mumbai2003 wrote: ↑
Fri Jan 18, 2019 12:43 pm
rofriend wrote: ↑
Fri Jan 18, 2019 10:51 am
mumbai2003 wrote: ↑
Wed Jan 16, 2019 11:16 am
cja_1234 wrote: ↑
Wed Jan 16, 2019 11:07 am
Did your approval email come from a generic home office email address? I can find my caseworker name on my approval letter as well, so maybe you can read the letter again and try to find the name? Then usually the email address is FIRSTNAME.SURNAME@homeoffice.gov.uk
Hi, it was from generic email address and same on the approval letter. No case worker name so have replied back to the email address the approvel email came from
I was wondering if you have received your BRP as I'm in a similar position. I received my ILR approval on 3rd January 2019 using the UKVCAS super priority service (Mark Lane - London) and even though decision was made within 24 hours, the BRP has yet to arrive! I've tried contacting them through various avenues (direct email, call, reporting the issue on the website given etc..) and they keep telling me there's a technical issue with the production of BRPs and will give me an update when the issue has been resolved, but can't tell me when!! I'm seeing posts of people receiving BRPs just a few days after the approval email/letter so I was wondering if it's a location specific issue.
Also apologies if this is not the right place to post this question as it's not really related to the UKVCAS priority service.
YOu mentioned you tried all possible routes, if you don't mind sharing then could you let me know what modes of contact you tired and their details, such as email address, phone no. etc
I wouldn't count myself lucky as I'm still without BRP after 11 working days.
I don't think I can share email addresses here (I might be wrong) but try googling BRP delivery email address, you should be able to find it. It's just BRPdelivery with the usual home office suffix at the end.
Calling them was of no help whatsoever so I wouldn't bother. If you report that your BRP hasn't arrived using the link provided, think they will respond after some time (in my case it's 3 days).
I have also written to my MP, as suggested by dilse4srk, so hopefully he'll be able to shed some light on this fiasco.
Was thinking of asking for a refund for the super priority service but the claim would likely be rejected because the decision was actually made within 24 hours (even though technically I'm sort of in similar situation as those who did not have decisions made in 24hours...)