UKVCAS Super Priority Service

[manish7490]

Hi Guys,
I applied for my Set 0 Tier 2 to ILR on 23rd December and biometric on 27th December using super priority. No reply till now. I was a bit worried because I used last 3 months electronic bank statements but without any stamp/signature from the bank. Do you guys think it will be a problem or has anyone done this and got their ILR approved ? The bank statement had all the information needed in the guidance though.
Thanks in advance

My friend applied on the 28th and got his approval on 2nd Jan.(set o Tier 2 5 year route). But they asked for his bank statements coz he only attached 1 month (don't ask me why). He got an email from caseworker on 2nd jan and he submitted it on that day, 3 hours later he got his approval and got his BRP and decision letter yesterday and today respectively.

I would say, you should be getting it next week. As HO/UKVI is now processing pretty fast.

Unlike me and some others, I have been waiting since 1st December!!!!!

I did biometrics on 23rd Dec, SETO, Tier 2 General, Same employer, super priority service....still waiting to hear........very depressing, cant even sleep properly due to this delay...

[vibe123]

I did biometrics on 23rd Dec, SETO, Tier 2 General, Same employer, super priority service....still waiting to hear........very depressing, cant even sleep properly due to this delay...
[/quote]

Hi Manish,
I understand this is very frustrating and I am stressed too. Did you call them for an update because you have passed the '5 working days' standard ? I called them and they asked me to call on Monday if I don't receive any response by today.

[mjuk]

Do you have a number to call on?

[CR001]

Do you have a number to call on?

Do yourself a favour and read the whole thread. This information has been posted multiple times, particularly for you in the quoted post below, after you last asked for the same I formation!!!

I just got off the phone with UKVI (helpline) re: super priority. Here is what I found out about Set(m):

- It is possible for your visa to be approved in the 28 days prior to your "qualifying date" (that is the date on which you reach your time requirement in the UK). So if your qualifying date is 12 February and you can submit your application on 15 Jan, you can be approved between 15 Jan and 12 Feb.
- Your application should be approved in 24 hours
- You should receive your BRP within 3-5 working days after your approval.

The helpline had no wait, had really nice people working for it, and they could answer the questions that I had about my particular situation (timing of application). I would highly recommend it.

Can you please share the number? Do they give any details on the pending cases by any chance?

I highly doubt it.
This is the website to find out the correct number: https://www.gov.uk/contact-ukvi-inside-outside-uk

[frmglasgow]

Hi Guys,

- I made an SET LR application (Super Priority) on 18th December and got email confirmation from Home Office that application has been received.
- Attended Sopra Steria on 22nd December.
- After the appointment, I did not get any kind of email from home office regarding outcome of the application.
- Got decision letter delivered by Royal Mail on 31st December, however I found that caseworker made the decision on 24th December.
- Got email from DX for the delivery of BRP on 3rd January.
- I am academic and was on Student visa, Tier 4 and Tier 2 with same employer so my case was straight forward.

I wish you all the best with your applications and plans ahead.
Best wishes!

@frmglasgow, I am assuming you had 1 or more passports. Did you upload scanned copies of all the pages in all of your passport(s) or the just the pages with stamps and visas? I want to find out the best way to manage all the scanned copies of the passports i have and that of my family as well.

Hey,

I had 3 passports and the latest one was new without any stamps. Despite that I scanned and uploaded all pages from my 3 passports along with 2 passports of my spouse. When you will go for appointment, the guy over there will only scan your latest passport and only those pages that have stamps on.

In addition, can you outline the list of documents you submitted to supporting the "my other reasons to stay in the UK" question please. Thanks

Hey,

I am academic and I listed my research/job as primarily reason to stay in UK, hence provided my employment letter, secondly I listed my Mortgage/Home another reason to stay in UK.

Goodluck to your application.

[mateen123]

Hi Guys

How are you able to book the Super priority service. Will you see this option on Home office website or UKVCAS website.

On the Home Office application I see only two options

1) new service and 2) existing service

When I click New service I dont get any option of Super priority nor on the exisrting service. Please guide me quite tense as the due date is coming soon and I cant seem to find a way.

[rivercam]

Hi Guys

How are you able to book the Super priority service. Will you see this option on Home office website or UKVCAS website.

On the Home Office application I see only two options

1) new service and 2) existing service

When I click New service I dont get any option of Super priority nor on the exisrting service. Please guide me quite tense as the due date is coming soon and I cant seem to find a way.

First you choose new service then go ahead and fill the application.

At the very end of application process, after you hit the declaration then you will be presented with standard/super priority with appropriate fees to pay.

