My wife successfully got her ILR at Croydon PEO yesterday.
We arrived just over half an hour early. We eventually got through security and had to then queue to have the application and documents reviewed so that it would be decided if the application was valid.
We then had to go upstairs and pay. We paid by credit card and were given a number. We had to wait for the number to be called. We then went to be seen by a case worker.
The case worker asked for:
-The application.
-Receipt for payment.
-My passport and wife's passport.
-Marriage certificate.
-Three most recent bank statements and pay slips (mine in this case, my wife does not work)
-Letters to prove cohabitation (provided enough to showcase 9 of the 24 months she has been in the UK, with copies)
She did not ask any questions at all. It was basically complete silence the whole time, unless she was requesting documents. She then advised us she would be granting ILR.
We then waited about 20 minutes for the stamp to be put in her passport before leaving.
Some of you may be interested to know about how we filled in the public funds section (which was not even mentioned by the case worker):
-We ticked that we lived in housing association accommodation.
-We ticked that 'the partner' (myself) was receiving child benefit, CTC, WTC. Did not tick any of the applicant ('you') boxes in this section.
-We did not mention any benefits that I have received in the past, just what is presently being received.
Of course, now that we have the ILR stamp we are care free and it is easy to look at everything positively. But although we were not scrutinised and we had no troubles in obtaining the visa, it was not a nice day.
The security guards were not very good and the huge queue to get into the building was as badly organised as it could have been. Our appointment had been booked for 14:30 but we had not even gained entry to the security clearance section by this time.
We were shocked at just how dirty and smelly the place was. We were almost vomiting over how bad it was. We could see others holding their noses as well.
Also, not one employee who dealt with us had sufficient enough English skills to be working there. I am not being bigoted in any way, just realistic about what is needed to perform in the role. If there had been any question marks over the application and the need to clarify things I don't think it would have been possible. It is even more ludicrous when you think that many people who apply there don't speak native level English, it is then made even more difficult that staff can't speak English properly.
Anyway, we have the visa. However, if you can live without your passport for a while avoid the premium service as it is not very good at all.
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