UKVCAS Super Priority Service

[rezakandi]

I have been reading this forum from last couple days looks like many people didn't received their decision in 24 hours. We are the same. no decision yet.

I am British and we are married and have two British child.

My Wife is on spouse Visa and she stayed over 5 years on this visa category and she has been leaved in UK since 2012 on family tourist visa.

Our status:

Application Submitted Visa: Set(M) : 16:45 PM - Friday 8th Feb 2019
Payment Confirmation Fee paid: £3018.20 (24 Hours Service) 17:05 PM - Friday 8th Feb 2019
Appointment Confirmation Email: 17:28 PM - Friday 8th Feb 2019 (£100 Paid for Next day)
Documents Scanned & Uploaded: 02:00 AM - Saturday 9th Feb 2019
Attended Appointment: 11:30 AM - Saturday 9th Feb 2019 arrived at the centre right on time.
Fingerprint & Photo been taken successfully. 12:05 PM - Saturday 9th Feb 2019
In less than 1 Hour we left the UKVCAS as the lady at counter was surprised all document has been organised and well uploaded.
Email Received: 12:05 PM - Monday 11 Feb 2019: from UK Visas & Immigration <hocommunications@communications.homeoffice.gov.uk>
Dear MRS XXX XXXX,
Case ID: XXXXXXXX

Thank you for your application to the Home Office. Your application has been received and is being considered.

It may take up to six months to make a decision on your case. If we are unable to process your application within six months we will tell you as soon as possible.

Our web page contains further information on our service standards and other information which may relate to your application.

Please note that this is an automated response confirming receipt of your application and does not accept responses. Please do not reply to this email.

If there is a change in your circumstances, we kindly ask that you only contact us using this link: https://www.gov.uk/change-circumstances-visa-brp

Permanent migration team

Is this email not for you? Report this problem

The information contained within the email has been sent on behalf of the Home Office and no personal details will be requested from you within this email. We will only use your contact details to provide updates on your application.

14th Feb 2019: Since the email above have not received anything to date.
14th Feb 2019: Checked https://www.gov.uk/prove-right-to-work still same status as before she have only valid work permit until March 2019.

List of documents uploaded are as below

Proof of Identity / Travel History:
01. British Passport of Partner
02. Certificate of Naturalisation as a British Citizen for Partner

Proof of Application:
01. Declaration Signed by Partner
02. non-British Passport of Applicant

Other:
01. 2016-2021 British Passport of Second Child
02. 2016 Birth Certificate of Second Child
03. 2018-2023 British Passport of First Child
04. 2013 Birth Certificate of First Child
05. 2013 Accommodation Inspection Report

Resident in the UK:
01. 2013 to 2019 Tenancy Agreement of Accommodation
02. 2013-2016 First Spouse Visa issued at Istanbul
03. 2019-2019 Rent Statement Account of Accommodation
04. 2016-2019 Current Biometric Residence Permit
05. 2016-2017-2018-2019 Council Tax Bill for Past 3 Years

Finances:
01. Jan 2019 Bank Statement of Sponsor (Partner)
02. Dec 2018 Bank Statement of Sponsor (Partner)
03. Nov 2018 Bank Statement of Sponsor (Partner)
04. Oct 2018 Bank Statement of Sponsor (Partner)
05. Sep 2018 Bank Statement of Sponsor (Partner)
06. Aug 2018 Bank Statement of Sponsor (Partner)
07. Jul 2018 Bank Statement of Sponsor (Partner)
08. Jun 2018 Bank Statement of Sponsor (Partner)
09. May 2018 Bank Statement of Sponsor (Partner)
10. Apr 2018 Bank Statement of Sponsor (Partner)
11. Mar 2018 Bank Statement of Sponsor (Partner)
12. Feb 2018 Bank Statement of Sponsor (Partner)

Life Events:
01. 2017-2018 A TV Licence Addressed to Partner
02. 2017 A Licence Addressed to Partner From Transport of London
03. 2017-2018 A Letter Addressed to Partner From Halifax
04. 2016-2017 A Letter Addressed to Applicant From Halifax
05. 2018 A Letter Addressed to Applicant From Barclays Bank
06. 2018 A Letter Addressed to Both Applicant and Partner From HMRC
07. 2016-2017 A Council Tax Bill Letter Addressed to Both Applicant and Partner from Council

Sponsor/Employment
01. Dividend Vouchers of Last 12 Month for Partner
02. Payslip of 12 Months for Partner
03. 2019 A Letter From Employer who issued the Payslips for Partner
04. P60 2017/2018 of Partner
05. 2013 - 2019 A Signed Contract of Employment and Deed of Variation

Educational:
01. Grade 5 Language Certificate CEFR Level B1.1 - Trinity College of Applicant
02. Life in the UK Test Passed Letter of Applicant

I will keep you all posted on any update.

