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UKVCAS Super Priority Service

General UK immigration & work permits; don't post job search or family related topics!

Please use this section of the board if there is no specific section for your query.

Moderators: Casa, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, archigabe, Administrator

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MM75
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Posts: 4
Joined: Mon Jan 07, 2019 9:27 pm
Pakistan

Re: UKVCAS Super Priority Service

Post by MM75 » Tue Jan 08, 2019 12:53 pm

Hi All

My application Tier 2 Set 0
Please some one can help to clarify this.

Do I need to bring print out of the online application to my appointment?
Do the online application download need to uploaded to UKVCAS documents?

Thanks

vibe123
Newbie
Posts: 42
Joined: Sun Dec 02, 2018 12:09 am
India

Re: UKVCAS Super Priority Service

Post by vibe123 » Tue Jan 08, 2019 1:05 pm

MM75 wrote:
Tue Jan 08, 2019 12:53 pm
Hi All

My application Tier 2 Set 0
Please some one can help to clarify this.

Do I need to bring print out of the online application to my appointment?
Do the online application download need to uploaded to UKVCAS documents?

Thanks
Your application is submitted online so you don't have to do that

Cherrim
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Philippines

Re: UKVCAS Super Priority Service

Post by Cherrim » Tue Jan 08, 2019 1:19 pm

This forum has been a great help whilst preparing the required documents for my ILR application. Thought I'd share my timeline.
Date online form submitted: 18/12/18
Biometrics and UKVCAS appointment in Croydon: 31/12/18 at 9am. The entire process took about 15minutes.
Email confirming grant of ILR received the same day at 3PM.
Delivery of BRP:still waiting

I've uploaded all documents prior to the appointment date and I did not purchase the extra document checking service.

cja_1234
Newbie
Posts: 35
Joined: Wed Dec 05, 2018 5:16 pm

Re: UKVCAS Super Priority Service

Post by cja_1234 » Tue Jan 08, 2019 1:44 pm

Anyone (apart from a few lucky ones on this post) who enrolled biometrics 26 Nov - 1 Dec still waiting?
I applied for SET(O) using Super Priority at Manchester Library on 1 Dec.
After numerous escalations, contacting MP and also sending emails to complaints department, still no news for me.

RY83
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Posts: 21
Joined: Mon Dec 17, 2018 4:21 pm
India

Re: UKVCAS Super Priority Service

Post by RY83 » Tue Jan 08, 2019 1:51 pm

cja_1234 wrote:
Tue Jan 08, 2019 1:44 pm
Anyone (apart from a few lucky ones on this post) who enrolled biometrics 26 Nov - 1 Dec still waiting?
I applied for SET(O) using Super Priority at Manchester Library on 1 Dec.
After numerous escalations, contacting MP and also sending emails to complaints department, still no news for me.
Hi Cja

I am waiting since 8th December. Tried everything 3 times escalation calls, email to MP and complaint email but no news so far. Yesterday received a generic email saying that your application is under consideration and and we expect to make a decision within 6 months of the date of your application, which is our service standard" which doesn't make sense at all after one month. I haven't received any email from HO asking for any further information. Not sure what is going on. Mine was very simple and straight forward application: ILR through 5 year tier 2 (general) route Set(0). Previous to that i was on Post study work visa. Have got two master's degrees from UK. Every time calling customer service is useless.

madihaali_304
Junior Member
Posts: 53
Joined: Wed Nov 28, 2018 11:49 am
Pakistan

Re: UKVCAS Super Priority Service

Post by madihaali_304 » Tue Jan 08, 2019 1:54 pm

cja_1234 wrote:
Tue Jan 08, 2019 1:44 pm
Anyone (apart from a few lucky ones on this post) who enrolled biometrics 26 Nov - 1 Dec still waiting?
I applied for SET(O) using Super Priority at Manchester Library on 1 Dec.
After numerous escalations, contacting MP and also sending emails to complaints department, still no news for me.
I'm still waiting, appointment was on 28th Nov and was a pretty simple Tier 2G to ILR 5 year route. Starting to get pretty fed up with these muppets now!

