted my appointment number saying she would look at this issue later and let me leave first. I actually had headed back to London already but I thought there was big chance they forgot doing this for me. So I took another 2 hours train back to the centre at 17.00 p.m...as expected, my case hasn’t been submitted yet. But they helped me check and show me on their screen it then was submitted around 17.15 p.m. The next day 10.00 a.m. I received the confirmation from home office that the ILR has been granted...
So if you calling today they said it had a teahnical issue on Tuesday and submission status is ok now. I would say they just submitted it for you..you probably will receive the home office decision tomorrow. If not, you may have to go to the centre talking with them face by face.
The centre staffs are seems extremely nice. But apparently they didn’t have training at all.
Bugs in the new system
1) no confirmation for the completion of centre submission is sent out; no cut off for the online uploads
2) the staff not checking the original copies, who knows it’s not photoshoped
Congratulations sissigogo and thank you for your time to update.
As you mentioned in your post-
the caseworker told me he cannot submit my documents because of a system issue, this had happened to me as well. they asked me to wait and after after a while I checked with a UKVI staff who was present there. This person told me that it has submitted but no proof or confirmation!
But they helped me check and show me on their screen it then was submitted around 17.15 p.m- Did they gave you any confirmation for that?
I received the confirmation from home office- How did you received this confirmation was that an email? Have you received your BRP card?
Bugs in the system - very good observation and hope they will fix it soon.