UKVCAS Super Priority Service

[CR001]

How do you choose Super Premium?

I thought when you pay there are two options - Standard and Super Priority?

The £10,000 fee Super Premium has been withdrawn according to HO's sight.

If you search the forum (this topic specifically), members are not getting the Super PRIORITY option likely due to high demand and no available appointments.

[malikobaid]

Hi all,
I have my visa (Tier 2 General) expiring 16 oct 2018. My wife already got her ILR long residence a few days back, I was really really (extremely) worried when I didn't find super priority option for my ILR long residence application. However, looking at this forum, I was hopeful I might get super priority if I wait and I did today around 1:05 AM. I have been refreshing my application page till the point of payment every 5 mins or less for the past 2 days particularly after 00:00 every day. I will upload my documents tomorrow and will keep you all updated on how long it takes. Hope this helps people on this forum as this forum has helped me alot.

[malikobaid]

Sorry I ment 16 oct 2019 instead of 2018

[Jonu25]

That’s great. Did you manage to find the UKVCAS quick appointment as well.

quote=malikobaid post_id=1835236 time=1570672206 user_id=226273]
Sorry I ment 16 oct 2019 instead of 2018
[/quote]

[adisays]

Hi all,
I have my visa (Tier 2 General) expiring 16 oct 2018. My wife already got her ILR long residence a few days back, I was really really (extremely) worried when I didn't find super priority option for my ILR long residence application. However, looking at this forum, I was hopeful I might get super priority if I wait and I did today around 1:05 AM. I have been refreshing my application page till the point of payment every 5 mins or less for the past 2 days particularly after 00:00 every day. I will upload my documents tomorrow and will keep you all updated on how long it takes. Hope this helps people on this forum as this forum has helped me alot.

Hi there, great news well done. Question, do you need to submit your declaration / application and then be taken to the payment page? Or are you asked for your documents first? I would have thought you need to upload all of your documents before you submit? I haven't gotten to that page yet in my application so I can't see what the order of events is. Just don't want to risk hitting "submit" and miss out on uploading the docs.

[CR001]

Hi all,
I have my visa (Tier 2 General) expiring 16 oct 2018. My wife already got her ILR long residence a few days back, I was really really (extremely) worried when I didn't find super priority option for my ILR long residence application. However, looking at this forum, I was hopeful I might get super priority if I wait and I did today around 1:05 AM. I have been refreshing my application page till the point of payment every 5 mins or less for the past 2 days particularly after 00:00 every day. I will upload my documents tomorrow and will keep you all updated on how long it takes. Hope this helps people on this forum as this forum has helped me alot.

Hi there, great news well done. Question, do you need to submit your declaration / application and then be taken to the payment page? Or are you asked for your documents first? I would have thought you need to upload all of your documents before you submit? I haven't gotten to that page yet in my application so I can't see what the order of events is. Just don't want to risk hitting "submit" and miss out on uploading the docs.

1. Pay and submit.

2. Download declaration forms.

3. Upload documents once you have paid and submitted and after you made your appointment.

[show123]

My wife did not get the option for super priority on Tuesday 08/10. The submission page said "the option you selected is no longer available" and she was agitated. I then read on this forum that somone was able to get super priority option. I refreshed on the night of 08/10 several times but nothing changed. Fortunately, there was something that needed to be corrected in the form so we had to start filling all over again (on a different browser). Upon getting to submission page (around 1am on 09/10), super priority option was presented and was able to pay for it.

Thank you to Moderators for your knowledge and the peace of mind it gives to agitated people.

[lhrflyer]

My experience using Super Priority for Tier 2 to ILR (5-year route)

- Started filling out the online form ages ago. Super Priority option would always be there upon getting to the final screen
- From 1/10 I had to re-do some of the questions as the form changed
- Several times when getting to the final screen I would get "the option you selected is no longer available" but then both standard and super priority would be there
- Eventually applied on 9/10, super priority was there, paid with no issues
- Appointments were very bad, only two Sopra Steria locations in the country with next day appointments were Croydon and Glasgow, any of 7+ locations much closer to me had no appointments whatsoever for the following two weeks or so. Even one of the premium lounges had no appointments until the 13th
- Attended appointment in Glasgow on the 10th at 8am, was out in about an hour
- ILR approval email received around 5:30pm same day, right to work website also updated at that time

Now waiting on decision letter and BRP. Stressful journey that came to a happy and seamless conclusion, so not all is lost with super priority.

Happy to help anyone with any questions now that I've been through it and survived!

[adisays]

Thank you and well done lhrflyer. If you don't mind, I'm confused about the different appointment types available. What is Sopra Steria exactly? I'm based in London so I always either went to Croydon or Victoria, but my understanding is, you pay for the super priority, book an appointment date, and then be done? Is there a separate appointment and centre to go to for biometrics and / or uploading documents that's different from the actual application approval appointment? I'm also doing ILR via 5 year route, from Tier 2.

[CR001]

Thank you and well done lhrflyer. If you don't mind, I'm confused about the different appointment types available. What is Sopra Steria exactly? I'm based in London so I always either went to Croydon or Victoria, but my understanding is, you pay for the super priority, book an appointment date, and then be done? Is there a separate appointment and centre to go to for biometrics and / or uploading documents that's different from the actual application approval appointment? I'm also doing ILR via 5 year route, from Tier 2.

There is only ONE appointment with ukcvas sopra steria, which is for your biometrics and documents checks (and scan if you choose that).

There is no such thing as an "actual application approval appointment".