preet8899
Junior Member
Posts: 55
Joined: Thu Dec 27, 2018 1:53 pm

Re: UKVCAS Super Priority Service

Post by preet8899 » Tue Jan 08, 2019 1:55 pm

RY83 wrote:
Tue Jan 08, 2019 1:51 pm
cja_1234 wrote:
Tue Jan 08, 2019 1:44 pm
Anyone (apart from a few lucky ones on this post) who enrolled biometrics 26 Nov - 1 Dec still waiting?
I applied for SET(O) using Super Priority at Manchester Library on 1 Dec.
After numerous escalations, contacting MP and also sending emails to complaints department, still no news for me.
Hi Cja

I am waiting since 8th December. Tried everything 3 times escalation calls, email to MP and complaint email but no news so far. Yesterday received a generic email saying that your application is under consideration and and we expect to make a decision within 6 months of the date of your application, which is our service standard" which doesn't make sense at all after one month. I haven't received any email from HO asking for any further information. Not sure what is going on. Mine was very simple and straight forward application: ILR through 5 year tier 2 (general) route Set(0). Previous to that i was on Post study work visa. Have got two master's degrees from UK. Every time calling customer service is useless.
Did you hear anything back from the MP?

badhodor
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Posts: 104
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Mood:
India

Re: UKVCAS Super Priority Service

Post by badhodor » Tue Jan 08, 2019 2:04 pm

cja_1234 wrote:
Tue Jan 08, 2019 1:44 pm
Anyone (apart from a few lucky ones on this post) who enrolled biometrics 26 Nov - 1 Dec still waiting?
I applied for SET(O) using Super Priority at Manchester Library on 1 Dec.
After numerous escalations, contacting MP and also sending emails to complaints department, still no news for me.
Exactly in the same boat as you.
Appointment on 1st Dec - croydon - Tier 2 - 5 year route (Set (O).
Complained to UKVI on 17th
Complained to MP on 19th.

Called MP on 7th and on 8th. Was told someone will call back, so far nothing and still waiting.

preet8899
Junior Member
Posts: 55
Joined: Thu Dec 27, 2018 1:53 pm

Re: UKVCAS Super Priority Service

Post by preet8899 » Tue Jan 08, 2019 2:08 pm

For a while it seemed like they were clearing out the backlogs but now it seems to have slowed down again.
Newer applications are being processed within 24 hours - now I think I should have waited till Jan.

RY83
Newly Registered
Posts: 21
Joined: Mon Dec 17, 2018 4:21 pm
India

Re: UKVCAS Super Priority Service

Post by RY83 » Tue Jan 08, 2019 2:14 pm

preet8899 wrote:
Tue Jan 08, 2019 1:55 pm
RY83 wrote:
Tue Jan 08, 2019 1:51 pm
cja_1234 wrote:
Tue Jan 08, 2019 1:44 pm
Anyone (apart from a few lucky ones on this post) who enrolled biometrics 26 Nov - 1 Dec still waiting?
I applied for SET(O) using Super Priority at Manchester Library on 1 Dec.
After numerous escalations, contacting MP and also sending emails to complaints department, still no news for me.
Hi Cja

I am waiting since 8th December. Tried everything 3 times escalation calls, email to MP and complaint email but no news so far. Yesterday received a generic email saying that your application is under consideration and and we expect to make a decision within 6 months of the date of your application, which is our service standard" which doesn't make sense at all after one month. I haven't received any email from HO asking for any further information. Not sure what is going on. Mine was very simple and straight forward application: ILR through 5 year tier 2 (general) route Set(0). Previous to that i was on Post study work visa. Have got two master's degrees from UK. Every time calling customer service is useless.
Did you hear anything back from the MP?
No, unfortunately I didn't hear anything from MP.

surfsumi
Junior Member
Posts: 57
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Location: LONDON
Mood:

Re: UKVCAS Super Priority Service

Post by surfsumi » Tue Jan 08, 2019 2:16 pm

Date of application: 31 Dec SET LR
Bio metrics at sopra : 11am 04 Jan.
Confirmation / notification : still waiting
BRP : Still waiting.
it has been two days already already but I still can access UKVCAS & still can amend ( not amended them though) document I uploaded. has anyone got similar experience...? please reply . thank you.
SURESH

preet8899
Junior Member
Posts: 55
Joined: Thu Dec 27, 2018 1:53 pm

Re: UKVCAS Super Priority Service

Post by preet8899 » Tue Jan 08, 2019 2:19 pm

surfsumi wrote:
Tue Jan 08, 2019 2:16 pm
Date of application: 31 Dec SET LR
Bio metrics at sopra : 11am 04 Jan.
Confirmation / notification : still waiting
BRP : Still waiting.
it has been two days already already but I still can access UKVCAS & still can amend ( not amended them though) document I uploaded. has anyone got similar experience...? please reply . thank you.
There were few posts regarding this from members.
Even though we can access the UKVCAS system and see the option for amending that has no effect as the application has been submitted already.

qwmm
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Posts: 15
Joined: Sat Jun 16, 2018 10:06 pm
China

Re: UKVCAS Super Priority Service

Post by qwmm » Tue Jan 08, 2019 2:37 pm

Waiting since 4th Dec.

My case is Tier 2 to Tier 2 switch, which should be the most straightforward case.

Sigh.
cja_1234 wrote:
Tue Jan 08, 2019 1:44 pm
Anyone (apart from a few lucky ones on this post) who enrolled biometrics 26 Nov - 1 Dec still waiting?
I applied for SET(O) using Super Priority at Manchester Library on 1 Dec.
After numerous escalations, contacting MP and also sending emails to complaints department, still no news for me.

Timothy Tao
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Posts: 46
Joined: Tue Nov 13, 2018 2:25 pm
Location: UK
Mood:
Contact:
China

Re: UKVCAS Super Priority Service

Post by Timothy Tao » Tue Jan 08, 2019 3:27 pm

Dear old friends in this thread,

I had a short break during the xmas/new year time and expecting to get some news on my application but there is not any. Just read through all the post from page 33 to 67.

Thanks @oldmankensey for listing all people's application status and congratulations for getting your visa in the end!

Thanks @badhodor for keep updating us on what you did and hope you can get your visa soon!

Not sure about the others @FarooqShah86 @saimajaan @ecu-daba @qwmm @avishekm what is the status of your application?

Myself have been waiting since 28 Nov 2018 submitted via super priority SET (O) ILR

I have also escalated 3 times but this is just useless as I can see from you all and my own experience.

I email my local MP again today, hoping he can do something.

I have not wrote to complain to the HO thinking that it won't help, but will do today.

I am happy to discuss with you further on what we should do (together) regarding this matter, even face to face in London.

My email address is email address removed by moderator

Happy New Year all! Best wishes!

docshami
Newly Registered
Posts: 25
Joined: Tue Dec 25, 2018 6:31 am
India

Re: UKVCAS Super Priority Service

Post by docshami » Tue Jan 08, 2019 3:34 pm

preet8899 wrote:
Tue Jan 08, 2019 2:08 pm
For a while it seemed like they were clearing out the backlogs but now it seems to have slowed down again.
Newer applications are being processed within 24 hours - now I think I should have waited till Jan.


Exactly what I’ve been thinking...cursing myself for applying it in November end 😫...but how on earth, can that become a disqualification 🧐

Had a bit of hope when few who applied in Nov/early Dec started to get their outcomes...but now it seems like they have kept the rest to the 6-month pile 😒

Even mailing MPs has not proved useful for many - likely coz MPs haven’t received the whole picture that it’s not a single case but loads of cases not going according to T&Cs of the service....

How about those affected in this transition period (when HO introduced the new front desk) - 24th Nov to 10th Dec - super Priority applicants join hands and send a mass petition

1) to the Home Secretary ? Or to the Leader of Opposition ?? Or,

2) to the Press (eg: BBC)- but not sure if FT report made much impact.

All pls reply (could discuss with ur solicitors too) and let’s go forwards accordingly...what do u think ?

