aerobharath88 wrote: ↑Fri Nov 23, 2018 2:47 pm
nihalcastelino wrote: ↑Fri Nov 23, 2018 12:59 pm
i went on Tuesday to B'mgham and had the same scenario, no emails or mails till now
I Went there on Wednesday (21/11/2018). Same story. I think they should really compensate us for all the mental stress we go through. A simple email which some people received is what we need within 24 hours. What is the point of paying extra 600gbp if they cant even set up a consistent email system. this is really disappointing.
Hai Barath88,
I have got the following response from UKVI, Sheffield Home Office) to process re refund for the Super Priority Service:
"Dear Customer
We aim to make a decision on all Super Priority Visa (SPV) applications within 24 working hours of the appointment being completed.
For example, if your appointment is on Friday 21st December at 10:00am, we will aim to make a decision on your application by Monday 24th December, 9:59am.
However this is on the assumption that we have all the required evidence to make a decision.
Decision notifications can be sent to the email address you have used to submit your application. BRP cards (if your application is successful) will be delivered to you via courier within 5 – 10 working days.
If we are unable to make a decision within the service standard you have paid for i.e. SPV, you may make a formal request for the return of the priority portion of the fee. You would not be refunded the entire application fee.
Regards,
Central Operations Team"
Hope this would be helpful for people to apply for SPV service in the future. There is a possibility to get a future refund