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UKVCAS Super Priority Service

General UK immigration & work permits; don't post job search or family related topics!

Please use this section of the board if there is no specific section for your query.

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saimajaan
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Posts: 64
Joined: Mon Dec 24, 2018 6:40 pm

Re: UKVCAS Super Priority Service

Post by saimajaan » Thu Jan 10, 2019 5:28 pm

badhodor wrote:
Thu Jan 10, 2019 1:15 pm
Dear all,

It is with extreme happiness, excitement and shaky hands I would like to announce that I have received an email from the HO stating my ILR has been granted and the BRP and decision letter will be sent in due course.

Here is my story:-

Date of Online Application - 24th November 2018 - 20:29PM
Automatic 6 months email - 26th November 2018 - 13:06 PM
Biometric Appointment booking at Sopra Steira done on - 27th November 2018
Biometric Appointment at Sopra Steira Croydon office - 1st December 2018 at 10am. (done in 25 mins fastest in and out time I reckon as I had uploaded everything except passport and they did that at the centre).

1st Escalation - 9th December 2018
2nd Escalation - 13th December 2018
3rd Escalation - 17th December 2018
Wrote to complaints HO email - 17th December 2018 - wait 20 working days
Wrote to MP - 19th December 2018
Called UKVI for 4th escalation on 19th - told to call on 18th Jan 2019
Called UKVCAS for the application being sent succesfully on the 1st december - 19th December 2018.
Called MP - 7th Jan, 8th Jan and 9th JAn - told on 9th Jan that they have written to HO and to wait 20 working days.

10th Jan 2019 - 12:03 - Email form HO grating ILR and to expect BRP and decision letter shortly.
Wrote back to the email asking for refund.

Barely able to contain my excitement and happiness. It literally feels like a big weight is lifted off the shoulder. Waited 8 years (1st 3 years didnt count as on Tier 4 and PSW visas) for this day!!!!

Beyond happy!!
Good luck to everyone who is waiting! I am confident they will process everything this week or the next for those having long waits.

I will be posting my story about refund as and when I get anywhere with it.
congrats on extremely happy for u pray for us plz

momozz
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Posts: 29
Joined: Thu Dec 27, 2018 2:49 pm
China

Re: UKVCAS Super Priority Service

Post by momozz » Thu Jan 10, 2019 5:42 pm

badhodor wrote:
Thu Jan 10, 2019 1:15 pm
Dear all,

It is with extreme happiness, excitement and shaky hands I would like to announce that I have received an email from the HO stating my ILR has been granted and the BRP and decision letter will be sent in due course.

Here is my story:-

Date of Online Application - 24th November 2018 - 20:29PM
Automatic 6 months email - 26th November 2018 - 13:06 PM
Biometric Appointment booking at Sopra Steira done on - 27th November 2018
Biometric Appointment at Sopra Steira Croydon office - 1st December 2018 at 10am. (done in 25 mins fastest in and out time I reckon as I had uploaded everything except passport and they did that at the centre).

1st Escalation - 9th December 2018
2nd Escalation - 13th December 2018
3rd Escalation - 17th December 2018
Wrote to complaints HO email - 17th December 2018 - wait 20 working days
Wrote to MP - 19th December 2018
Called UKVI for 4th escalation on 19th - told to call on 18th Jan 2019
Called UKVCAS for the application being sent succesfully on the 1st december - 19th December 2018.
Called MP - 7th Jan, 8th Jan and 9th JAn - told on 9th Jan that they have written to HO and to wait 20 working days.

10th Jan 2019 - 12:03 - Email form HO grating ILR and to expect BRP and decision letter shortly.
Wrote back to the email asking for refund.

Barely able to contain my excitement and happiness. It literally feels like a big weight is lifted off the shoulder. Waited 8 years (1st 3 years didnt count as on Tier 4 and PSW visas) for this day!!!!

Beyond happy!!
Good luck to everyone who is waiting! I am confident they will process everything this week or the next for those having long waits.