Please share if anyone have same experience or any advise.

[Apexhound]

Hi rezakandi,

My wife’s visa ends exactly at the end of March as well. I’m now wondering if they are giving priority to those that visas are nearer to expiring now etc..

[rezakandi]

Hi rezakandi,

My wife’s visa ends exactly at the end of March as well. I’m now wondering if they are giving priority to those that visas are nearer to expiring now etc..

Hello mate: It is really stressing me out as I paid extra to get rid of waiting time. and it is still showing that she's current status has not been changed on https://www.gov.uk/prove-right-to-work
Last time we went to UKVI at Croydon and we have the been granted same day. This new system is so confusing.

wish you luck too.

[Apexhound]

Hi rezakandi,

My wife’s visa ends exactly at the end of March as well. I’m now wondering if they are giving priority to those that visas are nearer to expiring now etc..

Hello mate: It is really stressing me out as I paid extra to get rid of waiting time. and it is still showing that she's current status has not been changed on https://www.gov.uk/prove-right-to-work
Last time we went to UKVI at Croydon and we have the been granted same day. This new system is so confusing.

wish you luck too.

Yes lots of people have paid the extra money for 24h decision like us but have yet to get an answer. It was unlucky as they changed the new system just 2 months prior to us being able to apply for SET (M)

[saimajaan]

I have been reading this forum from last couple days looks like many people didn't received their decision in 24 hours. We are the same. no decision yet.

I am British and we are married and have two British child.

My Wife is on spouse Visa and she stayed over 5 years on this visa category and she has been leaved in UK since 2012 on family tourist visa.

Our status:

Application Submitted Visa: Set(M) : 16:45 PM - Friday 8th Feb 2019
Payment Confirmation Fee paid: £3018.20 (24 Hours Service) 17:05 PM - Friday 8th Feb 2019
Appointment Confirmation Email: 17:28 PM - Friday 8th Feb 2019 (£100 Paid for Next day)
Documents Scanned & Uploaded: 02:00 AM - Saturday 9th Feb 2019
Attended Appointment: 11:30 AM - Saturday 9th Feb 2019 arrived at the centre right on time.
Fingerprint & Photo been taken successfully. 12:05 PM - Saturday 9th Feb 2019
In less than 1 Hour we left the UKVCAS as the lady at counter was surprised all document has been organised and well uploaded.
Email Received: 12:05 PM - Monday 11 Feb 2019: from UK Visas & Immigration <hocommunications@communications.homeoffice.gov.uk>
Dear MRS XXX XXXX,
Case ID: XXXXXXXX

Thank you for your application to the Home Office. Your application has been received and is being considered.

It may take up to six months to make a decision on your case. If we are unable to process your application within six months we will tell you as soon as possible.

Our web page contains further information on our service standards and other information which may relate to your application.

Please note that this is an automated response confirming receipt of your application and does not accept responses. Please do not reply to this email.

If there is a change in your circumstances, we kindly ask that you only contact us using this link: https://www.gov.uk/change-circumstances-visa-brp

Permanent migration team

Is this email not for you? Report this problem

The information contained within the email has been sent on behalf of the Home Office and no personal details will be requested from you within this email. We will only use your contact details to provide updates on your application.

14th Feb 2019: Since the email above have not received anything to date.
14th Feb 2019: Checked https://www.gov.uk/prove-right-to-work still same status as before she have only valid work permit until March 2019.