[kiwijane123]

@frmglasgow, I am assuming you had 1 or more passports. Did you upload scanned copies of all the pages in all of your passport(s) or the just the pages with stamps and visas? I want to find out the best way to manage all the scanned copies of the passports i have and that of my family as well.

Hey,

I had 3 passports and the latest one was new without any stamps. Despite that I scanned and uploaded all pages from my 3 passports along with 2 passports of my spouse. When you will go for appointment, the guy over there will only scan your latest passport and only those pages that have stamps on.

In addition, can you outline the list of documents you submitted to supporting the "my other reasons to stay in the UK" question please. Thanks

Hey,

I am academic and I listed my research/job as primarily reason to stay in UK, hence provided my employment letter, secondly I listed my Mortgage/Home another reason to stay in UK.

Goodluck to your application.

@frmglasgow, congrats on getting ILR!

I am preparing my application for ILR (long residence) too and have a question about the employment letter and mortgage evidence you provided.

I've completed a 'dummy' application online and on the document checklist there is no request for a letter from the employer or mortgage evidence; can I assume you added these in order to strengthen your application?

I am planning to change jobs after I get ILR (as in, hand in my notice the day after ILR is granted because I already have an offer from another employer).

At the time of application, my current employer should be able to issue me with a letter confirming I am working for them and will continue to do so. It might raise questions when I request such a letter though because my Tier 2 is still valid for 3 years.

So my preference is to not ask my employer for a letter to support ILR in case they ask why, at which point they might guess that I am intending to change jobs and refuse to/become legally not able to issue me with a letter if they know I am leaving.

You mentioned that it was a 'simple' application because you were staying with your employer, I am wondering whether my application will be considered less simple if I cannot demonstrate that I am staying.

So my question is, was this letter a mandatory part of your application and if not, do you think it helped to include it?

[swallowtale]

Hi, I Just wanted to share my experience so far using the super priority service.

Route: ILR via Long term residence route
Online application submitted (by my solicitor) :4th Dec 2018
Biometric appointment at London premium lounge : 20th Dec 2018 @ 10.00 a.m.
They had broadband problem and I had to wait for it to be solved. So I left there around 12pm.

No email or letter confirmation whatsoever after submitting the documents and biometric.

Two HO letter received: 31st Dec 2018
The first letter was dated 24th Dec says ' Your application is valid but need further inquiry bra bra bra...'
The second letter was dated 27th Dec and says ' Your ILR has been approved and your BRP will be with you in 7 working days.'


BRP received: still waiting:(

I was confused by receiving two letters on the same day but it seems that my ILR has been granted after further inquiry. Because of this maybe tricky to ask HO refund for priority service but my solicitor will be back in her office from holiday tomorrow so I will just double check with her.

Good luck everyone!

[bibi2]

Hi, I Just wanted to share my experience so far using the super priority service.

Route: ILR via Long term residence route
Online application submitted (by my solicitor) :4th Dec 2018
Biometric appointment at London premium lounge : 20th Dec 2018 @ 10.00 a.m.
They had broadband problem and I had to wait for it to be solved. So I left there around 12pm.

No email or letter confirmation whatsoever after submitting the documents and biometric.

Two HO letter received: 31st Dec 2018
The first letter was dated 24th Dec says ' Your application is valid but need further inquiry bra bra bra...'
The second letter was dated 27th Dec and says ' Your ILR has been approved and your BRP will be with you in 7 working days.'


BRP received: still waiting:(

I was confused by receiving two letters on the same day but it seems that my ILR has been granted after further inquiry. Because of this maybe tricky to ask HO refund for priority service but my solicitor will be back in her office from holiday tomorrow so I will just double check with her.

Good luck everyone!

PLEASE demand (not request) a refund. A decision or a letter informing you that they need more time to consider the application (further enquiries) had to be dispatched by 12pm 21 Dec. They failed to meet the service standard. Don't forget to mention in your complaint letter/email that that the further enquiry letter had to be dispatched within 24 hours too.

[bibi2]

Hey,

I had 3 passports and the latest one was new without any stamps. Despite that I scanned and uploaded all pages from my 3 passports along with 2 passports of my spouse. When you will go for appointment, the guy over there will only scan your latest passport and only those pages that have stamps on.

In addition, can you outline the list of documents you submitted to supporting the "my other reasons to stay in the UK" question please. Thanks

Hey,

I am academic and I listed my research/job as primarily reason to stay in UK, hence provided my employment letter, secondly I listed my Mortgage/Home another reason to stay in UK.

Goodluck to your application.

@frmglasgow, congrats on getting ILR!