I will be posting my story about refund as and when I get anywhere with it.
I'm so glad for you! Thanks for sharing all this. Fingers crossed the rest of ours are on their way :) I meet my MP's case worker but nothing happened yet. Maybe I should call him to chase it :|

ntt05r
Junior Member
Posts: 58
Joined: Thu Jun 28, 2018 8:46 pm
Vietnam

Re: UKVCAS Super Priority Service

Post by ntt05r » Thu Jan 10, 2019 6:06 pm

Hi all

Are ukvcas appointments changeable?

My local Centre doesnt have any availability so thinking of booking somewhere further afield and if theres a better local one comes up in future I can switch?

nice111
Member
Posts: 124
Joined: Wed Jun 15, 2016 3:07 am

Re: UKVCAS Super Priority Service

Post by nice111 » Thu Jan 10, 2019 6:17 pm

praveenv wrote:
Thu Jan 10, 2019 1:26 pm
praveenv wrote:
Thu Jan 10, 2019 1:03 pm
dilse4srk wrote:
Thu Jan 10, 2019 12:57 pm
praveenv wrote:
Thu Jan 10, 2019 12:16 pm
Where do I find the case id in the new digital application? I can only see the payment reference number in the submitted application. Please advice.
Once you make the payment and submit the application. You will receive the case id in an email from home office either same day or next day. At least this is how i got mine

I did not receive any such email. Only email I received after submission is for the biometrics appointment.
Did everyone get the case id email.? That's very concerning that I did not get one. Please let me know.

Did you download "Checklist" once you submitted and paid for your application?

If yes then you can find your "Unique Application Number" there.

Ritchie12
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Posts: 65
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Mood:
South Africa

Re: UKVCAS Super Priority Service

Post by Ritchie12 » Thu Jan 10, 2019 6:52 pm

hi all,
I will be glad if any of you guys @groot5 @frmglasgow @kiwijane123 @ dilse4srk @Vpruk and other moderators help me with the below please. Im getting worried i may have submitted our application wrongly

I have a question about the Sopra Steria website. I have submitted ILR (LR) application for myself and my family. When i go to the Documents submission page, it only gives me optional documents catergory ONLY and No Mandatory documents. The same shows on my wifes application.

Does that seem normal? Did anyone of you get the Mandatory documents section to upload your files?

manish7490
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Posts: 20
Joined: Fri Dec 21, 2018 3:59 pm
India

Re: UKVCAS Super Priority Service

Post by manish7490 » Thu Jan 10, 2019 6:58 pm

Hello Friends,

Its now turn to share good news :D :D I have received from HO that my ILR has been granted. I did at least 5 escalations and sent emails to every possible address of HO. Below is the email i received.

"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status. Thank you for using our super priority service."

My timeline as below:
Submission Date 19 Dec-18
Biometrcis 23rd Dec-18
Approval email 10th Jan-19

First escalation 29th Dec
Second 2nd Jan
Third 3rd Jan
Fourth 7th Jan
5th 9th Jan.

I wish all the luck to all who are still bearing the pain from HO due to their inefficiency :wink:

Ritchie12
Junior Member
Posts: 65
Joined: Tue Oct 16, 2018 9:12 pm
Mood:
South Africa

Re: UKVCAS Super Priority Service

Post by Ritchie12 » Thu Jan 10, 2019 7:02 pm

manish7490 wrote:
Thu Jan 10, 2019 6:58 pm
Hello Friends,

Its now turn to share good news :D :D I have received from HO that my ILR has been granted. I did at least 5 escalations and sent emails to every possible address of HO. Below is the email i received.

"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status. Thank you for using our super priority service."

My timeline as below:
Submission Date 19 Dec-18
Biometrcis 23rd Dec-18
Approval email 10th Jan-19

First escalation 29th Dec
Second 2nd Jan
Third 3rd Jan
Fourth 7th Jan
5th 9th Jan.