List of documents uploaded are as below

Proof of Identity / Travel History:
01. British Passport of Partner
02. Certificate of Naturalisation as a British Citizen for Partner

Proof of Application:
01. Declaration Signed by Partner
02. non-British Passport of Applicant

Other:
01. 2016-2021 British Passport of Second Child
02. 2016 Birth Certificate of Second Child
03. 2018-2023 British Passport of First Child
04. 2013 Birth Certificate of First Child
05. 2013 Accommodation Inspection Report

Resident in the UK:
01. 2013 to 2019 Tenancy Agreement of Accommodation
02. 2013-2016 First Spouse Visa issued at Istanbul
03. 2019-2019 Rent Statement Account of Accommodation
04. 2016-2019 Current Biometric Residence Permit
05. 2016-2017-2018-2019 Council Tax Bill for Past 3 Years

Finances:
01. Jan 2019 Bank Statement of Sponsor (Partner)
02. Dec 2018 Bank Statement of Sponsor (Partner)
03. Nov 2018 Bank Statement of Sponsor (Partner)
04. Oct 2018 Bank Statement of Sponsor (Partner)
05. Sep 2018 Bank Statement of Sponsor (Partner)
06. Aug 2018 Bank Statement of Sponsor (Partner)
07. Jul 2018 Bank Statement of Sponsor (Partner)
08. Jun 2018 Bank Statement of Sponsor (Partner)
09. May 2018 Bank Statement of Sponsor (Partner)
10. Apr 2018 Bank Statement of Sponsor (Partner)
11. Mar 2018 Bank Statement of Sponsor (Partner)
12. Feb 2018 Bank Statement of Sponsor (Partner)

Life Events:
01. 2017-2018 A TV Licence Addressed to Partner
02. 2017 A Licence Addressed to Partner From Transport of London
03. 2017-2018 A Letter Addressed to Partner From Halifax
04. 2016-2017 A Letter Addressed to Applicant From Halifax
05. 2018 A Letter Addressed to Applicant From Barclays Bank
06. 2018 A Letter Addressed to Both Applicant and Partner From HMRC
07. 2016-2017 A Council Tax Bill Letter Addressed to Both Applicant and Partner from Council

Sponsor/Employment
01. Dividend Vouchers of Last 12 Month for Partner
02. Payslip of 12 Months for Partner
03. 2019 A Letter From Employer who issued the Payslips for Partner
04. P60 2017/2018 of Partner
05. 2013 - 2019 A Signed Contract of Employment and Deed of Variation

Educational:
01. Grade 5 Language Certificate CEFR Level B1.1 - Trinity College of Applicant
02. Life in the UK Test Passed Letter of Applicant

I will keep you all posted on any update.

Please share if anyone have same experience or any advise.

this is exactly what we have submitted as a family of 5 same document applied onnthe 7th of dec escalated many times myself my lawyer alps my MP. received 2 emild about the 6 months wait but last week we received an email from our mp that he got an email from the home office that our case is now been considered and our finger prints were missing if they don't find them they will send us a letter to do them again otherwise we will received something else . I guess that's a good sign idk really confused . it's been more then 2 months

[AjPS]

BRP received: 14 Feb

The delivery of BRP is super fast...Finally end of the ILR application journey. Good luck everyone !

congrats!

[waitingresponse]

Applied on 9th Saturday super priority service, passed 5 working days since I applied, still no updates from Home office except the confirmation email saying they received my application. Anyone received any updates ?

[hopeforall9]

Did my biometrics on the 25th January and still nothing. I tried to call to escalate again (did one on the 7th Feb) this morning but was told that because I got a generic email saying I could get a refund, that is considered me getting an update on my application and that I now can't call back until the 7th March! Im not sure what to think about this anymore. I have already had to cancel a business trip which I was supposed to go on at the end of next week and I have a holiday booked in April which I am starting to get really worried about. My MP did escalate on the 7th Feb as well so hoping he can get somewhere with my case soon. This whole system is definitely not fit for purpose

[waitingresponse]

Yes its frustrating and stressful. I am a self employed and client is chasing me for my visa updates every day because it's due to expire by end of the month.

[Apexhound]

That sounds terrible.

They simply do not have the manpower to provide the super priority service and are setting the wrong expectations.

[Wishingpig]

Did my biometrics on the 25th January and still nothing. I tried to call to escalate again (did one on the 7th Feb) this morning but was told that because I got a generic email saying I could get a refund, that is considered me getting an update on my application and that I now can't call back until the 7th March! Im not sure what to think about this anymore. I have already had to cancel a business trip which I was supposed to go on at the end of next week and I have a holiday booked in April which I am starting to get really worried about. My MP did escalate on the 7th Feb as well so hoping he can get somewhere with my case soon. This whole system is definitely not fit for purpose

It is so frustrating. I did my biometrics on 4 February and no response so far. I first called UKVI to escalate on 8 February and was told to call back in five days if not hearing anything. So I called today, but the lady on the phone told me I had to wait until end of today to count it as full five days and call back on Monday morning so she can escalate again. They don't give a crap about all the stress and frustration and the urgent personal matters we have to endure. A robot could probably do a better job to be a bit more human in dealing with applicants.
My MP also hasn't got back to me yet, emailed him on 11 Feb. I will call next week to raise the urgency.