NB: mine is a straight forward 5 yr Set(O) case and I have a new job to change to...delay in this would jeopardise my new job 😩...I’m sure many would have such pressing issues to sort...

ghk123
Newly Registered
Posts: 1
Joined: Tue Jan 08, 2019 2:57 pm

Re: UKVCAS Super Priority Service

Post by ghk123 » Tue Jan 08, 2019 3:39 pm

[quote=qwmm post_id=1726001 time=1546958279 user_id=197061]
Waiting since 4th Dec.

My case is Tier 2 to Tier 2 switch, which should be the most straightforward case.

Sigh.

Hi,

I have done my biometrics in Reading centre under super priority service under tier2 general change of employment category on 5th January. still no news,

docshami
Newly Registered
Posts: 25
Joined: Tue Dec 25, 2018 6:31 am
India

Re: UKVCAS Super Priority Service

Post by docshami » Tue Jan 08, 2019 3:40 pm

Timothy Tao wrote:
Tue Jan 08, 2019 3:27 pm
Dear old friends in this thread,

I had a short break during the xmas/new year time and expecting to get some news on my application but there is not any. Just read through all the post from page 33 to 67.

Thanks @oldmankensey for listing all people's application status and congratulations for getting your visa in the end!

Thanks @badhodor for keep updating us on what you did and hope you can get your visa soon!

Not sure about the others @FarooqShah86 @saimajaan @ecu-daba @qwmm @avishekm what is the status of your application?

Myself have been waiting since 28 Nov 2018 submitted via super priority SET (O) ILR

I have also escalated 3 times but this is just useless as I can see from you all and my own experience.

I email my local MP again today, hoping he can do something.

I have not wrote to complain to the HO thinking that it won't help, but will do today.

I am happy to discuss with you further on what we should do (together) regarding this matter, even face to face in London.

My email address is email address removed by moderator

Happy New Year all! Best wishes!
Good timing...Yes, indeed.
My Bio were submitted on 24th Nov...except for four generic replies, no case/ specific replies...

Acting together should be the priority 👍

madihaali_304
Junior Member
Posts: 53
Joined: Wed Nov 28, 2018 11:49 am
Pakistan

Re: UKVCAS Super Priority Service

Post by madihaali_304 » Tue Jan 08, 2019 3:43 pm

I just called the so called customer service and they have processed yet another 'referral' for my application and said I should hear back within 5 working days. I'm sure there's little use of doing this but not sure what else I can do while I wait! :cry:

manish7490
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Posts: 20
Joined: Fri Dec 21, 2018 3:59 pm
India

Re: UKVCAS Super Priority Service

Post by manish7490 » Tue Jan 08, 2019 3:45 pm

docshami wrote:
Tue Jan 08, 2019 3:40 pm
Timothy Tao wrote:
Tue Jan 08, 2019 3:27 pm
Dear old friends in this thread,

I had a short break during the xmas/new year time and expecting to get some news on my application but there is not any. Just read through all the post from page 33 to 67.

Thanks @oldmankensey for listing all people's application status and congratulations for getting your visa in the end!

Thanks @badhodor for keep updating us on what you did and hope you can get your visa soon!

Not sure about the others @FarooqShah86 @saimajaan @ecu-daba @qwmm @avishekm what is the status of your application?

Myself have been waiting since 28 Nov 2018 submitted via super priority SET (O) ILR

I have also escalated 3 times but this is just useless as I can see from you all and my own experience.

I email my local MP again today, hoping he can do something.

I have not wrote to complain to the HO thinking that it won't help, but will do today.

I am happy to discuss with you further on what we should do (together) regarding this matter, even face to face in London.

My email address is email address removed by moderator

Happy New Year all! Best wishes!
Good timing...Yes, indeed.
My Bio were submitted on 24th Nov...except for four generic replies, no case/ specific replies...

Acting together should be the priority 👍
I would say the same, how should we proceed ? can we do a whatsapp group ?
I submitted SET O, from Tier 2 general, Super priority on 19th Dec, no update, escalated many times.

User avatar
CR001
Moderator
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Location: London
Mood:
South Africa

Re: UKVCAS Super Priority Service

Post by CR001 » Tue Jan 08, 2019 3:48 pm

manish7490 wrote:
Tue Jan 08, 2019 3:45 pm
docshami wrote:
Tue Jan 08, 2019 3:40 pm
Timothy Tao wrote:
Tue Jan 08, 2019 3:27 pm
Dear old friends in this thread,

I had a short break during the xmas/new year time and expecting to get some news on my application but there is not any. Just read through all the post from page 33 to 67.