I wish all the luck to all who are still bearing the pain from HO due to their inefficiency :wink:
Congrats @manish7490. Im very happy for you.
I hope me and my family will sail through our application smoothly

vibe123
Newbie
Posts: 40
Joined: Sun Dec 02, 2018 12:09 am
India

Re: UKVCAS Super Priority Service

Post by vibe123 » Thu Jan 10, 2019 7:49 pm

manish7490 wrote:
Thu Jan 10, 2019 6:58 pm
Hello Friends,

Its now turn to share good news :D :D I have received from HO that my ILR has been granted. I did at least 5 escalations and sent emails to every possible address of HO. Below is the email i received.

"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status. Thank you for using our super priority service."

My timeline as below:
Submission Date 19 Dec-18
Biometrcis 23rd Dec-18
Approval email 10th Jan-19

First escalation 29th Dec
Second 2nd Jan
Third 3rd Jan
Fourth 7th Jan
5th 9th Jan.

I wish all the luck to all who are still bearing the pain from HO due to their inefficiency :wink:
Congrats Manish ! Happy for you and thanks for sharing the escalation details.
I have only escalated once and got a reply next day where they said my application is under processing and if its not my fault fee will be refunded blah. Did you get similar emails ? Also I see you didn’t wait 5 days before escalating. Don’t they go mad if you escalate everyday ?

vishu123
Newly Registered
Posts: 1
Joined: Thu Jan 10, 2019 8:33 pm

Re: UKVCAS Super Priority Service

Post by vishu123 » Thu Jan 10, 2019 8:36 pm

Congratulations Manish!

Can you tell me please how did you escalate on 2nd, 3rd, 7th and 9th Jan as UKVI call center doesn't allow escalation before 5 days? Did my submission biometric on 13th Dec and been waiting since then. Complaints email, UKVI call escalation etc. going on. Thanks.
manish7490 wrote:
Thu Jan 10, 2019 6:58 pm
Hello Friends,

Its now turn to share good news :D :D I have received from HO that my ILR has been granted. I did at least 5 escalations and sent emails to every possible address of HO. Below is the email i received.

"I’m pleased to confirm that your application for indefinite leave to remain under Tier 2 of the immigration arrangements has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status. Thank you for using our super priority service."

My timeline as below:
Submission Date 19 Dec-18
Biometrcis 23rd Dec-18
Approval email 10th Jan-19

First escalation 29th Dec
Second 2nd Jan
Third 3rd Jan
Fourth 7th Jan
5th 9th Jan.

I wish all the luck to all who are still bearing the pain from HO due to their inefficiency :wink:

prejay
Newbie
Posts: 47
Joined: Thu Feb 18, 2016 1:23 pm

Re: UKVCAS Super Priority Service

Post by prejay » Thu Jan 10, 2019 10:11 pm

Update from us: we have had to repeat visits to the Sopra Steria centre. Applied on 27th December 2018, notified on Tuesday that biometrics were missing. Returned ad-hoc on Wednesday to repeat biometrics.

Notified today that passport scans now missing, so once again will need to return to scan. I suppose any progress is good progress here...

However, has anyone had an experience like this?! Reading the thread I've not seen anything but incase someone is lurking then I'd very like to hear about your experience and how we can possibility minimise the number of trips made and get the visa processed ASAP! All advice welcome.

yunnshyuan
Newly Registered
Posts: 8
Joined: Wed Jan 02, 2019 11:13 pm
Malaysia

Re: UKVCAS Super Priority Service

Post by yunnshyuan » Thu Jan 10, 2019 11:13 pm

prejay wrote:
Thu Jan 10, 2019 10:11 pm
Update from us: we have had to repeat visits to the Sopra Steria centre. Applied on 27th December 2018, notified on Tuesday that biometrics were missing. Returned ad-hoc on Wednesday to repeat biometrics.

Notified today that passport scans now missing, so once again will need to return to scan. I suppose any progress is good progress here...