I am preparing my application for ILR (long residence) too and have a question about the employment letter and mortgage evidence you provided.

I've completed a 'dummy' application online and on the document checklist there is no request for a letter from the employer or mortgage evidence; can I assume you added these in order to strengthen your application?

I am planning to change jobs after I get ILR (as in, hand in my notice the day after ILR is granted because I already have an offer from another employer).

At the time of application, my current employer should be able to issue me with a letter confirming I am working for them and will continue to do so. It might raise questions when I request such a letter though because my Tier 2 is still valid for 3 years.

So my preference is to not ask my employer for a letter to support ILR in case they ask why, at which point they might guess that I am intending to change jobs and refuse to/become legally not able to issue me with a letter if they know I am leaving.

You mentioned that it was a 'simple' application because you were staying with your employer, I am wondering whether my application will be considered less simple if I cannot demonstrate that I am staying.

So my question is, was this letter a mandatory part of your application and if not, do you think it helped to include it?

You probably won't need an employer letter especially if you can provide all previous passports. If you are on a tier 2 permit, you may like include couple of your payslips or P60s. You can also obtain a letter from employer without telling them why you need it (or say that you need it for bank, Schengen visa, etc).

[docshami]

ILR (Set O) application.
Submitted @Manchester Library - 26th NOVEMBER
2018.

This weekend has been the ‘LONGEST’ ever...
The only reason to go did Suped priority, was to avoid this debacle.
Good that many are receiving a decision quicker and their BRPs...

1) How many are pending yet to hear any update from the month of November, please?

2) If there aren’t many left fm November, need to involve my MP ASAP to excavate my file

Many tnx...

Thanks.

[saimajaan]

ILR (Set O) application.
Submitted @Manchester Library - 26th NOVEMBER
2018.

This weekend has been the ‘LONGEST’ ever...
The only reason to go did Suped priority, was to avoid this debacle.
Good that many are receiving a decision quicker and their BRPs...

1) How many are pending yet to hear any update from the month of November, please?

2) If there aren’t many left fm November, need to involve my MP ASAP to excavate my file

Many tnx...

Thanks.

u r not alone im here too

[badhodor]

ILR (Set O) application.
Submitted @Manchester Library - 26th NOVEMBER
2018.

This weekend has been the ‘LONGEST’ ever...
The only reason to go did Suped priority, was to avoid this debacle.
Good that many are receiving a decision quicker and their BRPs...

1) How many are pending yet to hear any update from the month of November, please?

2) If there aren’t many left fm November, need to involve my MP ASAP to excavate my file

Many tnx...

Thanks.

u r not alone im here too

Waiting since 1st December as well. You are not alone.

[dilse4srk]

I have just managed to submit super priority application. Also i got free app in croydon after 2 weeks. I have one question. The list of document which is given to me includes finance tab aswel. If im applying set lr do i still need to give bank statements if so please tell me for how many months
So far i submitted
Life in uk test
Degree
Wife and daughterz british passp
Child birth cert
All my previous passpp wd stamp pages
Cohabitation
Cover letter
Brp current

Am i missin anything. Moderators plz reply

[madihaali_304]

ILR (Set O) application.
Submitted @Manchester Library - 26th NOVEMBER
2018.

This weekend has been the ‘LONGEST’ ever...
The only reason to go did Suped priority, was to avoid this debacle.
Good that many are receiving a decision quicker and their BRPs...

1) How many are pending yet to hear any update from the month of November, please?

2) If there aren’t many left fm November, need to involve my MP ASAP to excavate my file

Many tnx...

Thanks.

I'll still waiting since the 28th Nov - hoping this week is the week for us!

[emerge123]

ILR (Set O) application.
Submitted @Manchester Library - 26th NOVEMBER
2018.

This weekend has been the ‘LONGEST’ ever...
The only reason to go did Suped priority, was to avoid this debacle.
Good that many are receiving a decision quicker and their BRPs...

1) How many are pending yet to hear any update from the month of November, please?

2) If there aren’t many left fm November, need to involve my MP ASAP to excavate my file

Many tnx...

Thanks.

I'll still waiting since the 28th Nov - hoping this week is the week for us!

I am waiting for mine as well. Submitted on 29th Nov. *fingers crossed*

[bibi2]

Priority: you pay less (£2999) and get decision in 2 hours.
SUPER priority: you pay more (£3018) and you may get a decision after a week of silence or after 2 months.

Home Office contracts are jokes, as much as other departments' contracts are. E.g. a £14m contract with a ferry company with no ferries!