Thanks @oldmankensey for listing all people's application status and congratulations for getting your visa in the end!

Thanks @badhodor for keep updating us on what you did and hope you can get your visa soon!

Not sure about the others @FarooqShah86 @saimajaan @ecu-daba @qwmm @avishekm what is the status of your application?

Myself have been waiting since 28 Nov 2018 submitted via super priority SET (O) ILR

I have also escalated 3 times but this is just useless as I can see from you all and my own experience.

I email my local MP again today, hoping he can do something.

I have not wrote to complain to the HO thinking that it won't help, but will do today.

I am happy to discuss with you further on what we should do (together) regarding this matter, even face to face in London.

My email address is email address removed by moderator

Happy New Year all! Best wishes!
Good timing...Yes, indeed.
My Bio were submitted on 24th Nov...except for four generic replies, no case/ specific replies...

Acting together should be the priority 👍
I would say the same, how should we proceed ? can we do a whatsapp group ?
I submitted SET O, from Tier 2 general, Super priority on 19th Dec, no update, escalated many times.
If ANY further form of personal contact information is posted again this topic it will be locked and members will start having their access restricted.!!!

Ranting about a new service with obvious teething problems does not mean the forum rules can or should be ignored!!!
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

docshami
Newly Registered
Posts: 25
Joined: Tue Dec 25, 2018 6:31 am
India

Re: UKVCAS Super Priority Service

Post by docshami » Tue Jan 08, 2019 3:52 pm

manish7490 wrote:
Tue Jan 08, 2019 3:45 pm
docshami wrote:
Tue Jan 08, 2019 3:40 pm
Timothy Tao wrote:
Tue Jan 08, 2019 3:27 pm
Dear old friends in this thread,

I had a short break during the xmas/new year time and expecting to get some news on my application but there is not any. Just read through all the post from page 33 to 67.

Thanks @oldmankensey for listing all people's application status and congratulations for getting your visa in the end!

Thanks @badhodor for keep updating us on what you did and hope you can get your visa soon!

Not sure about the others @FarooqShah86 @saimajaan @ecu-daba @qwmm @avishekm what is the status of your application?

Myself have been waiting since 28 Nov 2018 submitted via super priority SET (O) ILR

I have also escalated 3 times but this is just useless as I can see from you all and my own experience.

I email my local MP again today, hoping he can do something.

I have not wrote to complain to the HO thinking that it won't help, but will do today.

I am happy to discuss with you further on what we should do (together) regarding this matter, even face to face in London.

My email address is email address removed by moderator

Happy New Year all! Best wishes!
Good timing...Yes, indeed.
My Bio were submitted on 24th Nov...except for four generic replies, no case/ specific replies...

Acting together should be the priority 👍
I would say the same, how should we proceed ? can we do a whatsapp group ?
I submitted SET O, from Tier 2 general, Super priority on 19th Dec, no update, escalated many times.
Does the rules of this forum allow us to send contact details through ?? If yes, then we could share our mob numbers and discuss what further...ridiculous.

praveenv
Newly Registered
Posts: 16
Joined: Tue Aug 04, 2015 11:00 pm

Re: UKVCAS Super Priority Service

Post by praveenv » Tue Jan 08, 2019 3:59 pm

praveenv wrote:
Mon Jan 07, 2019 1:16 pm
praveenv wrote:
Fri Jan 04, 2019 12:37 pm
Hi,

Application submitted: 08 - dec-18
Biometrics done : 19-dec-18 @ mark lane premium
Service : set (o) super priority

No communication , decision or letter from home office yet.
Called UK V&I to get an update. Later got an email saying " We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded"

While it's good to know about refund, does this mean my application is now under 6 months service standard? :-(. Any experience anyone?
Did anyone have such response? Did you get your decision yet? How long did it take after such email or response? Please can you advice?