However, has anyone had an experience like this?! Reading the thread I've not seen anything but incase someone is lurking then I'd very like to hear about your experience and how we can possibility minimise the number of trips made and get the visa processed ASAP! All advice welcome.
Oh gosh, that's so very inconvenient! I applied on the same day too so hopefully nothing went wrong otherwise I would have to make a 2 hour trip there! Haven't had any calls or notification as such.

madhukola
Newly Registered
Posts: 1
Joined: Thu Jan 10, 2019 11:06 pm
India

Re: UKVCAS Super Priority Service

Post by madhukola » Thu Jan 10, 2019 11:35 pm

Hi All,

SET(0) - PBS dependent application for wife.

Application Timeline:

Date of online application- 15th Nov 2018
Date of Bio-metrics apportionment - 28th Nov 2018
Place of Appointment - Spora Steria, Ground Floor, T3, Trinity Park, Bickenhill Lane, Birmingham, B37 7ES
UKVI Customer care: Escalated the case multiple times and received below email update.

19th Dec 2018:
Our records show your application is still being processed.

28th Dec 2018:
Our records show your application has not yet been completed.

09th Jan 2019:
Wrote to the local MP

10th Jan 2019
Decision email received @4:30 PM

Dear XYZ,

I’m pleased to confirm that your application for indefinite leave to remain under Tier XYZ of the immigration arrangements has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status. Thank you for using our super priority service.

Kind Regards, XYZ

It's a bit of relief now after the anxious wait of 6 and half weeks with super priority service :)

Just want to thanks the members for all their inputs to better understand the situation and be patient, hope the above timeline might be some help to members who are still waiting from Nov. It seems they are clearing up the delayed applications now, hope everyone still awaiting will hear the good news soon.

Regards, Madhu

siolog
Newly Registered
Posts: 5
Joined: Tue Dec 06, 2016 3:28 am

Re: UKVCAS Super Priority Service

Post by siolog » Fri Jan 11, 2019 3:49 am

vibe123 wrote:
Thu Jan 10, 2019 3:36 pm
siolog wrote:
Thu Jan 10, 2019 3:08 pm
Hello Everyone,

Thank you everyone for the information shared here. It does help a lot!

I received my approval email today.

My Application Timeline ILR (SET O - Tier 2) SUPER PRIORITY (Switched employer this year)

Submission on: 05/12/2018
BRP Appointment @ Manchester Library on: 11/12/2018
Approval Email: 10/01/2019 @2:30pm

I wish everyone still waiting good luck
Great news ! Can you please tell us what escalations you did ?

Hello @vibe123 Just to make it more detailed

My Application Timeline ILR (SET O - Tier 2) SUPER PRIORITY :?: (Switched employer this year)

Submission on: 05/12/2018

1st Email Correspondence: 06/12/2018
Thank you for your application to the Home Office. Your application has been received and is being considered.

It may take up to six months to make a decision on your case. If we are unable to process your application within six months we will tell you as soon as possible.
Biometrics Appointment @ Manchester Library on: 11/12/2018

2nd Email Correspondence after Biometrics appointment (weird!): 18/12/2018
Following your recent Settlement application you will have received a biometric notification letter with instructions for providing your biometric data (scanned fingerprints and photograph). It informed you that you had 15 working days from the date on that letter to have your biometrics taken.

If you have already provided us with your biometric data for this current application, please ignore this email notification.
Escalated on: 19/12/2018 after receiving the above email

b]3rd Email Correspondence:[/b] 20/12/2018 (after escalation)
Thank you for contacting UKVI Contact Centre.

Our records show your application is still being processed.

We are unable to advise when a decision will be made but you will be notified in writing once made.