Good luck everything who is still waiting...

[Apexhound]

Did my biometrics on the 25th January and still nothing. I tried to call to escalate again (did one on the 7th Feb) this morning but was told that because I got a generic email saying I could get a refund, that is considered me getting an update on my application and that I now can't call back until the 7th March! Im not sure what to think about this anymore. I have already had to cancel a business trip which I was supposed to go on at the end of next week and I have a holiday booked in April which I am starting to get really worried about. My MP did escalate on the 7th Feb as well so hoping he can get somewhere with my case soon. This whole system is definitely not fit for purpose

It is so frustrating. I did my biometrics on 4 February and no response so far. I first called UKVI to escalate on 8 February and was told to call back in five days if not hearing anything. So I called today, but the lady on the phone told me I had to wait until end of today to count it as full five days and call back on Monday morning so she can escalate again. They don't give a crap about all the stress and frustration and the urgent personal matters we have to endure. A robot could probably do a better job to be a bit more human in dealing with applicants.
My MP also hasn't got back to me yet, emailed him on 11 Feb. I will call next week to raise the urgency.

Good luck everything who is still waiting...

That’s not right. 24H + 5 working days would be on the 12th Feb.

My wife enrolled biometrics on 7th Feb and I escalated today via phone call as the agent told me that the 5th working day was yesterday.

[waitingresponse]

Any updates after escalation ? Did they gave any timeline ?

[passing_by]

got my BRP 1 month after the copra steria appointment, applied with Super Priority service.
the phone escalations didn't work. i guess the only thing that helped was writing again to my MP and explaining him all the urgent points of my application. several days later the BRP was delivered.
btw, i haven't got the approval email.

[Apexhound]

Any updates after escalation ? Did they gave any timeline ?

Nothing. The agent said it would be passed onto the caseworker and I’ll get a response usually the same day.

Got the generic email which I think is what the agent meant.

I don’t think it really helps as most of the members of this forum have already mentioned before.

Will be drafting out my email to my local MP now.

[raghu.raju457]

Hello,
Apointment on 30/01/19
Email received on 30/01/19
Letter received from home office on 01/02/19
Biometric AWAITING..

It's been nearly 9 working days. On letter it does say 10. I am getting worried. Is there anyway to check when and how early can I receive my BRP. I have a new job offer and can't prove my eligibility to work as they don't accept the letter.

Hi ndb2019

you are not alone my visa was approved on 17/01/2019 still waiting for BRP. Its almost 18 working days still no response.

My Solicitor filled the form after 10 working days even after that no response she had to make few emails and calls then they come back saying we have referred your case back to the original case worker to investigate and we will response in due course.

Not sure how long is due course me too waiting for the BRP as I have new job offer waiting

Thanks

Hi All

Update on process, my Solicitor has received an email and letter saying they have lost mu Biometric Information and requesting for re do the Biometrics again in the participating Post Office and this Biometrics is for free of cost!!!!!!!!. And asking to email them as soon as I have done my biometrics

The letter made me surprise however I have no choice so I have to re take the biometrics and now waiting for them to come back

Thanks

Hi All

The wait is finally over after 21 working days lots of emails and phone calls to home office. My Solicitor has received the BRP card finally.

Thanks

[waitingresponse]

Any updates after escalation ? Did they gave any timeline ?

Nothing. The agent said it would be passed onto the caseworker and I’ll get a response usually the same day.

Got the generic email which I think is what the agent meant.

I don’t think it really helps as most of the members of this forum have already mentioned before.

Will be drafting out my email to my local MP now.

Thank you for sharing your experience, I will contact them today and will also draft email for MP.

[hopeforall9]

though I just checked my status online and it now says 'There is no limit on how long you can stay in the UK!' Yesterday it still had my January 2020 date on it. I'm guessing this is good news and the wait is now over! No official email notification yet but hey at this point I will take what I can get at this point.

