I have received the following email for a visit visa application. Any idea/experiences if someone could please share if they had previously received something similar. I applied for my parents visa on 18th July and received this email today (just after 2 weeks from the date of application).
[PLEASE DO NOT REPLY TO THIS MESSAGE. THIS MAILBOX IS NOT MONITORED.
Your UK visa application is currently under consideration at the British Embassy Abu Dhabi.
Unfortunately the processing of your application has not been straightforward. This means that we will be unable to make a decision within our published customer service standards.
We will notify you when your application has been concluded, and you will be contacted by the Visa Application Centre when your documents are ready for collection. Please do not go to the Visa Application Centre before they have contacted you.
Please avoid making travel arrangements until you have collected your passport.
We would be grateful if you could keep your correspondence to a minimum during the consideration process. If however you need to contact us or would like to track the progress of your application, you can do so via our International Enquiry Service at www.gov.uk/contact-ukvi-outside-uk
Important note: If you have purchased the ‘Keep My Passport When Applying’ service from VFS, please ignore this email. You will shortly receive separate instructions on re-submitting your passport.
UK Visas and Immigration
British Embassy Abu Dhabi
Any information will be appreciated.