[adisays]

Thank you and well done lhrflyer. If you don't mind, I'm confused about the different appointment types available. What is Sopra Steria exactly? I'm based in London so I always either went to Croydon or Victoria, but my understanding is, you pay for the super priority, book an appointment date, and then be done? Is there a separate appointment and centre to go to for biometrics and / or uploading documents that's different from the actual application approval appointment? I'm also doing ILR via 5 year route, from Tier 2.

There is only ONE appointment with ukcvas sopra steria, which is for your biometrics and documents checks (and scan if you choose that).

There is no such thing as an "actual application approval appointment".

So UKCVAS Sopra Steria is the same type of facility as the Home Office in Croydon and Victoria? I don't remember hearing "sopra steria" anywhere when doing my last two Tier 2s

[CR001]

Thank you and well done lhrflyer. If you don't mind, I'm confused about the different appointment types available. What is Sopra Steria exactly? I'm based in London so I always either went to Croydon or Victoria, but my understanding is, you pay for the super priority, book an appointment date, and then be done? Is there a separate appointment and centre to go to for biometrics and / or uploading documents that's different from the actual application approval appointment? I'm also doing ILR via 5 year route, from Tier 2.

There is only ONE appointment with ukcvas sopra steria, which is for your biometrics and documents checks (and scan if you choose that).

There is no such thing as an "actual application approval appointment".

So UKCVAS Sopra Steria is the same type of facility as the Home Office in Croydon and Victoria? I don't remember hearing "sopra steria" anywhere when doing my last two Tier 2s

No it is not the same. The Home Office in Croydon was an appointment and you saw a HO Caseworker.

UKCVAS Sopra Steria is ONLY a third party agent for biometrics and document checks. They are not immigration advisors or HO staff. This service has only been in place since November 2018 and the Home Office premium service centres were closed.

[adisays]

Ok, so that's what I meant by "approval appointment." So the process is, I book / pay online, have the appointment with Sopra Steria, and then they submit the info to the HO, who makes a decision online and then emails / mails you about it? So I'll never see a case worker or HO official in person?

[CR001]

Ok, so that's what I meant by "approval appointment." So the process is, I book / pay online, have the appointment with Sopra Steria, and then they submit the info to the HO, who makes a decision online and then emails / mails you about it? So I'll never see a case worker or HO official in person?

Correct.

[adisays]

Ok, thanks

[farogty]

Hi Guys,
Did anyone receive a reply today for appointments made over this week end (12 & 13th October)?
I had my appointment yesterday but still haven't heard anything, below are my details:

Application: ILR Set O Super Priority, under Tier 2 route 5 years
Submission date: 3rd October
Appointment: 13th October, Premium Lounge Manchester
Nothing received so far

The wait is very stressful, I planned today off and nearly refreshing the email and the right to work every 1 minute.

[adisays]

I'm by no means an expert but I imagine it will take at least 2-3 business days from your appointment date, not your submission date? If you had your appt yesterday, Sunday is not a business day so they probably only sent your papers today or at least started looking at them today. I would wait till at least Wed. May I ask, was the super priority option for you available as soon as you submitted your online application, or did you have to check back for it? I am submitting next week and am worried about getting a slot. Thank you.

[farogty]

Thanks, the super priority option was available straight away. I received a text message yesterday that the information had now been submitted, so I assume that my application was with the home office from today at 9:00 am.
However, the guy who recorded my biometrics was not sure if the 24 hours meant that I will receive a reply by today at 5:30 or Tuesday 5:30
To be honest, I don't know how other people coped with the delay, 1st escalation, 2nd escalation... etc. I can't even concentrate at anything else now

[adisays]

What do you mean by escalation?

I would cut a little slack - probably they are overwhelmed with the requests, hence why some people are not getting the option at all. Also I'm not sure when the 24 hour deadline is - they might count this in time of appointment or literally by midnight, so I wouldn't panic if you didn't get a response by 5:30. I'm sure it will be fine.

[DeePee98]

Timeline as follows

Tier2 - Ilr 5year straight forward application.
Applied online- 24th September 2019
Appointment- 26th September 2019
No response so escalated on 7th October 2019
Still no response called again this morning 14th October 2019. They said nothing can be done till November 7th.

Received approval email today.

I guess the pestering worked. So happy. Stay hopeful.

[farogty]

Timeline as follows

Tier2 - Ilr 5year straight forward application.
Applied online- 24th September 2019
Appointment- 26th September 2019
No response so escalated on 7th October 2019
Still no response called again this morning 14th October 2019. They said nothing can be done till November 7th.

Received approval email today.

I guess the pestering worked. So happy. Stay hopeful.

Congratulations and thanks for the update, I can imagine now how stressful is the wait. Its just less than a day for me and its like a nightmare

[DeePee98]

Timeline as follows

Tier2 - Ilr 5year straight forward application.
Applied online- 24th September 2019
Appointment- 26th September 2019
No response so escalated on 7th October 2019
Still no response called again this morning 14th October 2019. They said nothing can be done till November 7th.

Received approval email today.

I guess the pestering worked. So happy. Stay hopeful.

Congratulations and thanks for the update, I can imagine now how stressful is the wait. Its just less than a day for me and its like a nightmare

To be honest, I think that they are just too overwhelmed with applications with Brexit coming up a lot of people are applying so just be a bit patient

[kakakaka01]

Really fast turnaround

Tier2 - ILR 5year straight forward application.
Applied online - 9th October 2019
Appointment - 15th October 2019 08:00AM
Approval - ILR successful application email received at 11:50 AM on the same day

[DeePee98]

Please can anyone advice how to request a refund for superpriorty

[CR001]

Please can anyone advice how to request a refund for superpriorty

Refunds are automatic and your letter or email should state it.