We are sorry we cannot be of further assistance at this time.
4th Random Email Correspondence: 07/01/2019
(My guess would be this was the day a caseworker started working on my application)
We are emailing you to confirm that your recent Home Office application is still under consideration and we expect to make a decision within 6 months of the date of your application, which is our service standard. If we are unable to process your application within 6 months we will tell you as soon as possible.
Approval Email: 10/01/2019 @2:30pm

User avatar
SidiBou
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Re: UKVCAS Super Priority Service

Post by SidiBou » Fri Jan 11, 2019 7:49 am

Happy to see the ball is rolling with more and more approvals.
I have received my BRPs on Wednesday after being approved on Monday. Best of luck to the rest.

My question is: I was on tier 2 and now on ILR. That said am I supposed to return old BRPs to HO or I can just keep them?

Thanks
SidiBou

User avatar
CR001
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Location: London
Mood:
South Africa

Re: UKVCAS Super Priority Service

Post by CR001 » Fri Jan 11, 2019 7:50 am

SidiBou wrote:
Fri Jan 11, 2019 7:49 am
Happy to see the ball is rolling with more and more approvals.
I have received my BRPs on Wednesday after being approved on Monday. Best of luck to the rest.

My question is: I was on tier 2 and now on ILR. That said am I supposed to return old BRPs to HO or I can just keep them?

Thanks
SidiBou
Keep it a a moment. No need to return it.

It has been cancelled anyway.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

User avatar
SidiBou
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Re: UKVCAS Super Priority Service

Post by SidiBou » Fri Jan 11, 2019 7:54 am

CR001 wrote:
Fri Jan 11, 2019 7:50 am
SidiBou wrote:
Fri Jan 11, 2019 7:49 am
Happy to see the ball is rolling with more and more approvals.
I have received my BRPs on Wednesday after being approved on Monday. Best of luck to the rest.

My question is: I was on tier 2 and now on ILR. That said am I supposed to return old BRPs to HO or I can just keep them?

Thanks
SidiBou
Keep it a a moment. No need to return it.

It has been cancelled anyway.
Thanks CR001 for your promptness!

bibi2
Newly Registered
Posts: 24
Joined: Sat Dec 29, 2018 7:28 am

Re: UKVCAS Super Priority Service

Post by bibi2 » Fri Jan 11, 2019 8:12 am

CR001 wrote:
Fri Jan 11, 2019 7:50 am
SidiBou wrote:
Fri Jan 11, 2019 7:49 am
Happy to see the ball is rolling with more and more approvals.
I have received my BRPs on Wednesday after being approved on Monday. Best of luck to the rest.

My question is: I was on tier 2 and now on ILR. That said am I supposed to return old BRPs to HO or I can just keep them?

Thanks
SidiBou
Keep it a a moment. No need to return it.

It has been cancelled anyway.
In the 2 page letter attached to the decision letter, HO requires applicants to return the old BRP and threatens them with £1000 fine. I doubt there is any system recording the returns so keeping them is unlikely to result in a fine, but it is not accurate that applicants do not have to return the cards.

User avatar
CR001
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Location: London
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Re: UKVCAS Super Priority Service

Post by CR001 » Fri Jan 11, 2019 8:16 am

bibi2 wrote:
Fri Jan 11, 2019 8:12 am
CR001 wrote:
Fri Jan 11, 2019 7:50 am
SidiBou wrote:
Fri Jan 11, 2019 7:49 am
Happy to see the ball is rolling with more and more approvals.
I have received my BRPs on Wednesday after being approved on Monday. Best of luck to the rest.

My question is: I was on tier 2 and now on ILR. That said am I supposed to return old BRPs to HO or I can just keep them?

Thanks
SidiBou
Keep it a a moment. No need to return it.

It has been cancelled anyway.
In the 2 page letter attached to the decision letter, HO requires applicants to return the old BRP and threatens them with £1000 fine. I doubt there is any system recording the returns so keeping them is unlikely to result in a fine, but it is not accurate that applicants do not have to return the cards.
BRP cards are required to be returned when you become British after naturalisation. The letter is likely a generic template.