docshami
Newly Registered
Posts: 25
Joined: Tue Dec 25, 2018 6:31 am
India

Re: UKVCAS Super Priority Service

Post by docshami » Tue Jan 08, 2019 4:13 pm

praveenv wrote:
Tue Jan 08, 2019 3:59 pm
praveenv wrote:
Mon Jan 07, 2019 1:16 pm
praveenv wrote:
Fri Jan 04, 2019 12:37 pm
Hi,

Application submitted: 08 - dec-18
Biometrics done : 19-dec-18 @ mark lane premium
Service : set (o) super priority

No communication , decision or letter from home office yet.
Called UK V&I to get an update. Later got an email saying " We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded"

While it's good to know about refund, does this mean my application is now under 6 months service standard? :-(. Any experience anyone?
Did anyone have such response? Did you get your decision yet? How long did it take after such email or response? Please can you advice?

Got one such mail on 24th...still waiting

docshami
Newly Registered
Posts: 25
Joined: Tue Dec 25, 2018 6:31 am
India

Re: UKVCAS Super Priority Service

Post by docshami » Tue Jan 08, 2019 4:19 pm

docshami wrote:
Tue Jan 08, 2019 3:52 pm
manish7490 wrote:
Tue Jan 08, 2019 3:45 pm
docshami wrote:
Tue Jan 08, 2019 3:40 pm
Timothy Tao wrote:
Tue Jan 08, 2019 3:27 pm
Dear old friends in this thread,

I had a short break during the xmas/new year time and expecting to get some news on my application but there is not any. Just read through all the post from page 33 to 67.

Thanks @oldmankensey for listing all people's application status and congratulations for getting your visa in the end!

Thanks @badhodor for keep updating us on what you did and hope you can get your visa soon!

Not sure about the others @FarooqShah86 @saimajaan @ecu-daba @qwmm @avishekm what is the status of your application?

Myself have been waiting since 28 Nov 2018 submitted via super priority SET (O) ILR

I have also escalated 3 times but this is just useless as I can see from you all and my own experience.

I email my local MP again today, hoping he can do something.

I have not wrote to complain to the HO thinking that it won't help, but will do today.

I am happy to discuss with you further on what we should do (together) regarding this matter, even face to face in London.

My email address is email address removed by moderator

Happy New Year all! Best wishes!
Good timing...Yes, indeed.
My Bio were submitted on 24th Nov...except for four generic replies, no case/ specific replies...

Acting together should be the priority 👍
I would say the same, how should we proceed ? can we do a whatsapp group ?
I submitted SET O, from Tier 2 general, Super priority on 19th Dec, no update, escalated many times.
Does the rules of this forum allow us to send contact details through ?? If yes, then we could share our mob numbers and discuss what further...ridiculous.

...just been a silent listener to this forum, but after availing a 24-hr service and having to wait since 24th Nov is killing...can’t concentrate on anything...


I had doubt that it would go against the rules of the forum- exchanging personal details...what if like Timothy suggested, meet up at a place, say London this weekend ???

himanshuc
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Posts: 31
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Mood:
India

Re: UKVCAS Super Priority Service

Post by himanshuc » Tue Jan 08, 2019 4:28 pm

Has your MP approached the UKVI?
RY83 wrote:
Tue Jan 08, 2019 1:51 pm
cja_1234 wrote:
Tue Jan 08, 2019 1:44 pm
Anyone (apart from a few lucky ones on this post) who enrolled biometrics 26 Nov - 1 Dec still waiting?
I applied for SET(O) using Super Priority at Manchester Library on 1 Dec.
After numerous escalations, contacting MP and also sending emails to complaints department, still no news for me.
Hi Cja

I am waiting since 8th December. Tried everything 3 times escalation calls, email to MP and complaint email but no news so far. Yesterday received a generic email saying that your application is under consideration and and we expect to make a decision within 6 months of the date of your application, which is our service standard" which doesn't make sense at all after one month. I haven't received any email from HO asking for any further information. Not sure what is going on. Mine was very simple and straight forward application: ILR through 5 year tier 2 (general) route Set(0). Previous to that i was on Post study work visa. Have got two master's degrees from UK. Every time calling customer service is useless.

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cron