[mumbai2003]

Hi All,

Please find below the timeline for my wife's ILR Set (m) visa application

Submmision Date: 31st December 2018
Criteria: ILR Set (m)
Application Type: Super Priority
Appointment: 09:30 on 5th January 2019
Location: Premium Lounge London
Decision Date: 7th January 2019
Decision Delivery: Email
BRP & Confirmation Letter: Avaited

A huge burden has been lifted and can now look forward to the future without anymore hassle

[kchakrabarty]

Hi All,

Please find below the timeline for my wife's ILR Set (m) visa application

Submmision Date: 31st December 2018
Criteria: ILR Set (m)
Application Type: Super Priority
Appointment: 09:30 on 5th January 2019
Location: Premium Lounge London
Decision Date: 7th January 2019
Decision Delivery: Email
BRP & Confirmation Letter: Avaited

A huge burden has been lifted and can now look forward to the future without anymore hassle

Hi Mumbai2003,

First of all congratulations for you wife's ILR SET(M) application. My wife's ILR SET(M) application is going to be done in the next week or so. Can you please share your experience of applying online, any quirks that I need to be aware of? Also, can you please provide me with a list of documents you used/uploaded online for the application?

Your help in this matter will be really appreciated!

Regards,

KChakrabarty

[qwmm]

I'm with you.

Waiting since 4th Dec.

ILR (Set O) application.
Submitted @Manchester Library - 26th NOVEMBER
2018.

This weekend has been the ‘LONGEST’ ever...
The only reason to go did Suped priority, was to avoid this debacle.
Good that many are receiving a decision quicker and their BRPs...

1) How many are pending yet to hear any update from the month of November, please?

2) If there aren’t many left fm November, need to involve my MP ASAP to excavate my file

Many tnx...

Thanks.

[groot05]

Hi all,

Below is my SET(LR) application timeline

Online application submitted : 04th Dec 2018
Biometric application date : 21st Dec 2018
Application center : Croydon (8 am)
Decision letter received : 31st Dec 2018
BRP received : 04th Jan 2019

I was very frustrated over the wait during the holiday period, otherwise an OK experience.

Happy to answer any questions.

[mjuk]

It's amazing how useless the UKVI hotline is. I called them twice this morning and all they say is call again after 5 working days, basically keep kicking the can down the road and hope for the best.

Can imagine how/why applications can't be processed in the order're received.

[manish7490]

It's amazing how useless the UKVI hotline is. I called them twice this morning and all they say is call again after 5 working days, basically keep kicking the can down the road and hope for the best.

Can imagine how/why applications can't be processed in the order're received.

Even I have escalated my case few times and always got below reply.

I am sorry that your case is outside of the published service standards. We aim to complete all applications within the 24 hour service standard. However, where we are not able to do this we will complete the application as quickly as possible. If the delay in making the decision is due to UKVI, we will refund the super priority service fee. The team will be in touch once they have made a decision.

Please note the onus is upon individual customers to ensure that they satisfy the requirements set out in the guidance material. The guidance material accompanies each and every application form. UK Visas and Immigration is not able to give, indicate or advise upon the outcome of any such application prior to it being given full and careful consideration.

Directing you to the guidance material is the only advice we can give you. If you need any further help you should seek independent immigration advice. Immigration advisers can help you with immigration matters, including completion of forms and representing you at a tribunal. The Office of the Immigration Services Commissioner (OISC) regulates immigration advisers, which mean they must meet certain standards.

Please see the below link to find an immigration adviser:

https://www.gov.uk/find-an-immigration-adviser

From the trend, it seems like UKVI are processing super priority applications on urgent basis ( which should be case) however they are not putting much focus of cases which have already missed the super priority deadline, so if its 1 day late or 30 days late, the outcome is the refund in both cases.

I dont know how to emphasize this to the front line customer care of UKVi as they have very little control and visibility of this dark system of operations of UKVI.......very sadly let down.....dont know what else to do here.....

[dilse4srk]

Hi all,

Below is my SET(LR) application timeline

Online application submitted : 04th Dec 2018
Biometric application date : 21st Dec 2018
Application center : Croydon (8 am)
Decision letter received : 31st Dec 2018
BRP received : 04th Jan 2019

I was very frustrated over the wait during the holiday period, otherwise an OK experience.

Happy to answer any questions.

Hi,
congrats on getting your ILR. Will really appreciate if you could please let me know if you also submitted bank statements to support your long residency application. i submitting my application last night and got the appointment after 2 weeks. Following are the documents i have submitted online

Life in uk test
Degree
Wife and daughterz british passp
Child birth cert
All my previous passpp wd stamp pages
Cohabitation
Cover letter
Brp current
employment letter
consent form
marriage certificate