I still have all my brp cards.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

bibi2
Newly Registered
Posts: 24
Joined: Sat Dec 29, 2018 7:28 am

Re: UKVCAS Super Priority Service

Post by bibi2 » Fri Jan 11, 2019 8:32 am

CR001 wrote:
Fri Jan 11, 2019 8:16 am
bibi2 wrote:
Fri Jan 11, 2019 8:12 am
CR001 wrote:
Fri Jan 11, 2019 7:50 am
SidiBou wrote:
Fri Jan 11, 2019 7:49 am
Happy to see the ball is rolling with more and more approvals.
I have received my BRPs on Wednesday after being approved on Monday. Best of luck to the rest.

My question is: I was on tier 2 and now on ILR. That said am I supposed to return old BRPs to HO or I can just keep them?

Thanks
SidiBou
Keep it a a moment. No need to return it.

It has been cancelled anyway.
In the 2 page letter attached to the decision letter, HO requires applicants to return the old BRP and threatens them with £1000 fine. I doubt there is any system recording the returns so keeping them is unlikely to result in a fine, but it is not accurate that applicants do not have to return the cards.
BRP cards are required to be returned when you become British after naturalisation. The letter is likely a generic template.

I still have all my brp cards.
Every requirement must have a legal basis in the Immigration Rules and not returnign cards has no legal basis so they cannot impose a fine.

Requiring apllicants to return the old BRP cards has no relation to naturalisation. I agree that not returning the card is unlikely to result in a fine, but it is not an accurate advice that applicants are required to return cards after they become British.

It is interesting that you managed to keep your old BRP cards, because the new system has been in place only for a couple of months.

vibe123
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Posts: 40
Joined: Sun Dec 02, 2018 12:09 am
India

Re: UKVCAS Super Priority Service

Post by vibe123 » Fri Jan 11, 2019 9:25 am

siolog wrote:
Fri Jan 11, 2019 3:49 am
vibe123 wrote:
Thu Jan 10, 2019 3:36 pm
siolog wrote:
Thu Jan 10, 2019 3:08 pm
Hello Everyone,

Thank you everyone for the information shared here. It does help a lot!

I received my approval email today.

My Application Timeline ILR (SET O - Tier 2) SUPER PRIORITY (Switched employer this year)

Submission on: 05/12/2018
BRP Appointment @ Manchester Library on: 11/12/2018
Approval Email: 10/01/2019 @2:30pm

I wish everyone still waiting good luck
Great news ! Can you please tell us what escalations you did ?

Hello @vibe123 Just to make it more detailed

My Application Timeline ILR (SET O - Tier 2) SUPER PRIORITY :?: (Switched employer this year)

Thanks a lot for the detailed breakdown, very helpful ! And congrats on your approval

Submission on: 05/12/2018

1st Email Correspondence: 06/12/2018
Thank you for your application to the Home Office. Your application has been received and is being considered.

It may take up to six months to make a decision on your case. If we are unable to process your application within six months we will tell you as soon as possible.
Biometrics Appointment @ Manchester Library on: 11/12/2018

2nd Email Correspondence after Biometrics appointment (weird!): 18/12/2018
Following your recent Settlement application you will have received a biometric notification letter with instructions for providing your biometric data (scanned fingerprints and photograph). It informed you that you had 15 working days from the date on that letter to have your biometrics taken.

If you have already provided us with your biometric data for this current application, please ignore this email notification.
Escalated on: 19/12/2018 after receiving the above email

b]3rd Email Correspondence:[/b] 20/12/2018 (after escalation)
Thank you for contacting UKVI Contact Centre.

Our records show your application is still being processed.

We are unable to advise when a decision will be made but you will be notified in writing once made.

We are sorry we cannot be of further assistance at this time.
4th Random Email Correspondence: 07/01/2019
(My guess would be this was the day a caseworker started working on my application)
We are emailing you to confirm that your recent Home Office application is still under consideration and we expect to make a decision within 6 months of the date of your application, which is our service standard. If we are unable to process your application within 6 months we will tell you as soon as possible.
Approval Email: 10/01/2019 @2:30pm

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