[speckycanuck]

Any updates after escalation ? Did they gave any timeline ?

Nothing. The agent said it would be passed onto the caseworker and I’ll get a response usually the same day.

Got the generic email which I think is what the agent meant.

I don’t think it really helps as most of the members of this forum have already mentioned before.

Will be drafting out my email to my local MP now.

Yep, I had exactly the same thing, and was told it'd take 5 working days to get to the escalation (not even the case, I'd assume!). I think I'm on the same timeline as you guys. Am in the same place still too.

So, will be calling again on Tues to escalate again, for what it's worth, but will probably also email my MP a second time on Monday to see if I can get her to look into it. *sigh* Getting stressed about April work and personal travel that I thought was safely far enough away from my '24hr' application...

[Apexhound]

though I just checked my status online and it now says 'There is no limit on how long you can stay in the UK!' Yesterday it still had my January 2020 date on it. I'm guessing this is good news and the wait is now over! No official email notification yet but hey at this point I will take what I can get at this point.

Congratulations!! That’s brilliant!

[Wishingpig]

though I just checked my status online and it now says 'There is no limit on how long you can stay in the UK!' Yesterday it still had my January 2020 date on it. I'm guessing this is good news and the wait is now over! No official email notification yet but hey at this point I will take what I can get at this point.

Congratulations. What a relief!

[nehcymmij]

Hi everyone,
The forum has been very helpful and so I would like to share my experience.

Type of application: Set(O) Tier 2 General (5 years) to ILR
Online application submission date: 24 January 2019
Documents uploaded online: 24 January 2019
Biometrics appointment date: 08 February 2019, 10.30 am
Decision/approval e-mail: 15 February 2019, 3.35 pm
Decision letter (post): waiting
BRP (post): waiting

Good luck everyone!

[anat]

Hi all!!

I had my super priority appointment on the 8th of Feb and still haven't received any news (through post or email). I feel completely helpless at this point, I guess it is good to see that I am in the same boat as other people. Trying to be optimistic but my current visa will expire in the beginning of March and am now hoping to change to a spouse visa and haven't received word. I tried phoning the hoteline but they told me to phone on Monday for it to have been 5 working days after the appointment. Any other suggestions? Words of encouragement? A few other work colleagues have changed there visa over the last month and generally got their response that it has been granted within 24 hours so I am super anxious.


TIA

[Christmas girl]

Hi Everyone.

This is my first post.

I received my ILR (Set O) positive decision today. I used the super priority service. I thought of registering to share my experience.

First of all, this website has helped me a lot to get less stressed during my time of waiting. My biometrics were taken on the 5th of Feb in Croydon. The UKVI website said I should hear the decision within 24 hours after the submission of biometric details.

During the past ten days, I just read the posts here and knowing that I was not alone in my situation helped a lot for me not to get so worried and stressed. Thank you to all who shared (and are still sharing) their experiences especially those who had to wait like me in spite of paying for the Super Priority Service.

This morning I decided to do some action after being passive for the past 9 days-

At past 9 am, I called up 0300 1232241 to chase the matter up.

At 10 am, I got an email: "Thank you for contacting UKVI Contact Centre. We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded. Blah blah blah"

At 12 noon, I got a second email: "I’m pleased to confirm that your application for indefinite leave to remain has now been granted. You will receive your decision letter and biometric residence permit (BRP) in due course and these will confirm your immigration status. Thank you for using our super priority service."

I went to the gov.uk website (I learned about this website from some posts here) and when I keyed in the BRP number that I presently have, it says now "There is no limit on how long you can stay in the UK".

I am happy that I am now almost at the end of the application. I have a question, though. The first email I received (10am) said the super priority fee will be refunded if the 24 hour service was not met. In the 12 noon email where decision was announced, the last sentence was: "Thank you for using our super priority service" -- does this mean the UKVI considers this as they met the 24 hour service? (Like I chase up at 9 am and within 3 hours or so, they gave me the positive decision. But please bear in mind I submitted my biometric details in Croydon on the 5th of February. Any thoughts will be highly appreciated, thank you. I am keen to ask for a refund if I am entitled to one.

[AMH]

I have been advised by SS agent the application status can be tracked at Gov.uk by entering UAN number which is mentioned on the appointment confirmation letter.

Can anyone able to share the full link?