Following government guidelines and Public Health England advice on COVID-19, UKVCAS, in conjunction with UKVI, will begin a controlled, phased re-opening of Service Points from 1 June 2020.
Our priority remains the safety of customers and staff and to ensure we deliver an effective service that meets public health guidelines. This means that initially we can only offer our service at a reduced number of locations, and at a lower capacity than usual. We understand that this may affect your booking and it may not be possible for you to attend an appointment at one of the re-opened sites. We appreciate your patience as we work with UKVI to resume the service safely.
The government’s response to COVID-19 has meant that many customers who had an existing appointment, prior to the suspension of the service, have had their appointments postponed. With the agreement of UKVI, we will be sending all those customers an email explaining the next steps they need to take to rebook their appointment. Please ensure you rebook your appointment as soon as you receive this email.